S COLLECTION
United Arab Emirates
Reviews (4)
Great support experience. Amruta was extremely helpful, professional, and responsive. She resolved my issue quickly and clearly. Thank you!
Developer reply ·
Thank you so much for taking the time to share your kind feedback💖🌟 We’re really happy to hear that you had a great support experience and that Amrutha was able to assist you promptly and clearly. I’ll be sure to pass along your appreciation to her — feedback like this truly motivates our team to keep delivering the best possible support. In case of further queries, please contact us at support@helixo.co or via our in-app chat. We are always happy to help you. – Helixo Support Team
The customer representative was excellent and immediately helped me with the customization I wanted. Thank you very much.
Although I uninstalled the application, the currency type still appears in my codes
Developer reply ·
Hi there, I've read your recent feedback about our app and I sincerely apologize for the inconvenience you've encountered. We have created the app in such a way that there is no code that needs to be edited when you install or uninstall the app. However, if you would like to completely remove our code from your theme, we can do that for you or you may also follow the steps on the instructions I've sent you via email. I'd also be happy to remove the code for you if you are not comfortable doing it on your own, just simply accept the collaborator request I've sent to your Shopify admin. Once you accept that request, would you please reply on the email we've sent you and let us know? Though our app is completely free, it is by no means an app that we neglect, and we take issues such as the one you're experiencing very seriously and would love to get to the bottom of it. I hope to hear back from you soon. Regards, Darrel
