Starphase
United States
Reviews (6)
Update: I will try resetting the notification and hope this resolves the issue. Thank you!
Developer reply ·
Hi thanks for the review. If Flow cancelled the order, Flow has no control over that email. You can edit the Cancel order email template in the Admin settings, so I'd guess that someone in your shop did that and messed it up. If you can't find the issue, I'd recommend contacting Shopify support. Also, in the future, if you have a Flow question, try over on the community instead of via a review. This doesn't allow a back and forth. https://community.shopify.com/c/shopify-flow-app/bd-p/flow
Great app easy to use and it's free! Great support as well. I will keep using it Highly recommended! please add AI function for upscaling.
Great app. I will look into it more later. Great support!
Hello! I've come across two critical issues regarding orders from Instagram and Facebook. First, the customer information lacks a phone number, even though I've configured it as "required" in Shopify checkout settings. Can you please ensure the phone number field is mandatory for Facebook and Instagram orders? Secondly, when fulfilling orders from Facebook and Instagram via Shopify, it doesn't send a shipping confirmation email to the customer. This leaves them unaware of the shipment status. Can this be addressed? Thanks!
Developer reply ·
Hi There! Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! Thank you, [Meta Support].
The page review showcase page is functional again. I hope it won't disappear again.
Developer reply ·
Thank you for kind words ^^ We're glad to hear that you had an amazing experience with our support team. Please don't hesitate to reach out anytime you need assistance 💙 Cheers!
