Postcode Shipping

Great app.

It's a highly configurable module that allows for shipping rates in different regions. Their support is initially via an AI bot, but if your problem is more complex, it transfers you to a helpful human. Would recommend.

Really appreciate the time John and Neo spent helping us implement some complex logic on some rates. Been using the app for nearly two years and it's one of the most flexible apps to show rates based on postcode/weight/customer/product.

Fantastic. The app itself is exactly what we needed for shipping our products because we have one that is heavy and goes by courier, while all the rest go flat rate Aust Post. The support is second-to-none... absolutely amazing. We set it up ourselves but had a couple of postcodes not working. Contacted them and immediately they went right through our system, fixed what needed to be done and now it is working like a dream. The price is right too! If you're looking for a great shipping app this is it. Thanks John and team.

If you're considering buying this, just do it! The Support Team are absolutely brilliant. They are responsive and very helpful. I also love that we don't get spammed by the app at all. A lot of the plugins we've tried over the years send a lot of emails. I love it! 10/10 recommend!

I’ve had a really frustrating experience with the Postcode Shipping app. They’ve already taken payment, but the app isn’t working properly—and getting support has been impossible. It’s been 2–3 days of waiting, with multiple messages sent, and not a single response. What makes it worse is that their Crisp chat widget shows support agents (Neo, Eyal, Eric) as “active,” but no one ever replies. It gives the impression that help is available when it’s not. This lack of response is wasting valuable time for merchants who rely on these tools to run their businesses. At this point, I can’t recommend this app to anyone, especially if reliable support matters to you. Thank you so much for your review. From what we can see, the issue you’re encountering is related to how Shopify handles multiple fulfillment locations, which unfortunately limits how shipping rates can be calculated. This is a platform-level constraint and not something our app can override. We always aim to respond as quickly as possible and are happy to help clarify or suggest workarounds. Please feel free to reach out again so we can assist you further.

I had a bit of any issue with splitting postcodes across different areas. Used their chat facility and John came back to me in 2 to 3 minutes. Gave me a resolution with 5 minutes. Fabulous customer support. Highly recommended.

Postcode shipping has solved many complex shipping headaches for our store. And the customer service is first class.

This is a great app. It allows you to manually select and build out postcode shipping rates based on visual postcode references, which is very important for us as we have a lot of areas. You can virtually map entire countries or areas based on geographic locations where you want to ship to and their rates. It's a great tool

Works perfectly. Superb support when required. If you have specific location shipping restrictions or weight based couriers, then this app is great. Thanks

Good support, responded within 1 minute and fixed the issue

This app is perfect for our needs and I cannot emphasise how helpful John the developer is. Seriously went over and above for our specific needs. Cannot fault this app at all.

A really useful app with good-quality and speedy support.

good app

I had a query on setting the rates for mixed group carts which was quickly answered.

The app is super handy for setting different rates and zoning. It is quite user-friendly, and the service team is also great and very responsive.

Have been using Postcode shipping for a while now, and really pleased with it. It's very powerful and the support is incredible, quick, responsive, helpful, polite, thoroughly recommend it

We are based in Australia and I needed an app to break down our shipments state by state and region by region. Postcode Shipping has been perfect. Works like a dream. And when I needed a little bit of help their support team got back to me within 30mins - on a weekend. Couldn't live without it!

Such a great app for configuring complicated shipping rates based on weights & locations. There's a bit of work to set up rates & regions initially but after that, this app works beautifully for us! But none of this can be done without their amazing support team. There are no questions they can't answer and nothing stops them from helping us willingly. They absolutely go above & beyond to help with our problems and provide best solutions. 100% recommended!

Great App - i had issues setting up but Neo was so helpful and patient. Would highly recommend.

Very helpful team of experts who answer promptly and fully!

Would be lost without this app (and their support - thanks Neo!)

Although we didn't go ahead withb the app but we will revisit very soon

After looking at the various options, we went with Shipping Rates by Postcode as it suited our immediate needs but looked like the further options it offered would benefit our business going forward. While the basic set-up is relatively easy to do, it is quite easy to 'miss out' some details meaning that the process didn't work as it should. The help and assistance from Neo was brilliant, he showed patience and diagnosed the problem, correcting it and seeing the transition from testing to usage through to it's happy conclusion. Based on our experience so far, I would highly recommend this app and the support from the developer. Now that the basic implementation stage is up and working satisfactorily, I will be looking at adding some of the refinements to enable the app to work even more effectively within our despatch department.

Had a nightmare with no shipping available on the website, got in touch with them on live chat, within 5 minutes everything working perfectly, Neo, you're amazing! keep up the good work!! love the app.

good app, good support

Found them by happy accident! The UK is complex when it comes to Courier charges and we have different rates for different zones the further north you go! Shipping Rates is the best solution we found and sorted the complicated shipping charges! Excellent customer service

Used for many years now as it works well for UK sites needing to have rates based on postcode. I have a lot of different types of products which have their own delivery services which are based on weight. The app has always been the answer for me as I can combine services for different product types. When the rules become complicated the chat box is always available to help and even create/fix rules for me so not left hanging.

The post code shipping app will do all that you want it to do. It can be a little complex initially but once you get an understanding it is great

The support on Live Chat was second to none, guided me through setup with ease and this app will save us so much money when shipping to remote postcodes. Thanks to Neo the superstar!

Great app - solved our problems well - very flexible and allows us to set up as many rates and zones as we need. One suggestion - a bulk editor function would be great when needing to do wide ranging rate updates!

Postcode Shipping has been a game-changer for my online business! Their seamless integration allows me to easily set up shipping restrictions based on postcode, ensuring smooth deliveries every time. With their prompt customer support and intuitive interface, managing shipping logistics has never been easier. Highly recommended!

Easy to use, we have been able to exlude, include and set different rates for different postcodes without issues. I see it has a lot more functionality. The support has been the most impressive, I wish other companies had the quality of support these guys do.

We were trying to find a shipping app where we could set up multiple shipping rules for different product sizes and rates. Our requirements were somewhat extremely customized. The support team was extremely helpful and gave the result I was looking for, in a fast and effective way. Highly recommended.

App works for what we need, took some time to set up/have the right shopify conditions present as well. We needed to contact shopify to add calculated shipping rates because we were on a basic shopify plan (years ago). Once that was all done worked great.

Great Service,Great help!!!

This app is fantastic and the support from Blanca was great in helping us out with our specific requirements for different regions and the product shipping for them within each one.

Larry just helped me adjust the free carriage/shipping rules double quick - amazing service and good to see a company providing excellent back up as time is precious for all. Thanks!

I have found it very hard to set up or reconfigure, once you have decided to go live if you need to change something (which you will from time to time) it is very easy to destroy your postcode setup and spend hours trying to fix it. I haven't found them to be helpful on chat either. Look elsewhere if you can, I don't tend to leave bad reviews but have to say my experience has not been great.

This app worked well for allowing different shipping rates within a country which is not supported by the default Shopify shipping. The support is also fantastic!

A very handy app and the team at postcodes shipping are very understanding and helpful. Highly recommend!

we love the app. It always works great. when I get stuck and break the website the app help is also amazing and very prompt!

Great app! After our web manager left, we had to make some edits to this app, and the support was amazing :)

I would recommend this app. The customer service is excellent and the team is really good in trying to resolve all issues raised in a very timely manner!

We deliver items to customers in Australia and internationally. Have been using Postcode Shipping for 4 years, never had an issue. Support is always quick to respond to any queries which is great.

I didn't get any support either. They have a support web form that doesn't do anything and the chat expires before anybody answers. I'm looking elsewhere.

I can not get any support, taken money and not working. The customer support does not seem to work,

Always been such a great help! A very good supportive app, questions answered super quickly! Although no one enjoys shipping haha

The support was very helpful and knowledgeable. Postcode Shipping app is easy to use and works really well within Shopify.

Great APP, great support! Needed an APP to make assigning carriers, costs and postcode ranges easy and this APP certainly delivered.

Easy to use and customer service is amazing. I literally got an answer a few minutes after reaching out with a customised step to step guide. Thank you so much!

Great app with amazing support! The team at Postcode Shipping was really helpful, always quick to reply and help. Would definitely recommend this app. Great Job and thanks Jerome!

Very useful app which has allowed our store to implement alternative shipping options and customer service is excellent

Brilliant app to calculate shipping zones for the UK. Also very helpful and speedy response to any queries. I would recommend this app especially for UK shipping zones to Scotland, Ireland etc. where it costs more to ship when using certain couriers.

Great App. Exactly what we are looking for since we want to narrow down the shipping zones to certain areas based on postal code. - Shopify's shipping profile only lets you go down to provinces. The setup is well-organized and logical. The development team must have input quite a lot time and energy in studying all kinds of scenarios that everyone will come across. Great APP! Good Job! Amazing support team! They are the ones who really care about the issues that you might have during the setup and is there to dig into the details and solve the problem. Happy I found this APP and many thanks, Team!

We are in trial setup. Support has been excellent and all our questions have been answered in a timely basis.

If you are a UK based seller and use a mixture of shipping services like Royal Mail & DPD, then you'll likely need to charge different rates for certain Postcode areas as the Carriers charge you different rates (i.e sending to Scottish Highlands). Shopify won't let you do this unless you are on Plus which is too pricey for most of us. Thankfully this awesome app allows you to set up tricky postcode shipping rules for the UK and further afield, the setup and interface are easy to use and the results are spot on. Honestly, we couldn't run our store without this app, its an absolute must for us.

This app has made it possible to do the things we needed to do, and the support provided has been absolutely amazing! Fast responses and always happy to help not matter how big or small the query, they will help you get it working right for your shop. Brilliant customer service. Would definitely recommend.

Very simplistic and easy to integrate into our Shopify store. I was also blown away at how quick and detailed their customer support was every time we reached out. 10/10 would recommend!!

This app has helped me focus our shipping by zipcode so that we can offer appropriate shipping rates to our local clients that we serve directly (vs using a 3rd party shipper). Intuitive and friendly interface makes setup easy. Their team was also very responsive to my initial setup questions.

Great app and support is outstanding. John had a solution for us within an hour ! A must have !!!!!!!

Best support and Best Shipping App. Finally found an app that met all my shipping needs and easy to use. And an Australian Business which made discussing my complexed shipping needs that much easier. The team went above and beyond with their communication and support. 100% recommend.

More terrific service from Zann and his team. We moved warehouse and had to change all our rates and this happened so quickly and with so little fuss. So pleased to have found this App that sorted out my shipping issues. Zann provides terrific support and responds quickly, more than met my expectations. A valuable addition to our business processes and seriously worth considering.

We struggled to find a solution for shipping based on UK postcodes and parcel weight. This app perfectly suits our requirements. When we had an issue the support was first class too. Excellent all round!

We have been using the additions app for over 3 years. The support that we have been receiving for the app on our Shopify store is first class. From our 11 Apps, I would say that Addition's Apps would offer the best customer service. You would not be disappointed. Nick

Good app but the $20 a month is too much in my opinion. I only use this app to restrict certain postcodes in the UK which are costly to post to. All the other features I do not use. Update - I have uninstalled app on both my shopify shops. Too expensive! I have found another app with the same features for just $7.99

Been using this app for a few months now and it has really drastically improved our store. Especially for the UK - as we have complex settings with offshore shipping to Northern Ireland, the Highlands and the Channel Islands this app has helped to really organise this. We also use multiple courier services. We have had to contact support a couple of times and they are always prompt and thoroughly helpful! Thanks

I used this app to apply charges to certain post code areas and it has been great. The staff were very helpful at getting it installed.

I saw another reviewer who mentioned this app was great for anyone using DPD Local as their couriers, and I couldn't agree more. It's meant that we're now able to offer accurate rates to our customers at checkout for the various service options DPD offer. You have to spend a bit of time getting it set-up how you want, according to the different postcodes, but I found it quickly became intuitive and when I did have any questions the support team were quick to respond.

This app has been such a gamer-changer for us! We have been able to target our orders and manage our shipping costs so much better and that has really improved the bottom line. We have a number of apps for our Shopify store and this has always been the easiest to use - the support team are exceptional and go above and beyond to help with questions and implementation. Amazing job Addition Team!

This app allows us to ship to all parts of the UK and europe and set up discounted rates for levels of spending. It does far more than this but we dont need additional functionality. Support is always lightning fast and they have been able to assist and resolve our issues without issue. First class all and service

Amazing App! This app has solved a huge problem for us....anyone in the UK using Shopify & DPD should have this. The set-up is great and the Addition Support was 5*. They patiently walked us through the final part of the set-up and checked everything was up and running. This app is going to save us time and money. Can't recommend it enough :)

The best customer support I have ever received! The App is extremely easy to use. On the more complicated questions I had the support I received was the best I have ever received on any app! The support team go above and beyond with every single request. It has been an amazing app to use and I will continue to use it. Well done team!!!

I can not RAVE about this app enough. Not only does the app work... the customer service is EXCEPTIONAL! There is a very strong and serious team behind it, who are passionate about delivering an amazing app. The customer service I receive is so fast and effective. I am so grateful to this team for not only providing me with an app that works seamlessly... the customer service I receive is EXCEPTIONAL. Jump on it. You won't regret it.

This app is simply amazing, it solved all our postcode shipping issues in Australia with ease. Cannot recommend it enough.

Hi Zann is amazing, his support extends over weekends, I had a problem is South Africa with our courier's post codes. different rates within one post code. Zann was very helpful and showed me how to get them right. The system now works fully to my satisfation. I am happy with the app, the service - I will recommend this to anyone that needs a shipping rates according to postcode or place names! Thanks Zann - Franz - AbsoluteSkin

Great app and fantastic customer support! Sent a message to support this morning and Zann responded within a few minutes with a quick fix. Highly recommend. Thank you Zann :)

Great app and really helped us sort out our shipping situation and customer service is amazing- Zann is a legend!!!!

This app is very straight forward and when its not the support team are extremely efficient with help either via email or phone call. I feel like I'm the most painful customer with many changing requests with our on-line shipping business but never made to feel so... Thanks team keep up the good work!

Addition's Postcode Shipping Extension is excellent. I needed an App that would let me arrange my shipping by not only postcode, but also via suburb in Australia which many others couldn't do. The Support Team contacted me within an hour of my query and had everything set up and working exactly how we needed it. Amazing customer service and a fantastic App.

This app is great to use for my florist shop. Zann was quick to answer emails and rectify any problems I had - the continued support is great and once all set up, works really well! Thank you! And continuing on I always get the best support as a small business owner with lots on my plate they have helped me with lots of technological things I don't understand and help to adjust the app to my business needs when i ask, I suppose I should leave something in my will to them! Thanks so much :) Belinda

Excellent app, works flawlessly once set up - and for that Zann is the man, amazing service. Highly recommended.

Differentiating shipping areas in New Zealand with Shopify is impossible. This app solved all my shipping problems, helped me separate out Rural Delivery areas so I can charge my customers and was relatively easy once I got my head around it. I had a few questions along the way and Zann was super helpful and very efficient with coming back to me!

This App works perfectly for my online shop! I'm based in the UK and deliver to all UK postcodes, including Northern Ireland. I also deliver to the Republic of Ireland, the Channel Islands and the Isle of Man and these areas were also straightforward to setup. My setup is a delivery surcharge for postcode areas outside the standard UK postcode areas. The moment a customer inputs their postcode, this app automatically calculates the surcharge. All my shipments are pallet deliveries, so I haven't got additional rules setup for different surcharges for different weight brackets for example, but this is possible and I might in the future. To use this App, you need Carrier Calculated Shipping enabled on your Shopify store, which is standard on Advanced Shopify and Shopping Plus. If you are on a lower plan, you can contact Shopify as they can add this functionality for an extra $20 a month or if you move to a pay yearly plan it is free. As there are many postcodes in the UK, it is time consuming to setup, but when done you are sure all your customers pay the correct surcharge. If you have any questions during the setup, the customer service from Addition is fantastic! They will not let you down. I hope this review helps and that you will give this App from Addition a try!

The support you get with this app is excellent. The App has saved us a bundle on shipping and helped increase conversion. www.cuddlies.co

Amazing app and the support team are always super helpful and very fast to get back to you on any queries, could not recommend this app enough :)

Great app. Zann has been very helpful and always helped us solve our problems. We mainly deal with international shipping so it is quite complicated to set up the shipping rates, but Zann has been very patient in helping us do the settings. He gave me a phone call to brief us through step by step. We have compared and consulted several apps and finally decided to use this app. We suggest if your shipping rate setup is complicated, give this app a try and you will be amazed how great the value is.

Amazing support from Zann. App also works and function as I expect it to and will help us set different shipping rates for the future. www.fabfinds.co.uk

Such a great app with amazing support. Does everything I need it to do and without fault. Thank you :)

Zann is the man. Having used his product for nearly a year now it has been nothing less than rock solid and the support is second to none. Be more like Zann.

I used this app to easily set up an online store that uses our own local courier to deliver. Our shipping rates are based on distance from our bricks and mortar store. I can't recommend it enough for a simple quick solution. The support I received from Zann was the best I've encountered in my Shopify experience. He was so helpful for getting things up and running quickly, he answered all my questions and pointed me in the right direction for anything beyond the apps function. I had a very short timeframe for getting the store up and running and his help made it happen. Thanks so much Zann - you're my hero!

Fantastic app and top-drawer customer service from Zann. I had a problem and he responded and solved it in a matter of minutes. Great stuff!

The App is excellent, never had any hiccups. Whenever we have had an questions or ran into any problems because of shopify, ZANN, the app owner has always been instantly on it. Highly recommended!

Hi, had this installed but removed as we had to redo due to account update. When wanting to reinstall now we get a 500 server error?

I have used this app for over a year, I now have it on three sites. The support I have received has been awesome! I am not very tech savvy, so it is much appreciated here! thanks again for all your help!

I ran into a big issue on Saturday morning, (through no fault of the app) and emailed support to receive the app developer himself call me within a matter of minutes. **Just a note for any Shopify users who upgrade their plan from yearly basic to the $79 plan, Shopify turns off your third-party calculated shipping rates which means this app stops working and customers can't checkout** Again for clarification, through NO FAULT of this app and 100% Shopify's fault! Zann was absolutely a life saver and was able to narrow down the issue for me quite quickly and I was back up and running as quickly as shopify answered their support line. If only all developers are able to stand by their app like Zann, I am a very greatful customer and benefit so much through this app which is a must have! Thank you Zann!

Shopify APP developers, please take note! We are currently in the process of setting up the app, although we’d like to take a moment to commend the fantastic service and support we’ve received from Zann. What an absolute delight it has been to setup this program with Him. He has been responsive, patient, knowledgeable and most importantly, attentive. Not once has he flicked us to a support page or self service video. Quick thorough answers without the tech jargon, advice relative to our situation and so much more. What else can we say? Except that we hope all Shopify app developers could aim to be as good as these guys. Well done Zann and the Additon team!