Robert Clay Vineyards
United States
Reviews (3)
It's the best reporting application ever, a must have for anyone using Shopify! And the support is beyond anything I've ever experienced!
Developer reply ·
Thanks for your great review, happy to hear that you've found both our app and the support so helpful :)
The product can be complicated to set up, the guide assumes you know accounting really well so you may want to get your accountant to help you set it up. I just wish they had the option to have screen sharing because that would saved us a TON of time sharing screenshots. It would be nice now that Intuit bought OneSass because there are times when having a QBO expert available would have made troubleshooting issues easier. If you run into problems with data imported you may need to get Transaction Pro app add-on because that's the only way you will be able to do bulk deletes of data that's imported. The support you get really depends on who answers your chat request, but usually, it's good. If you get DEAN then you have it made! He is amazing! Probably one of the best support people I've ever had the pleasure of working with. Thanks Dean!!!
Assumes your site is ready when the countdown runs out and launches your site without asking. If that was an option/feature that's one thing, but to assume just because the countdown runs out that it's okay to launch the site is just wrong.