BETTY & BUTCH®
United Kingdom
Reviews (6)
Excellent customer service.
Great app but support are slow to get back to you
Thank you so much Kate, fantastic customer service. Really helpful
Developer reply ·
Thank you for the great review! We're glad to hear that everything is working well for you. Reviews like yours motivate us to work hard and continuously improve.
We love Appstle Subscriptions. It is easy to set up, customers love it and the customer service is five stars every time, nothing is too much trouble to these guys. Highly recommend.
Developer reply ·
Thank you for the great review! We're glad to hear the app is working well for you. Your review motivates us to keep improving and delivering great service!
The customer service is the best compared to any other Shopify app I have used. Their customer service replies in minutes 24 hours a day (from my experience). I am in the UK and I have ask them questions at 5pm, and 5am, and they have replied in minutes. Speedily, Phat even did coding for me to remove YouTube URL box and changing the format of the Reviews to suit my theme. Plus Phat noticed a little error (I made) and asked me if it was intended, which it was not, and helped me to fix it. So Judge.me goes the extra mile to help. The user experience of the app can be daunting at first, but it is incredibly easy once you get the hang of it (which was only several minutes - I can be incredibly impatient, so my first impressions can be dramatic). I usually use LOOX reviews, because it includes photo and video reviews, but Judge.me does, too and it is a cheaper plan ($9.99 a month compared to $39 LOOX).
Really impressed with the support from GemPages. Janie organised to have code added for us and it was all done within 24 hours. Highly recommend this app if you are looking to give your Shopify store a more professional look.
