Carat Heritage
Singapore
Reviews (3)
The Amaka team supporting this Xero integration is completely useless. some of our orders were not syncing and i contacted them. They wasted a week asking me which email is connected to the account before they were even willing to look into it although i already sent an email from the same domain. then they ask a bunch of questions over 2 weeks to try to understand why it wasnt syncing. 20 screenshots later, they ask me to book an online call with them 3 weeks out. Ridiculous. I wish someone will book a decent paid app for this sync so I dont have to deal with Amaka's clear incompetency. Such an utter waste of time.
Very effective app and easy to use. We migrated to zoko after a terrible experience with another app starting with Gor.... and it was a world of difference. Great service, responsive team, useful intuitive interface. Also wish for more broadcast options, more powerful flows and the ability to use Claude. But overall a very happy customer. Ashley Lim Carat Heritage Diamonds
Developer reply ·
Really glad the experience has been a strong one. Seamless communication, an intuitive interface, and a responsive team all working together is exactly what we want every merchant to feel. Our recently expanded broadcast features and flow capabilities have a lot more to offer, and our team will be reaching out to make sure you're getting the most out of them. Excited to keep growing together, Ashley.
