Spray-Free Farmacy

The team at Joy Subscriptions has provided the highest level of service I have ever encountered in an app team (and we've installed ALOT of apps!). Daniel and Philip really took the time to understand our needs and build us a customised solution. They have been very responsive thoroughout the entire process and an absolute pleasure to work with. We have tried several other subscription apps and this is by far the best we have found.

We just upgraded to EasyRoutes. It has substantially streamlined our operations (which previously relied on us manually completing tasks using various versions of spreadsheets being emailed back and forth between team members). Both the Shopify app and the driver app are very easy to navigate. Our delivery team have had 0 complaints about the functionality of the app. Routes are created automatically. Adding additional orders to routes, or adjusting routes is very easy. It also backfills fulfillment status into Shopify which is a nice bonus and has allowed us to remove an app that we were using for this sole purpose. Most importantly, the onboarding and support from EasyRoutes has been nothing short of amazing. Elina who is looking after us has gone out of her way to make herself available for calls in our time-zone and to show us how to best use the system to meet our specific needs. I'd give her 10 stars if I could!

So impressed with the customer service provided by this team! They are extremely responsive and nothing we've asked for has been too much trouble (and we've asked for a lot!). Thank you!