Mysterious
United States
Reviews (5)
So far, so good. We were being flooded with site visitors from countries where we do not market and where we don't even ship! After installing this app, we could see visitors from those countries being blocked. We hope this will improve site performance, reduce our marketing costs, and protect our shop. They have also provided fast and helpful customer service every time we've reached out to them.
Developer reply ·
That's great to hear! 😊 We're thrilled that the Blockify Fraud Country Blocker app has been effective in blocking unwanted site visitors and that you're already seeing improvements in site performance and marketing costs. It's wonderful to know that you've also had positive experiences with our customer service team. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support you! 🌟
No longer am I cutting pasting hundreds of tracking IDs each day from an excel sheet into Shopify. Just 5 minutes of 'data wangling' and then it's all automated. Plus I asked these guys for a useful feature and they actually implemented it making my life even easier. Yay!!
Customer support was fast and accurate. And we're already getting great reviews rolling in. Was easy to set up. It's working great. No complaints.
We used this app for a year at the rate of $49.99/mo without any issues. But at the end of the year, they inform us that they now base their plans on monthly Sessions (not the number of search queries) and that we're now forced into a plan that is $129/mo. That is an unreasonable upsell considering we spend on marketing to increase our traffic (sessions) but that does not necessarily translate into increased use of this search bar app. Why? Because we target our advertising at specific products and pages. In-store Searches are primarily driven by Organic Traffic. So why should we pay more for a search bar because we advertise more? Especially when that does not impact searches by organic users? If we have 72,000 sessions but only 2,000 searches... why are we paying for sessions? These things are unrelated and it's a sneaky way of linking their fees to our marketing spend. Big NOPE. If you want to be penalized for spending more on marketing and increasing your sessions, then this might be the search bar for you! But there are plenty of other highly functional search bar apps that charge based on actual use of the search bar - based on searches. When asked for an explanation about this via their support channel the responses were timely but terse and uninformative. For $129/mo you at least expect very friendly customer support. After the initial 1-star review we posted they reached out to complain about details of the review but not to offer any sort of remedy to the core issue. Seems they are more concerned with review stars than with customer satisfaction.
