Unimart.com
Costa Rica
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Reviews (3)
Great app! The service team is very helpful and quick to respond. I would recommend to any store looking to implement wishlist.
We absolutely love LiveChat. We've explored other support apps, and many add more bells and whistles, however, LiveChat focuses on Chat on does a tremendous job at it. Our agents love the "sneak peak" feature because they can start preparing their answers and reply faster. They also love the "simplicity" of the interface which is easy to learn. The ticketing feature, Facebook Messenger and WhatsApp integration work nicely as well. Right now we have all our customer support channels centralized in LiveChat and that has made a big difference. We are also looking into some of their other products like Chatbot which seems to work well. Lastly, their service is great, their team is always online and willing to help! Highly recommend the App and the team behind it.
We've been using ShipHero for 2 weeks and the software has not disappointed. The software is robust so it's a bit intimidating at first. And if it wasn't for Danielle (our fantastic account Rep) I don't think we would be using ShipHero today. Danielle stuck with us and was super patient in answering every question we had, whenever she did not have the answer, she always followed up. Our business needs are very peculiar and we were able to adapt the system to our process without issues. Now we are running a faster and more organized inventory management and fulfillment process. Of course there are more features we would like to see (as with every software), in our case would love to see an Android App and the ability to translate the software to Spanish. However, that will hopefully be released in the future.