Reclaimed Lumber Products

App had a glitch and was allowing customer to checkout without making a selection on a required field. Couldn't discover how it was happening and then discovered that sometimes the selection was not loading at random time in browser. Upon showing this to tech support they quickly fixed the issue. Initially they were had out of office response for celebrating a long new years holiday, but as it turned out they were very responsive to email questions and quickly fixed the problem. Very happy with their customer support.

Replaced another very well known app to calculate shipping rates and qualify addresses for residential/ commercial in Shopify store. Calcurates app had simpler to modify programming and cheaper monthly rates. Highly recommend their offer to setup initial rates with their professional support. Would not have been able to do it on my own. As it was their program did not support Shopify's meta fields to get proper rates especially on products with variants. Our store was essentially down for a day, but Calcurates worked hard on their end with their programmers to fix their program. Their support cared about us and was responsive considering the deadline. I wish the problem would not have happened, but they worked hard to correct it and now everything works great.