Kahuna Surf Collective
United States
Reviews (1)
Trust Pilot needs a paid tier between free and $1k+/ year for small businesses. I would happily pay a small fee for my small business but the first paid tier is just too expensive as a percentage of revenue. They get really fussy about sharing your rating on your own site as well. Seems like it is a ploy to get you to upgrade to a paid tier. Going to explore other options, including paid options, to see if I find something with better service and value for my business, in a paid tier.
Developer reply ·
Thanks for sharing this feedback. We also appreciate your feedback around being able to showcase your Trustpilot rating on your own site. We understand how important it is for businesses to put the trust they’ve built with customers to work across their own channels. Feedback like this is valuable as we continue to evaluate how our plans and features can better serve businesses of different sizes. We’d be happy to learn more about what you need and see whether there’s an option that could work for your business. Please reach out to us at apps@trustpilot.com and we’ll connect you with the right team. The Trustpilot team
