← Apps

YourLio AI Chatbot & Live Chat

by HELIOAI AGENTIC SYSTEMS PRIVATE LIMITED · launched

View in Shopify App Store ↗

Reviews (38)

★★★★★
Shopify

YourLio AI has been a great addition to my Shopify store! The app is user-friendly, efficient, and makes managing customer interactions so much easier. Its AI-powered features help improve the overall customer experience and streamline store operations. It helps in managing general concerns of the customers in a positive and effective way.Really appreciative of how smoothly it works and the addition it made to CambioWoman. Highly recommend YourLio AI to Shopify store owners looking to enhance their customer experience and grow their business. It really makes customer interactions easier and effective.

Cambio · 9 months using the app
★★★★★
Shopify

Amazing experience. Helio AI is a conversion-focused AI chatbot built for e-commerce automation. It uses behavioral triggers and conversational AI to proactively engage site visitors, recommend products, and guide users through the purchase funnel. This proactive engagement has helped us reduce friction in the buyer journey and has improved our conversions.

Honey Hut · 3 months using the app
★★★★★
Shopify

This is the most articulate AI chatbot that we have come across. Our experience has been good thus far. It handles hiccups well.

My Pahadi Dukan · About 1 month using the app
★★★★★
Shopify

We've been using Yourlio with our Shopify store, and it's been a great experience overall. The product itself is genuinely good and intuitive — easy to navigate and it just works the way you'd expect. But what really stands out is the team behind it. Whenever we've needed support, they've been right there — quick to respond and genuinely helpful in getting things sorted. Highly recommend Yourlio, both for the product and the people behind it.

The Kaftan Company · 4 months using the app
★★★★★
Shopify

Powerful tool. An Essential one for any DTC brand, especially! The team is very supportive.

AURAVEDIC · 5 months using the app
★★★★★
Shopify

★★★★★
Shopify

We’ve had a great experience working with the Youlio AI team. The team is highly responsive, supportive, and always quick to assist whenever we have a query or need any help. The app is easy to use and has made our overall experience smooth and convenient. We especially appreciate how quickly the team addresses our concerns and provides the required support. Overall, we’re very happy with our experience with Youlio AI and would definitely recommend it to other Shopify brands looking for a reliable, user-friendly, and supportive solution.

Divisa Store · 4 months using the app
★★★★★
Shopify

We’ve had a really good experience with YourLio AI for our Shopify store. As a D2C brand like NaturUp, we get a lot of repetitive questions, especially because we have a relatively unique product — tender coconut water powder mix. Questions around how to use it, ingredients, orders, availability, flavours, etc. kept coming in repeatedly, and Yourlio has been able to handle a large part of these conversations really well. One thing we particularly liked is how well it handles Hinglish. A lot of Indian customers naturally switch between English and Hindi while chatting, and the conversations still feel natural instead of robotic. The setup was smooth and the onboarding team was very responsive whenever we needed help. The AI doesn’t just throw product links at customers, it actually understands the conversation and helps guide them towards the right product. It has definitely reduced the repetitive customer support load for our team while keeping conversations useful and engaging. Overall, a very valuable addition to our Shopify store and would recommend to any growing D2C brands.

NaturUp · 3 months using the app
★★★★★
Shopify

We’ve had a great experience working with the Youlio AI team. The onboarding and setup process was smooth, and their team was responsive and supportive throughout. The app is easy to use and has been a valuable addition to our Shopify store. We especially appreciate the quick assistance whenever we need help or have any queries. Overall, we’re happy with the experience and would definitely recommend Youlio AI to other Shopify brands looking for a reliable and supportive solution.

Narra Skin · 7 days using the app
★★★★★
Shopify

We’ve been using YourLio’s AI Website Agent for both SH-RD India and VGR, and it has been a great addition to our D2C websites. What stands out is that it goes beyond a regular FAQ chatbot. It can understand customer queries, help with product discovery, recommend relevant products and assist customers during their purchase journey. For brands like SH-RD, where customers often need guidance before choosing the right scalp or haircare product, this is particularly useful. It gives customers instant assistance 24/7 and helps reduce the dependency on manual support for repetitive queries. The implementation has been smooth, and the YourLio team has been responsive and supportive. Overall, a very useful AI sales assistant for D2C brands looking to improve their website customer experience and conversion journey. Would definitely recommend it.

SH-RD · 7 months using the app
★★★★★
Shopify

We’ve been using YourLio’s AI Website Agent for both SH-RD India and VGR, and it has been a great addition to our D2C websites. What stands out is that it goes beyond a regular FAQ chatbot. It can understand customer queries, help with product discovery, recommend relevant products and assist customers during their purchase journey. For brands like SH-RD, where customers often need guidance before choosing the right scalp or haircare product, this is particularly useful. It gives customers instant assistance 24/7 and helps reduce the dependency on manual support for repetitive queries. The implementation has been smooth, and the YourLio team has been responsive and supportive. Overall, a very useful AI sales assistant for D2C brands looking to improve their website customer experience and conversion journey. Would definitely recommend it.

VGR · 8 months using the app
★★★★★
Shopify

At NoizzyBox, we don’t simply sell speakers. We create products inspired by nostalgia, design and emotion. Our challenge was to make the online shopping experience feel as personal as our brand. YourLio has helped us bridge that gap. It feels less like a chatbot and more like a knowledgeable member of our sales team. It understands customer needs, guides them towards the right product and answers questions in the NoizzyBox voice. What impressed us most is that the experience never feels robotic. YourLio does not replace the human touch. It helps us scale it. More than just another Shopify app, YourLio is becoming an important part of how NoizzyBox connects with, serves and converts its customers.

NOIZZY BOX INDIA · 6 months using the app
★★★★★
Shopify

Really solid automation tool. We’ve been using Your Lio AI for a couple of months now to handle our website, Instagram, and WhatsApp, and everything runs completely hassle-free. It has simplified our communication workflow significantly. 5/5!

House of quirk · 2 months using the app
★★★★★
Shopify

Most of our chat volume was the same three questions on loop. Where's my order, will this fit, is this back in stock. Helio handles all of it now, setup took an afternoon. The Hinglish is what sold me. Every tool we tried before fell over when customers typed half English half Hindi, which is most of ours. This one held. And it hands over to us when it doesn't know instead of making something up. Didn't expect it to actually sell, but it does. Recommends properly instead of dumping the catalogue.

Sylvi · 6 months using the app
★★★★★
Shopify

We’ve had a great experience with Helio AI’s customer support. The team is quick to respond, always ready to help, and consistently provides support whenever we need it. The AI chatbot is also quite helpful for our customers, making it easy for them to get quick answers and assistance whenever they have questions. Overall, we’re very happy with Helio AI and the support they provide. Highly recommended!

Dr. Ortho · 3 months using the app
★★★★★
Shopify

Yourlio has made the online shopping experience much easier and more convenient for our customers. The app has helped simplify the customer journey, making it easier for shoppers to find what they’re looking for and complete their purchases. Overall, it has been a valuable addition to our store and has contributed to a smoother shopping experience.

Luxmi Estates · About 2 months using the app
★★★★★
Shopify

Makes a big difference to the costumer journey.

Herb Tantra · 4 months using the app
★★★★★
Shopify

Overall the product is good and reliable.

Longway India · 5 months using the app
★★★★★
Shopify

Very helpful and easy-to-use app. Definitely a useful tool for anyone looking to improve productivity.

Jagdish Farshan · 4 months using the app
★★★★★
Shopify

One of the best in the industry. Our conversion rates have improved noticeably ever since we deployed their chatbot, and customer queries are handled smoothly. Highly recommended!

Makaibari Tea · About 2 months using the app
★★★★★
Shopify

Great experience working with the team. Very hands-on, quick replies and always ready to help.

Ethiek · 4 months using the app
★★★★★
Shopify

Adding Helio AI Chatbot to our website has been one of the best upgrades to our customer support. It provides instant, accurate responses to skincare product, and other coustomer queries, helping customers make informed purchase decisions anytime. We've seen a smoother customer journey, reduced support load, and a better shopping experience for our customers. The onboarding was quick, and the Helio team has been responsive and helpful throughout. Highly recommended for D2C brands looking to scale customer support without compromising on quality.

SkinInspired · 5 months using the app
★★★★★
Shopify

Great Experience, started using chatbot and can see increase in our conversion rate

Bake · About 1 year using the app
★★★★★
Shopify

They are actually a great team to work with, they have built this amazing utility, brilliant group of people, working 24*7 to build something very amazing and user friendly. If you are looking for an AI utility for your shopify store or your whatsapp portal, this is it.

Sarinskin · 3 months using the app
★★★★★
Shopify

We've had YourLioAI live on our store for a few months now and it's quietly become part of how we sell. Hair care buyers ask very specific questions before they commit, what helps with frizz, what to pair with a particular shampoo, whether something is safe for color-treated hair, and the AI handles all of it instantly while pointing them to the right products instead of leaving them to figure it out on their own. The impact showed up in the numbers fast. Conversion is up around 23% for shoppers who engage with the assistant, average order value has climbed about 17% from routine-based bundle recommendations, and support tickets are down close to 48% because the repetitive questions never reach our team anymore. Setup was easier than expected and the Shopify integration was smooth, we were live within a couple of days. Whenever we had questions, their support team was quick to respond. For a brand where product fit drives almost every purchase, it's made a real difference. Highly recommended.

AllurElixir · 6 months using the app
★★★★★
Shopify

We started using this chatbot and WhatsApp automation a few months ago and the results have been impressive. Abandoned cart recovery increased dramatically sales jumped by up to 80% compared with previous months. The flows are well-designed, timely, and easy to customize, and the team provides fast, friendly support whenever we need it. Highly recommended for any store looking to boost conversions and improve customer follow-up. Overall this is an excellent app for any store, they have amazing integrations and even more features in their development stages. Waiting eagerly to explore them all and utilize the full potential. The features of app is directly customizable by the customers and can create any kind of flows, automations, campaigns, auto replies, anything the way we needed.

Tomson Electronics · 3 months using the app
★★★★★
Shopify

Replaced four tools with one, and it does each better than the apps we ditched. We were juggling separate vendors for WhatsApp, popups, quizzes, and support. YourLioAI rolled it all into one. WhatsApp deliverability jumped into the 68 to 92% range (up from sub 50% before), and the Instagram C2DM and automated flows just work. Email's a quiet win too, with open rates climbing once the AI took over segmentation and send times. But the real magic is the AI shopping assistant. It chats in our exact brand voice and actually helps shoppers find the right product. It's driven an 18% lift in conversions, and customers think they're talking to our team. What sealed it is the people. The founders get on calls, dig into our problems, and help run strategic campaigns. They ship faster than any vendor we've worked with. Best bet we've made this year.

Soulflower.in · About 2 months using the app
★★★★★
Shopify

Helio AI has been a great addition to our store. The AI chatbot guides shoppers through the website, answers their queries instantly, and provides quick support whenever needed. The team also provides smooth and fast support whenever required.

Battlecry · 3 months using the app
★★★★★
Shopify

Amazing experience with Helio AI! As a color cosmetic brand, engaging customers and helping them choose the right shades is important for us. Helio AI’s conversational chatbot has helped us interact with website visitors, recommend products, and guide them through the buying journey. Since implementing Helio, we’ve seen better engagement and smoother navigation, which helps reduce drop-offs and improve conversions. The setup was simple, and the support team has been very responsive. Overall, Helio AI is a great automation tool for e-commerce brands looking to improve customer interaction and streamline the purchase journey.

True Colors · 4 months using the app
★★★★★
Shopify

Helio AI works like a smart sales assistant on our Shopify store. It helps customers find the right products quickly and reduces the number of support queries. Setup was quick and the AI recommendations are very helpful. Highly recommended for e-commerce brands.

Baidyanath · 21 days using the app
★★★★★
Shopify

We recently started using Helio, and the experience has been great so far. The AI agent is very responsive, efficient, and easy to understand when handling user queries. It feels like a clear upgrade from traditional chatbots that rely on rigid pre-built flows. The Helio team has also been very supportive , helpful, responsive, and reliable whenever needed. Overall, it’s a modern and effective solution for managing customer conversations.

Ugees · About 2 months using the app
★★★★★
Shopify

Amazing experience. Helio AI is a conversion-focused AI chatbot built for e-commerce automation. It uses behavioral triggers and conversational AI to proactively engage site visitors, recommend products, and guide users through the purchase funnel. This proactive engagement has helped us reduce friction in the buyer journey and has improved our conversions. Their support team is always on the toes to resolve your queries. Phenomenal service standards I must say. Keep up the good job Helio Team! Miles to go..!

Flower Organics · 3 months using the app
★★★★★
Shopify

We’ve had an excellent experience using Helio AI for our product website. It has significantly improved engagement, personalized customer interactions, and boosted conversions. The setup was smooth, performance is good, and the team has an excellent response time. We implemented new features that the team developed for us which made using Helio all the more fruitful. A powerful AI solution that truly delivers, highly recommended!

Ashba Botanics · 2 months using the app
★★★★★
Shopify

Helio AI’s chatbot has transformed our customer experience! It instantly answers product and order queries, gives smart recommendations, and helps drive more sales all while reflecting our brand’s authentic voice. Support is faster and easier, and conversions are up. Highly recommended for D2C brands!

Praakritik Organics · 3 months using the app
★★★★★
Shopify

Helio AI's behavioral intelligence is impressive - it knows exactly when to engage visitors browsing our tea collections. The chatbot answers questions about ingredients, brewing methods, and product recommendations naturally. We've seen a noticeable increase in cart completions since implementing it. The AI stays updated with our product catalog automatically, which saves us tons of time. Great tool for any Shopify store looking to improve customer experience and sales.

★★★★★
Shopify

I’ve been using Helio ai for my Shopify store, and it has honestly made my entire communication and marketing process so much smoother. It handles all my WhatsApp chats, order updates, basically every customer query without me having to constantly monitor anything. The campaign data it shows is actually useful and helps me improve my campaigns instead of confusing me. The segmentation feature is one of the biggest reasons I stuck with it. It’s incredibly easy to create very specific customer segments for WhatsApp campaigns, which has helped me target the exact audience I want. I also use their AI chatbot on my website, and that has been a game changer. It answers customer questions instantly, helps them through the shopping process, and reduces the number of basic queries I’d normally get. Their support team is another highlight. They respond quickly, make custom changes when I need something specific, and genuinely take the effort to understand my requirements. Overall, Helio Ai has saved me a lot of time and has improved both my campaigns and customer experience in a big way.

Cureayu · 8 months using the app
★★★★★
Shopify

Helio AI’s behavioral intelligence is outstanding—it engages customers at the right time as they browse our charging cables and mobile accessories on our Shopify store. The AI chatbot handles detailed questions about specs and compatibility, offers tailored product recommendations, and automatically updates with our latest catalog. Since launching Helio AI, we’ve seen higher conversion rates and fewer abandoned carts. Highly recommended for any e-commerce brand looking to boost sales and customer experience with AI-powered chat support.

chargingcable.in · About 1 month using the app
★★★★★
Shopify

Cureayu · 4 months using the app