Light-O-Rama

Still using this 7 months later and just came here to reiterate that Harold's support has been consistently fantastic. You will not be disappointed using this app. Worth every dollar. Harold provides top level support and has been very quick to respond with all questions. I was nervous about all the work required to switch from our current app to this one, but now that it's all done, I am so happy with the cleaner and more organized approach this app provides.

Update a Year Later: I won't say that we haven't run into issues with this app and calculations, but I retain my 5 start rating because of the support team. Just wanted people considering this to know that we're still experiencing the same great support all the time and not just during initial set up. Original Review: We've had this app installed for about 24 hours (we had their original Smart Boxing app), and the support has been outstanding. We've been trying to do a lot ourselves, but have already had a number of abnormal scenarios where we've needed help, and have gotten near immediate responses. We haven't gotten to test out the app in a live environment yet, but I felt the need to write a review already because I'm so impressed with the support.

UPDATE: Don't use the feature "Hide SKU from Cart and Order." It will make your reporting completely useless later on. The app has been great up to this point, but after realizing I can't pull accurate reports for this past four months, I'm upset that that feature did not come with a warning because I thought I was just making packing slips easier to read, not completely removing data. it said "hide," not "remove from reporting existence." The solution was to subscribe to ANOTHER paid app to get the reports since Shopify can't natively pull the data. I'm disappointed because the app has been great except for this, which is VERY important to our business operations. I'm not going to remove my 5 stars due to previous service, but I think this is important for other users to know. ORIGINAL: I've honestly never liked the line, "I'd give it 10 stars if I could!" After working with Dynamic Product Options I can understand why people would say this. Yes, I would give it 10 stars if I could. I was asked to help migrate a store to Shopify, but the lack of options with regards to the "options" was depressing. The store I worked on sells items that can be purchased separately or as part of a bundle. If purchased as part of a bundle, the inventory had to be tracked correctly, and allow for the easy updating of items and prices as needed. I spent many weeks searching through Apps to find something that, quite honestly, should be a standard feature in Shopify. The folks that wrote this App have done an amazing job. I'm not a programmer, but I can tell they thought of future expansion and the one-off needs of customers who use the App. The support I've received from DPO in regards to this App has been top notch. Unless it's something in the Shopify code that prevents it, the support people have helped me get everything working in the way the client wanted.

Shipping orders themselves seem to be going alright, but I've been dumbfounded at the number of basic things we've asked for where the response has been "You're the first person to ever ask about this feature!" which I have a hard time believing. For example, printing one Order Summary per page when bulk printing is not an option (seriously?). The most recent shock has been that, in order to simply increase the font size of the packing slips/order summaries so our more elderly staff members can read them, I have to upgrade to a higher plan that unlocks "customization" of documents. I don't want to fully customize the documents, I just want the font bigger so our staff can read it. Sucks that they want to charge us an extra $240 per year for the privilege of printing readable documents. We're in too deep now to switch apps, but my advice to anyone considering this would be to ask all those "seemingly dumb" questions you have about features so you're not shocked about what's not included down the road.

Moving from Yahoo is annoying, but LitExtension service answers promptly and clearly explains what needs to be done at each step. We are importing 130000+ orders and it saves the huge hassle of using a manual app to move the orders yourself. Also it costs the same as manual even with customization fees.

The Shopify page says Free, but when you get into the app it talks about having to purchase a plan. Very misleading.