AddressGuard Address Validator

Amazing app and support! It has saved us so much time and money on fees. My only regret is not switching sooner. It works just as well as the bigger players out there, but at a more affordable price. Highly recommend!

Great product with a great support team.

Simple app, easy to install and filters/ catches most mistakes made by customers.

We run a high-volume furniture operation where a wrong shipping address means a freight-sized headache, not a $5 reship. AddressGuard has quietly removed that problem. It validates and corrects addresses at checkout, flags the edge cases our team used to catch by hand, and their support side has been responsive when we needed configuration help. Setup was straightforward and it hasn't gotten in the customer's way. Worth it for any store where a delivery failure is expensive.

Super intuitive set-up to our store. Very responsive team in regards to troubleshooting. Our store has seen less customer outreach since this AI rule update has been added.

great customer service and visuals to follow

We're a small team shipping physical products daily, and we don't have the bandwidth to manually chase down bad addresses. Address Guard plugs right into our checkout and quietly fixes the stuff that autocomplete misses. The AI autocorrect is the standout feature for us. Most address issues get resolved automatically without adding any friction for the customer. We've only been on it a couple days but it's already one of those apps we don't think about because it just works.

Super easy to use and very responsive customer service team!

Address Guard has significantly simplified our workflow by providing clear address issue notifications and allowing customers to suggest and update corrections directly on the checkout page and via email. These features have made managing shipping details much easier for our team.

A no brainer to smooth out the customer experience, plus keep our support teams sanity.

Hands down this app has been fantastic, integration in Flow, and outstanding customer service and respond to inquiries.

Address Guard has saved us countless hours and prevented dozens of mis-deliveries. As a first-time ecommerce/shopify founder, we gradually learned the operational "gotchas" throughout 2024. One of the most painful was packing and paying for orders to ship to our customers, only to find them returned to us due to incorrect and/or invalid addresses, missing unit numbers, etc. Per usual, Shopify address validation feature set is severely lacking. This is where AG fills the gap at a reasonable price point. Things we love: -Post checkout address validation and nudges on Thank You page -Email follow ups to customers who submit orders with potentially invalid or incomplete addresses prompting a confirmation or update -(Optional) order fulfillment holds when invalid addresses are detected -(Optional) order cancellations after X time when invalid addresses are detected -Exhaustive list of address rules and options for validation -Incredibly detailed log of address validation, customer contacts and updates, etc. -(Optional) Email validation (occasionally we get customers providing us invalid emails, leaving us with no way to contact them for order or shipping issues) -Fast, attentive support. They've literally gone and implemented feature request bug fixes within days, if not a couple of weeks. Room for improvement: -Occasional false positives for invalid addresses. Upon manual review and searching on Google Maps, we've been able to manually validate provided addresses and release orders. HARD problem to solve for. I'd rather error towards false positives than false negatives. -Email reminders to customers to confirm or update their addresses seem a little hit or miss in terms of delivery/reception. Multiple customers have mentioned they never received them (spam?) and numerous times we've followed up manually with written email and get responses/updates.

Excellent support. Only using the app for a few days but it looks to be pretty comprehensive in terms of what I require. Helpful to know that support is there if I need it.

The Address Guard Validator has been an absolute game-changer for our business, reducing a massive amount of returns due to incorrect addresses entered at checkout! Could not more strongly recommend this product, or the support team behind it. Insanely easy to use, beyond valuable.

Great customer service! highly recommend it!

Very helpful app! Been able to help minimise orders going out with incorrect addresses as well as help reduce amount of return to sender parcels returned. Ryan has also been fabulous, direct communication and able to outsource information from carriers themselves. Highly recommend.

Ryan was incredibly helpful throughout our communication. He took the time to thoroughly explain the features and limitations of the service and was very responsive to all my questions. I really appreciated his efforts and excellent customer support.

Does exactly what I need. We were having issues with non-latin characters at checkout, incorrectly auto-filled addresses, and then customers who didn't realize this until it was too late, their package was shipped. All better now.

We’ve been using this app to address a persistent issue with invalid customer inputs, and it has been a game-changer. As a business utilizing a 3PL, we often encounter orders flagged with “action required” due to invalid addresses. Resolving these manually was tedious and inefficient. This app has streamlined the entire process, saving us time and hassle. On top of that, their support team is outstanding—responsive, knowledgeable, and always willing to go the extra mile. Highly recommend for any business looking to optimize their order flow and reduce manual intervention!

This app is very intelligently designed and the customer service is fantastic. We got this app up and tested in minutes. I highly recommend this company.

Installed the app for address block and it really does its job. I see more potential and happy to dig further. Highly recommended!

Wonderful and robust app. Even if you're on Shopify Basic Plan it can be immensely useful, allowing you to create powerful rules. A very clever thing is that in your Shopify Admin➔Checkout➔Checkout rules, only one rule is shown that includes all the rules created with this app. I would like to thank Ryan, who was kind and helpful.

An excellent app and excellent support, always solving problems and always available!

This App is exactly what we need ! Thanks for their quick answers !

An amazing app that's been invaluable since we downloaded it. Exceptional customer service and amazing offering that's the perfect fit for our store. As a gifting business we frequently saw address errors (street number missing) and incorrect delivery addresses where customers inadvertently send their order to themselves instead of the intended recipient, this app offers a solution to both and it works amazingly well - even with an express checkout. Ryan and his team offers speedy execution for new ideas, and a seamless design for customers that doesn't hinder the checkout experience. I strongly recommend you give this app a try.

The Address Guard team has been super responsive and helpful during the implementation process. They even helped build us a couple custom tools which was very helpful! So far so good and happy to have chosen them!

Ryan was extremely knowledgeable and helpful!

If I could give 6 stars I would. Their response to issues is always prompt, they have fixed any issues within a day and provide custom updates in a very reasonable time. The address verification is great and can verify orders from sources other than the Shopify checkout. Could not be happier with this application.

I love this app and the support they provide. There is a lot of useful functionality and the CEO is very accommodating with reasonable requests. Unfortunately, we use an ERP that has some limited functionality so we can't use this app to its fullest potential, but Address Guard did their best to work with them for an integration. Overall, great support and great app!

The app is fantastic, it has helped us reduce frustrating and costly issues with customers entering incorrect addresses. But the support from Address Guard has been amazing. They always answer questions quickly with clear answers and have gone above and beyond to make changes to the product to meet our needs. We looked at a couple of apps with similar functionality, but we are so happy we chose Address Guard.

I am always pleased with the excellent service I continue to receive with Address Guard. Top quality good old fashioned service...quick to respond with honest communication and great feedback. Excellent Company and service that I have found hard to imagine ever running my online business without!

Address Guard works like a charm and the support is TRULY fantastic. The founder is responsive and a fast implementor of upgrades. I would say that this is the best support I've ever experienced with a 3rd party app, hands down. Would HIGHLY recommend to anyone who wants to minimize Return to Sender and Lost Package issues.

We recently found address guard after suffering from poor validation issues with ShipStation. Now all of our addresses are automatically checked and it's given us confidence to branch out to new countries. Support is super friendly as well.

This app is flawless. Tried a few of the address validation apps but none quite did the job. This app is by far the best, great UX and design, simple to use and has more features and details than any of the others. Really solved a big issue for us, the app is a no brainer - Every store should have it, there is no reason to not. Support was excellent within 2 mins, and very nice to speak to. app is 5 stars and the best on the shopify app store. I have tested them all.

The integration process and support from Address Guard has been nothing but Outstanding!! The solution has performed exactly as expected and had offered a significant improvement to our deliverability.

Very helpful - didn't know the full functionality of the app until now! Thanks for providing excellent customer service.

Super happy I found this app! Our undeliverable addresses and associated labor have dropped by 40% since starting to use AddressGuard! We had some custom requirements for our business which AG took care of quickly and professionally! Highly recommended!

It's a pretty good app. It's well designed and works as intended. The customer support is relatively responsive and adaptive to customer needs. We are just waiting on them to include a confirm address button in the email and fix a small tagging issue. Overall 10 out of 10.