← Merchants

Magic Group

United States

Reviews (1)

★★★★★
Shopify

We’ve contacted support multiple times with serious issues. Still no reply. Very disappointing.

Developer reply ·

Hi there, We’re truly sorry to hear about your experience and completely understand your frustration. We sincerely apologize if it felt like we were unresponsive. After checking on our side, we couldn't find any recent messages from you. It's possible there was a technical issue or the messages didn’t reach us. We absolutely want to make sure your concerns are heard and properly addressed. Could you please reach out to us again at support@mergify.app? We’ll prioritize your case and do everything we can to resolve the issues as quickly as possible. Thank you for your understanding and for giving us the chance to make this right. We truly value you. Best, Mergify Support Team

on Mergify: Combine, Merge Orders · Almost 2 years using the app