Mad Micas

Fantastic early experience with Bundles: great support, great product. I've been using another AMP product, Slide Cart, for a while and had a great experience during rollout (they even implemented a not-insignificant suggestion I made, which was a fantastic surprise). I was hoping for a similar experience with Bundles, and I wasn’t disappointed. Right out of the gate, Bundles has been excellent. Installation and deployment of our first bundle were smooth and intuitive. While the app is still young, I had a few questions and suggestions, and, just like with Slide Cart, the support team (specifically Anoop, who is great) was prompt, friendly, and genuinely receptive to feedback. It’s clear they care about evolving the product thoughtfully. I’m very happy with the app and excited to see how it grows. Great app, great dev team.

Rockit Sales & Discounts is excellent. It has a clear, simple design, a great feature set, plenty of flexibility, is extremely easy to use and has been bulletproof thus far - I LOVE it. It makes my life easier without getting in the way, which is all I can possibly ask. Absolutely highest recommendation! Just an update a year later - still LOVE the app. No problems in all this time, and my life continues to be WAY easier. Stop considering it - just get the app!

We have not gone live yet, but so far support has been outstanding, addressing every question I had clearly and promptly. The app is also REALLY deep with a ton of variables available to customize it the way I want to. We'll be moving ahead with Appstl - great flexibility, reasonable pricing and great support... sign us up.

A great app that does what I need, and support is superior - they're often right there and available, and if they aren't I hear back in a couple of minutes. That's a rarity with a lot of apps, which I understand, but it's fantastic to have people right there ready to solve problems (which they invariable do - and FAST) when you need them. I love this app. Just jumping in again to say I had an issue that wasn't critical - it was aesthetic - but it mattered to me. Support was there immediately and provided a working solution in no time. A great app with great support.

I have nothing but positive things to say about the app and the support team. While not everything is exactly how I'd do it, they are super responsive and helpful, and willing to go above and beyond to make their customers happy. PLUS - they're always there when I have a question. Although they aren't remotely in my time zone, I never have a problem getting immediate support. A great group of people doing good work!

I'm actually using Wrapped to do something a bit different and had to contact the dev with some questions about how I could tweak it and what I might be able to get it to do. Adam was very responsive, thoughtful and helpful; Wrapped ended up working great as a solution to my needs. To me, that's critical: a dev that cares about their product and the end-user and wants to help. I have absolutely no qualms offering my highest recommending to this app and developer.

I wanted to like it, but there are issues. First, as others have said, why make the customer enter their phone number? OK - so it tells the operator that the number links to a customer account, but the operator cant click on anything to get to that account. Same goes for order numbers - they don't link - that would be useful. Worse, it doesn't identify when someone is logged into Ping, which is where the operators have to be to read messages, so that if someone closes their Ping window the chat button stays there, allowing customers to try and chat but get no response. Actually a huge negative for customer experience. Fix that stuff and we can talk. Until then, I have to go elsewhere.