SILKSILKY
United States
Reviews (9)
The BON app is very easy to use. We switched from another app to BON and received a lot of help from their customer service. I am very grateful to Sienna for her guidance and assistance. We are currently using it very smoothly.
Developer reply ·
Hello SILKSILKY, Thank you so much for taking the time to leave us such a wonderful 5-star review! If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Bloop has been a game-changer for my Shopify store! It's incredibly stable and the customer service is top-notch. Highly recommend!
Affordable price, nice customer service. It makes it easy for manage products feeds. If there is anything that can be improved, just extend the online time of customer service.
This app can help me increase sales, and their customer service is also very timely. I am very satisfied. Highly recommended
The function of this app is very powerful. I have used it for more than half a year. Of course, their service is also very fast and efficient. It is absolutely recommended
Developer reply ·
Hi SILKSILKY Team! 💓 Thanks a lot for the wonderful review that you left us, we do appreciate that you took the time for doing that 😌 All teams at Growave will be happy to read your review and your words are the best motivation to provide the best app with its features and the support that our merchants like you deserve!! 💥 Hope we will have long-term and fruitful cooperation for years. Wish you a great day✨
Perfect product, perfect customer service. When I have a question, I contacted them on livechat. They responded very quickly and helped me solve the problem immediately. Thank you Nancy!
Don't try to use this software. He will secretly charge you $14.99, even if you only install and test it for a short time
Developer reply ·
Thanks for your feedback. Sorry that you've faced confusion. Please note that the app is free to use on one product page only. Once it's used on more pages the app switches plan, the app has a warning banner inside of it. We've requested a charge reversal from Shopify in order to avoid accidental charges. Also, we tried to contact you via email regarding this case but didn't receive a response yet. Please drop us a line at your convenience.
Very poor experience. I only installed and tested for one day and was charged $6.99 , Never recommend!!
Developer reply ·
Hello SILKSILKY, Thanks for your review. :) First of all, sorry for the inconvenience the app caused you. We checked the data, you activated the charge on September 18, and canceled on the same day. And we didn't get fee, the fee is pending on your account. We didn't find it on our payouts. Please contact Shopify to check it, and we will allow the refund! You won't pay for the app if you didn't use it. :) Looking forward to hearing from you. Have a good day. Best regards Giraffly
Your website will crash when you uninstall its code from the template, it is not recommended........and It's very slow
Developer reply ·
Hello, We are extremely sorry for the inconvenience caused. When we received the 1 star review, we checked the store and noticed that our app was working correctly on the store's 404 page. The app was also loading quickly. We checked our emails and didnt see any issue reported by the store (SILKSILKY). I want to check, was the support informed of the issue? We are available via chat and emails and we reply to issues within minutes. I notice the app is now uninstalled. I would like to request you to please install the app back and reply to our email so we can immediately check the issue and resolve it. We want to make sure all our customers are completely satisfied and happy. I want to assure you that our app words perfectly as you can see form our other 29 5 star reviews from happy customers. Please give us one opportunity to check and resolve the issue. Thank you. Greetings Zooomy Apps Team.
