Partisan Games
United Kingdom
Reviews (4)
At the moment I'm giving this a 1* It's expensive It doesn't work I've uploaded one Pokemon set, it's taken me all day to list about 300 cards. The only images are of commons, there are NO dedicated images for HOLO or Reverse Holo, or Cosmos Holo, you have to upload them yourself. The pricing is not up to date, most of my cards are set at the default .99p even though they are showing a higher price on Pulse TCG. There are some benefits to this App, it allows you to assign an SKU and Barcode. but, (there is always a but) Shopify will not generate barcodes, neither will the APP, so you have to generate them yourself and enter them. This APP basically sits on top of the Shopify product file system. The SEO is another bug bear, what it gives you is old SEO, about ten years old, Google will hate it, so you you have to edit every SEO Meta Title and Description, with over 3000 cards, I'm not looking forward to that. So a couple of weeks down the line and I still cannot increase my rating on this APP, the deeper I get into it the more flaws I find. Not all cards are listed, I'm finding a lot have the "Holo" variation missing, this is across all sets, and I'm only working on two so far. The pricing is still the biggest bug bear, I'm getting cards listed at less tha .50p which are on Pokepulse at £1.60, so on top of it being very expensive for the number imports (each card is classed as an import), it's also losing me money on sales. If you are going to put this out at such a high price, it shuold work out of the box, it doesn't it's in Beta mode and will be for UK users for a very long time. Avoid. I'm at the point where I'm going to uninstall, request a refund and advise Shopify to take this down, or at least make the developer tell people it's in BETA mode
Developer reply ·
Hi, thanks for taking the time to leave such detailed feedback. I'm really sorry to hear your first experience hasn't been what you expected. I'd like to address a few of the points you've raised. Import speed: Importing a large Pokémon set shouldn't take anywhere near all day. We'd really like to investigate why this happened as that isn't typical behaviour. Images: At the moment we rely on the official images available from our data providers. Unfortunately alternate printings such as Reverse Holo, Cosmos Holo and some promotional variants don't always have dedicated images available. We're actively working on improving our image matching and adding support for more variants. Pricing: Prices should not be defaulting incorrectly if pricing data exists. We'd like to investigate your specific store as this sounds like something isn't working correctly. Barcodes: Shopify doesn't automatically generate barcodes through its API, so this is currently a platform limitation rather than something specific to our app. That said, we've had similar feedback and automatic barcode generation is something we're considering adding directly into TCG Importer. SEO: Our SEO fields are automatically generated to give merchants a starting point rather than requiring every field to be written manually. We're also working on significantly improving this with AI-generated SEO, including better titles, descriptions and richer metadata. If you'd like, I'd be happy to schedule a call with you to see how we can make the experience much better. If you can email me at andy@tcgimporter.com I'd be more than happy to assist you edit: I've just sent you an email :) Update: I have sent you multiple emails regarding our app. All the things you have pointed out have been resolved or explained to you in great detail. We state that our app is powered by Pricecharting at this stage and we are going to be implementing more data sources. Just because we don't offer the data you source your cards from, does not mean our data is inaccurate. I'm more than happy to catch up and have a meeting with you to discuss your issues but everything you have stated has been fixed or has been addressed. We also have other subscription models that aren't as expensive as the most expensive package that you have chosen, so to say that it's expensive is a little extreme when you have chosen the highest one. I've sent you an email on Wednesday 08/07/26 asking you how you were going with the app and if there was anything else I could help you with or assist you with and you have not replied. If you can please reply to that email, I can be more of assistance to you.
the "Free Trial" only allows you three products, yep three products. Only giving this one star because it wont let me give zero stars. Uses Shopify variants as card condition, this causes all kinds of problems, especially if you want to add barcodes, it makes it very labour intensive. The image is the same no matter what type of card you upload, there are not different images for Holo, Reverse Holo, or Commons, so that in itself makes this App useless. For pricing it says it uses Cardmarket, it may do, but I found the cards priced I entered were based on the US market NOT the UK or European market, a card this valued at 6p, was actually £1.75 on Pokepulse. It seems that currencies other than USD are an after thought. It has random faults, sometime the stock level you set in the App is not carried over to the product on Shopify. I shall be uninstalling, it just doesn't work. Not worth the minmum of $29 a month for a paltry 2000 cards.
This is the second DPL App I have downloaded, and once again it's excellent in it's simplicity to use. You have complete control, and like other apps this one allows you to use the "continue to sell when out of stock" feature in Shopify, because it actually lists it as out of stock on Ebay, that keeps EBay happy. The staff are also very helpful, can't fault them.
Personally I found this a very complicated App. I don't understand why you need to alter your DNS settings to verify an email address for the ability to send customer emails, it all seems a bit fishy to me. Well that's how I figure it. I also told Andrew that my host was sending out error codes for the settings I was being told to use in my DNS CNAME and TXT settings, I was told to "calm down", that is not how you speak to a customer! Well I have calmed down, I never do things on the spur of the moment. This App is way too complicated to use for the simple tasks it has to perform. I will be uninstalling and looking for a better and easier option
Developer reply ·
Hi Graham I'm Andrew again from the Doran team. First of all, we would like to apologize for the inconvenience. We are trying to make things simpler. Verifying your email is not mandatory, if you do not want to do this, you can absolutely use our default email to send to your customers. Also, DNS updates will take time to update all servers, that's why I told you to calm down. Finally, thank you for sharing, this helps us improve the products and make them simpler. Good luck in your business. Best regards, Andrew