VetMediUK

we completely understand how frustrating it can be when support isn't immediately available, we truly regret that we missed the opportunity to assist you when you needed help. Your review mentioned that you needed assistance setting up the app. Please know that we’re more than happy to support you. You can reach out to us anytime through any of the following support options: Live chat: Directly within the app Email us: support@identixweb.com Schedule a 1-on-1 setup call: https://calendly.com/identixweb-shopify-app/support?utm_source=email&utm_medium=schedule_call Chat with us on WhatsApp: https://wa.me/+917383129192 We also took a moment to review your store setup and noticed a minor issue, which we’ve already resolved proactively from our side — even before you reached out. One of our support team members has already emailed you at your email address. hello@vetmedi.co.uk

Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks. –– Hey there, not sure if you got stuck anywhere but the support team is available as usual. Please reach out to support@postcodeshipping.com so we can make sure you get the support you deserve. Apologies for any inconvenience!