Derbali & You

Extremely unreliable – A disaster for any business! I highly advise against using this app and supplier. Their customer service is practically non-existent: they completely ignore urgent emails, and nobody ever answers the phone when you try to call support. What makes it even worse for a dropshipping business is their faulty system. The app fails to properly update delivery addresses—ignoring country changes and generating incorrect electronic shipping labels. This resulted in my orders being misrouted internationally, causing massive delivery delays. You are left completely on your own, forced to double-order items to fix their mistakes, and you won't get any response or help. If you are looking for a reliable partner for your e-commerce store, stay away from Matterhorn. Completely unprofessional!

An absolute game-changer for my e-commerce business!Partnering with Hertwill has been one of the best decisions I’ve made. Their app seamlessly allows me to list high-quality products on my website, while they handle the entire fulfillment, packaging, and shipping process directly to my end customers.The customer support is truly exceptional—the founder himself provided outstanding, personal assistance and went completely above and beyond to look after my needs and ensure everything was resolved perfectly. On top of that, our test orders arrived in flawless condition. The packaging was completely undamaged, and the contents were incredibly well-secured inside the parcel. If you are looking for a reliable, professional, and deeply caring business partner for dropshipping, Hertwill is highly recommended. 5 stars all the way!