Joanna Czech
United States
Reviews (3)
Luana was a perfect success manager, and I could not have asked for better service. She responded to every email and call in a timely manner. She took the time to sit down and review everything with me and shared great email examples to consider in the future. When onboarding, the different time zones for support made things tricky once deadlines were getting close, but I'm very satisfied with the program's outcome.
Developer reply ·
Thank you so much for choosing to work with our team, we’re thrilled that you enjoyed the experience! Our team is dedicated to providing a high level of service and we’re happy to hear that we were able to do so for you. Sorry to hear that the Onboarding was a bit tricky due to time zone differences and we really appreciate that bit of feedback! This is something we are actively working to improve! If you have any other feedback please don't hesitate to reach out to us at support@loyaltylion.com
Love that I can add a badge to our products. The only issue I am having is that changing the badge size is based on S,M,L. I would like to have our badge smaller than the provided size on the app. Jake, from their chat services has been a great help on ModeMagics end and has been helping me step by step to get it to the size I want Thank you so much team! We have noted your feedback on that. Meanwhile, please feel free to ping us any time from the in-App Help chat for any Badge design and size modifications, we'll be happy to help you! - Team ModeMagic
