Vintage Poster Masterpieces
United States
Reviews (2)
Support Sucks. They do NOT save Support Conversations like all other Apps and support . . Such as Shopify which ALL your support tickets are saved. Migratify just Deletes EVERYTHING.. So, if you had a Long support conversation and you want to go back and follow those steps? Forget it, its Gone! and no way to retrieve a long support conversation. *There's not even an email follow-up with a copy and/or link of the conversation, which a a basic standard with any customer support today. . Pathetic.
Developer reply ·
Hi, it's probably because we changed our support chat app a few months ago. We sincerely apologize for that. If you have any questions, please let me know, and I'll do my best to answer them.
Was surprised that they dont even have the very basic email form option to add Optional Questions. Like I've always added to my email forms for the past 15 years, the extra question, "Your Interests". And no one at this company thought of that?? I guess being free, I shouldn't complain. But it makes the App usless for my needs, free or not.
Developer reply ·
Hi there, I hope this email finds you well. We recently noticed your 3-star rating for our app and we sincerely apologize for the lack of features that you required. Your suggestion is highly valued. This app is currently created for free popups and you can integrate with other page design apps if you need more customization. Certainly, we've been continuously working to improve features to better assist valuable clients like you and your advice will be brought to our technical team.We hope you'll continue to explore our platform and share your valuable suggestions with us again. If any other issues or concerns arise, please feel free to reach out. As a valued member of our app community, we want to ensure you have the best possible experience. Thank you for being part of our app family. Best regards, Elysee EcomSend Team
