WNTR
India
Reviews (5)
Great app, good service! Does the job well, support is prompt.
Just getting started, but really helpful team, they did the entire onboarding seamlessly, especially Tanmay Toshniwal. Extremely professional, polite and is always available in case there's a problem.
Easy to use, amazing service. Tracy helped me out with a concern I had with GSTIN.
By FAR - THE WORST SERVICE I HAVE EVER EXPERIENCED. It's impossible to get to talk to a human, support tickets are easy to raise, but you'll be lucky to get someone to resolve them. I have a ticket open for a high value package they've lost from their warehouse for the last 5 days; they've taken 0 responsibility, they aren't giving me a number or a human I can talk to. A month ago, they lost 3 out of 14 boxes they were supposed to deliver from Delhi to Pune; they claimed that "We have opened the 14 boxes and adjusted them in the remaining 11" 1. That's not possible 2. Even if that was possible; what gives them the right to do that? 3. These items were worth over a 1,00,000/-. Till date, I haven't received a call/message from anyone and they close any ticket I open about it. They take no responsibility for lost packages, their delivery executives deliver/pickup as per their will and not as per promised timelines, which leads to a harrowing experience for the customers. I would rather spend 10-15% more than deal with Delhivery. It is genuinely terrible. PLEASE - If you have a new business; AVOID DELHIVERY LIKE THE PLAGUE. They will give you a whole other layer of headache on top of everything else you're already dealing with.
Developer reply ·
We'd like to apologize for your experience and we are sorry we didn't meet your expectations. We make an effort to improve our product & services and have shared the feedback with the relevant teams.
