Drone Deer Recovery

Horrible. Horrible Experience. Both with the app, and the dev team. Word to the wise - DON'T even think of trying to bundle digital and physical products together in a bundle. This will 100% break your checkout and Shopify PLUS support will acknowledge error but not offer solution to fix. AVOID

It's a complex app but solid. Feliks went totally above and beyond in helping me implement and troubleshoot. They implemented several new features that we requested in less than a week. They also were happy to take an onboarding call with my team to make sure customer service understood every aspect of it. Totally impressed

Really useful for accepting partial payments and payments via wire and ach.

We really need the ability to target an action from multiple conditions/triggers.

The core functionality works well, but very dissapointing experience with support. I've reached out over the last 3 months about broken Gorgias integration, which they advertise. All I get is the team is looking at it. Never any followup unless I email. It hasn't been resolved, and I've been dropped by support. If it works out of the box you're in luck. If you need any kind of support with something not working as advertised, you'll wish you went with another app. UPDATE: Lead developer reached out and was very helpful in providing great communication and helping resolve the issues we were having. Updating to 5 stars.

Fantastic support. App is a bit complicated to use, but the support team is super fast to help.