EOzzie Electric Vehicles
Australia
Reviews (7)
Great customer service. I moved from pricefy as I never received support from them to set up the app. so far is working very well and the support is outstanding, they help me and keep on eye on my account until I set up my price rules and products. 100% recommendable.
Developer reply ·
That’s exactly what we love to hear! 💪🎯 It’s great to know Prisync is helpful to your business and great fit compared to other tools. 😊🚀 Our support team is always here for your ‘pricing needs’! 🤝❤️
one of the worst app I have tried ever. NO CUSTOMER SUPPORT. do not even waste your time as I had to hire other freelancers to make it work and even doing that the app did not change the prices, did not find the right competitors. I wanted to create rules for my prices and later on if you want to be notify about changes you need to go to next plan paying more for nothing. Not recommended at all.
Great product I use for many of my internal processes also for my customers, 100% recommendable, I love it.
Hi I was very happy with the app, however one of the smartest guy closed the phone support which has been a nightmare for my team when we have small or big problem to solve. Now we have to use the chat which is minimum takes 1 hour to get some answer. Worst management ever, I sent multiple emails to find what happened with my tickets pending never got an answer. DO NOT GET THIS APP I regret my decision to move from my last software. You can do a quick test please call 02 8074 2988 even if you want to reach the sales team you cannot do it!!!!!
This App is amazing!!. But more than the app the best feature is the support. I click on the chat and inmediatly recieved support. They went through the all process to set up the app, even they called me to make sure everything was ok...100% recomendable, and I can say I never recommend something is not really good.
Developer reply ·
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. Might be chances that we are so far from you physically but we are always beside you on live chat. Need any assistance please do not hesitate to contact. Our team is ready to help.
Terrible!! I thougth is will be a solution for my business and now it becomes hell. I changed my local phone number for Gorgias phone number and the service does not work at all. Calls appear randomly on different team member's screens, they don't ring sometimes, team members cannot recieve the calls despite they are connected on line...massive Dissaster on Christmas season!!!!!!!! lots of sales lost. The worst of it is the response from Gorgias. I understand problems can happen but I contacted the person who sold me product no answer, I contacted my account mananger no solution, I contacted the technical team...only apologies and no answer to my questions about company address for all my time and sales lost and it is like they ignore the questions....DO NOT BUY FROM THEM!!!!!!!!!!!!!!!!!!!!!! I am still having problems with my phone line...
