Sylvi
India
Reviews (3)
Most of our chat volume was the same three questions on loop. Where's my order, will this fit, is this back in stock. Helio handles all of it now, setup took an afternoon. The Hinglish is what sold me. Every tool we tried before fell over when customers typed half English half Hindi, which is most of ours. This one held. And it hands over to us when it doesn't know instead of making something up. Didn't expect it to actually sell, but it does. Recommends properly instead of dumping the catalogue.
Razorpay Checkout has been a game-changer for our store. The seamless integration and auto-filling of customer details significantly reduced cart abandonment. The AI-powered RTO detection feature has also minimized return-to-origin (RTO) issues. Overall, it has boosted our prepaid orders and improved customer satisfaction.
A very effective and conventional app to promote products give updates to the customers and provide after-sales service. Basically a lot of features in a single cost-effective app.