Ruby's Gift Store
Uganda
Reviews (2)
I am struggling with syncing orders and products after the update. Products are not syncing at all. Orders are syncing but as sales receipts rather than invoices which is a problem for us. I need help. I later chatted with Chelle who heared all my concerns and reassured me that the issues will be fixed
The app doesnt stop the customer from placing the order in the first place but only cancelling. Is this correct?
Developer reply ·
Hello, We're sorry for any inconvenience you faced. We noticed that you added auto-cancel filters. This function will only auto-cancel the order of qualified customers after placing an order but will not block them from your store. If you need to block particular customers from visiting your store, please add filters in BLOCKLIST so that they cannot place any order. Let us know if you need any support. Thank you very much!
