LAI Product Reviews App
by Vegahub Technology Inc · launched
View in Shopify App Store ↗Reviews (542)
Complete review app, many widgets and customizations available to match the store themes. Customer service is quick and responsive. Easy to set up and to import reviews. Absolutely a must have, recommended!
Very easy to install and get going. I was immediately engaged by their support team, and Doris quickly found answer to my questions and even made an adjustment I needed in the backend. I really appreciated the quick and simple activation, and the immediate assistance without having to stop what I was doing to make it work. Thank you Doris!
Excellent support from the LAI Reviews team! I reported an issue with the navigation arrows in our homepage reviews section, and Emily and the tech team looked into it right away. They clearly explained how the widget works and quickly fixed the arrows showing on reviews with only one image, across all 3 of my stores. Friendly, patient, and fast. Highly recommend this app and its support team!
AMAZING app! i have been looking for an app with these features for SO long! it was very easy to set up and the customer service is amazing!!!
The customer service was very professional and responsive.
nuestro equipo puede automatizar correos de virficacion y tambien de forma manual .
Had technical issues with the app - they looked into it and resolved the issue with an hour. Huge thanks to Emily and their technical team!
A very useful review plugin. It’s easy to set up, works well, and makes managing and displaying customer reviews much easier. Great experience so far!
Emily was absolutely amazing! She was so patient and helpful in resolving my issues and went above and beyond to help me with my review setup. She explained everything clearly and even helped reset my editing quota so I could get everything working properly. Thank you so much, Emily , I really appreciate your help!
I have been using this app for a while now. It works well and has many functions and widgets that help in conversion. It can get a little difficult to understand because of all the options, but the customer support team is always there to help and provide excellent service. Overall I would recommend.
The seller was very patient in resolving my issues. 5-star review.
Great support, thank you very much. The development team helped me sort out a problem very quickly. Brilliant!
Jesse provided excellent customer service. She was very helpful, patient and gave clear guidance. Great support, highly recommend!
i found what i needed. Also the support team was quick and helpfull
L'application fonctionne extrêmement bien sur Shopify et son utilisation est simple. Elle permet de se sentir plus proche de ses clients. L'assistance est très réactive et propose facilement son aide.
Great app. Works well, and customer support is so quick and friendly. Really helpful when I was struggling to figure out how to add star ratings to a specific part of my web page. Highly recommend!
really helpful, even i face some issue, the online support people solve the problem very effective.. I give 5 star for the service ..
Fast responses and most importantly solves my issues. Thank you Doris you are really good supporter.
The help department on Shopify is beyond exceptional. They take their time, use their professionalism to do the best job they can to get you the results you need. They spend over an hour assisting me with no hesitations or irritation. This is why we choose Shopify every time! Thank you to the entire staff you guys are the BEST!!!
"The app works fine overall, but the star rating widget has a major flaw. If you choose to hide empty stars on products with zero reviews (so the store doesn't look bad), it completely removes the ability for new customers to write a review from the product page. And it still shows the stars but they are "The app works fine overall, but the star rating widget has a major flaw. If you choose to hide empty stars on products with zero reviews (so the store doesn't look bad), it completely removes the ability for new customers to write a review from the product page. You shouldn't have to display 0-star grey rows just to allow people to leave feedback. There should be an option to hide the empty stars but still keep a 'Be the first to leave a review' link. Right now, choosing a clean design hurts your chances of getting new reviews."out You shouldn't have to display 0-star grey rows just to allow people to leave feedback. There should be an option to hide the empty stars but still keep a 'Be the first to leave a review' link. Right now, choosing a clean design hurts your chances of getting new reviews." UPDATE: The support team reached out and pointed out a setting I had missed—and it totally solved the issue! Now, the empty stars are hidden so the store looks clean, new customers can now easily leave reviews for products with 0 reviews, The whole fix/clarification took just a couple of days, and I am genuinely impressed by their quick and helpful customer service. Upgrading my rating to 5 stars!
Emily was incredibly helpful and made everything so easy to upload. She was quick, friendly, and answered all my questions. Great customer support and a great app!
Excellent service. Quick response and very helpful. Emily was very nice.
Doris was very helpful and resolved our issue quickly. Thank you! Hi YÉONI, Thank you for your valuable feedback. Your words are greatly appreciated, and we’re delighted to hear you’re enjoying our service. Please feel free to reach out if there’s anything else we can assist you with.
Great assistance, helped with exactly what I needed. Hi Radianceur, Thank you for your valuable feedback! Your words made our day, and we’re so glad you’re enjoying the service. Feel free to let us know if there’s anything else we can help you with.
Extremely easy to work with and the customer support is absolutely fantastic! I has Jesse help me and she was amazing. She gave quick replies and helped me resolve the issue almost instantly. Hi Dawnara, Thank you for your valuable feedback. Your words truly mean a lot to our team, and we’re glad you’re enjoying the app. Please let us know if you need help with anything else. We’re always here for you.
Customer support are onto it, very fast replies, thanks Emily
Developer reply ·
Hi Doumates, Thanks again for your review - really glad it’s been helpful so far! If you have a moment, is there anything you wish the app could do better or differently? Even a small suggestion would mean a lot to us. We really appreciate it!
Hi CLASSIQUENEST, Thanks a lot for leaving us a review! We’re so happy that you’re enjoying the app. Feel free to let us know if there’s anything else we can help you with.
The LAI Product Reviews app has been a game-changer for my store. Importing reviews is incredibly easy and seamless, whether it's from AliExpress or Amazon, everything integrates smoothly into my product pages. But what truly sets this app apart is their customer support. Any time I’ve faced technical issues or needed help correcting errors, their team has responded quickly and efficiently. They’re not only knowledgeable but also genuinely eager to help. You can tell they care about their users’ success. A special shoutout to Emily, Doris, and Kim from their support chat, they are amazing! They handled everything quickly, explained things clearly, and genuinely went out of her way to make sure my problems were solved. Highly recommend this app to any e-commerce owner looking for a reliable, user-friendly review solution with top-notch support. 10/10!
Application facile à utiliser et assistance très réactive par chat Merci à Doris
Excellent customer service! I asked to solve one problem with Agentic and it was solved in couple days. Thanks Hi Black Caviar USA Thank you for your valuable feedback. Your kind words encourage our team, and we’re happy to know you’re having a great experience. Our support team is always here if you need any further help.
Hi Lawn Rover, Thank you for your valuable feedback! Your feedback made our day, and we’re so glad you’re enjoying the app. Feel free to let us know if there’s anything else we can help you with
Besides the app being really great the support and service has been very efficient and professional. Hi Soundmatch, Thank you for your valuable feedback. Your support means a lot to us, and we’re glad you’re enjoying the app. Let us know if you need any help - we’re here anytime
The customer service staff were very helpful, responded quickly, and gave me some guidance. I am very grateful. Hi True Image, Thank you for your valuable feedback. Your words are greatly appreciated, and we’re delighted to hear you’re enjoying our service. Please feel free to reach out if there’s anything else we can assist you with
On Sunday I received awesome support from Emily. Who gives customer support on a Sunday night, and on a Holiday? No company that I know. That first impression was unbelievable. Now, Emily went into my files and quickly understood the support I needed. And she took care of the issue within 5 minutes. Wow. I'm blown away. Friendly, understanding, and sharp. I'll be a customer for their Apps, because customer support is the main thing I look for in a company. And THEY ROCK!!! Hi Hotteberri, Thank you for your valuable feedback. Your kind words encourage our team, and we’re happy to know you’re having a great experience. Our support team is always here if you need any further help.
Doris was very responsible and solved the problem. Hi TheDecorTherapy, Thank you for taking the time to leave us a review. We’re really happy to hear that you’re enjoying our app. Please let us know if you need help with anything else - we’re always here for you.
Very happy with the LAI App, this was the second review app I have installed as the first one was not user friendly. So glad I found this app it has been very straightforward to set up. i also had such a great experience with Doris! She was able to answer all of my questions and also gave me some really helpful tips to improve my review layout. Super knowledgeable and easy to work with. Hi Fry Smart Thank you so much for spending time sharing your feedback. We’re glad to know you’re enjoying our service. If you need any further assistance, please don’t hesitate to reach out.
Excellent service from LAI! The team was responsive, professional and incredibly helpful throughout the entire process. Everything was handled efficiently and the support exceeded my expectations. Highly recommend their services and look forward to working with them again. Hi Clear Tuesdays Thank you for taking the time to leave us a review. We’re really happy to hear that you’re enjoying our app. Please let us know if you need help with anything else. We’re always here for you!
This app hasn’t received any meaningful feature updates for a long time. Its design and functionality are far behind competing products, yet I’m still paying $24.99 per month for it. Hi Apolosign, Thank you for your valuable feedback! We’re really sorry to hear that your experience didn’t meet expectations. Our team has been actively working with you to better understand your request and provide prompt support, and we truly appreciate the time you’ve spent collaborating with us. We’re currently continuing to review your case and will keep you updated as soon as we have more information. Please don’t hesitate to reach out anytime if there’s anything else we can assist with.
LAI Reviews has been really easy to use and has helped make my store feel more trustworthy and professional. The app is straightforward to set up, looks clean on the website, and gives customers a simple way to see real feedback. A special mention to Doris from the support team she has been really responsive, friendly, and helpful with my questions. Overall, it’s a solid reviews app and I’m happy with it so far. Definitely worth trying if you’re looking to add reviews to your store.
Exceptional Support and Stellar App! I am completely satisfied with LAI Product Reviews. The app itself is powerful and highly customizable, but what truly sets them apart is their customer support. Whenever I faced a theme compatibility issue, their technical team stepped in immediately and fixed it within hours. Quick response, professional attitude, and highly effective. A well-deserved 5-star rating! Highly recommend to any Shopify merchant.
Great experience using LAI Product Reviews, their support team is excellent. Due to Shopify updates, I reached out to Jesse from the support team and to my suprise my issue was being looked at real time, even on a weekend.
Very happy with the LAI Product Reviews app! It’s simple, user-friendly, and works exactly as needed for our store. A big shout out to Emily and Jesse for their prompt help and assistance whenever needed ,their support has been amazing. Highly recommend this app to anyone looking for a reliable and easy to use review solution, thanks again :)
Developer reply ·
Hi GetComfyMum, Thank you for your valuable feedback. We truly appreciate you taking the time to acknowledge our efforts, and we’re happy to hear you’re enjoying our app. Let us know if you need any help - we’re here anytime.
Very convenient app and amazing service team!
Developer reply ·
Hi Patent Prime, We truly appreciate you taking the time to share your feedback. We’re delighted to hear that you’re enjoying our app and service. Please feel free to reach out if there’s anything else we can assist you with.
I really appreciated the patience, support, and clear guidance. Jesse was incredibly helpful today and took the time to make sure everything was sorted properly. Thank you for making the process so much easier, it genuinely made a difference to my day!
Makes things so much easier. Their support has been super helpful also, prompt and great to work with! Recommend this product!
Great app. Simple to use. Great instructions. And if you run into any issues that support is great. Jesse has been an absolute super star today in resolving some things I needed sorting and even suggested ways to enhance the app inside my store. Great product. Great Support.
Developer reply ·
Hi Once A Day Co. Thank you for your kind review. We’re happy to know you’re having a great experience with our app. Our support team is always here if you need any further help.
amazing service and help with everything that we need it! Recommended for sure. Had a great experience
Developer reply ·
Hi Elaris Body, Thank you for your valuable feedback. Your words are greatly appreciated, and we’re delighted to hear you’re enjoying our service. Please feel free to reach out if there’s anything else we can assist you with.
great service app for 1/10th of Loox
Developer reply ·
Hi Adoris, Thank you for your valuable feedback. Your words truly mean a lot to our team, and we’re glad you’re enjoying our app. Please let us know if you need help with anything else. We’re always here for you!
Muy buen servicio, contestan rápido. Me ayudo Jesse :)
Developer reply ·
Hola Huupa Coffee, Muchas gracias por compartir sus comentarios. Nos alegra saber que disfruta de nuestro servicio. Si necesita más ayuda, no dude en contactarnos.
good app, great customer support, kim was awesome
Developer reply ·
Hi Revitality Thank you for your kind review. We’re happy to know you’re having a great experience with our app. Our support team is always here if you need any further help.
great and solve my problem
Developer reply ·
Hi Dekmal Store, Thank you for your valuable feedback. We’re really happy to hear that the app worked great for you! Please let us know if there’s anything else we can assist you with.
Wanted to make some changes to the header, emily was extremely helpful in making those changes
Developer reply ·
Hi RecovrLab™, We truly appreciate you taking the time to share your feedback. We’re delighted to hear that you’re enjoying our service. Please feel free to reach out if there’s anything else we can assist you with.