Ridge
United States
Reviews (7)
Order editing has proved to be a no-brainer addition to the stack at RIDGE. Not only does it help out our CX team a ton, it has also unlocked incremental revenue via Thank You and Order Status page upsells. There are endless SaaS tools out there that solve a problem but stop at the software. We really appreciate Order Editing being a great partner and providing a true service beyond an app. Jacques has been fantastic to work with and really goes above and beyond to make OE easy to use.
Does exactly what it says it does. Very easy to set up and great customer service! Appreciate the kind words. Means a lot coming from one of the sharpest DTC teams out there. We're always here if you need us!
We were using a third-party feed before. It was too easy to switch over! Absolutely love that this is a direct integration to Shopify now!
Solid app and support is very helpful. We had many unique usecases that they helped with. Highly recommend!
Developer reply ·
Thank you for your feedback and appreciation!
Intelligems is our go-to testing tool. Over time, we've run dozens of impactful tests ranging from pricing optimizations to showing conditional site creative based on audience segmentation. The admin portal is easy to use and access, and the support team is super responsive via Slack
Novel is easy to use, stable, fast, and a great way for us to bring our social content to .com
I love this app and the support they provide. There is a lot of useful functionality and the CEO is very accommodating with reasonable requests. Unfortunately, we use an ERP that has some limited functionality so we can't use this app to its fullest potential, but Address Guard did their best to work with them for an integration. Overall, great support and great app!