AiT: Loyalty, WhatsApp, Review
by AiTrillion
View in Shopify App Store ↗Reviews (309)
One of the bad applications in shopify. They have made things more complicated than it should. 1. there whatsapp integrations does not work, 2. Other elements such as notification bar, and other stuff does not work and needs lot of setting to be done 3. Dont go by there instagram ads, those just to fools in installing apps and getting payments from you. One u subscribe you are on your own. 4. they dont offer any setup help. 5. Whatsapp API does not work with them so besware. 6. there plans are confusing and are desinged a way that u endup paying more money than using multile apps. thye count every message as active customer. does not matter if they even are ur custoemer or not. there orders count is not very clear as well So i would suggest, do comparions of apps out there and go for this. there are multiple free apps who offer exact same or better useful ness than this Movie like app, where all things clubbed together to give nice experience but its flop...
Excellent support and service! The team is very responsive, helpful, and quick to resolve any queries. Really appreciate the smooth coordination and support provided. Thank you, Airtrillion team!
Very Fast help when needed for custom coding!
We have a very customized membership program, and finding a platform that could handle everything we needed was not easy. Our setup required a significant amount of developer work and customization, and the AiTrillion team worked with us to build a solution around our specific needs. Now our membership program integrates with Shopify, which means everything is finally under one roof. It has made managing memberships much easier for our team while also creating a simpler, more seamless experience for our members. We’re incredibly grateful for the time and work the AiTrillion team put into developing our custom setup and getting everything working the way we needed it to. Highly recommend AiTrillion, especially if your membership needs don’t fit neatly into a one-size-fits-all box.
We’ve been using AiTrillion for Aayraa Jewels, and it’s been a very useful app for our store. Having features like customer engagement, reviews, email, WhatsApp, loyalty, and automation all in one platform makes marketing much easier. The support team is excellent—quick, helpful, and always ready to assist. Overall, a great solution for improving customer engagement and retention. Highly recommended for Shopify merchants!
We’ve been using AiTrillion for our Shopify store, VNARI, and it has been a really valuable addition to our business. What we like most is having multiple customer engagement and marketing tools available in one platform instead of managing several different apps. Another thing that really stands out is the support team. Whenever we have questions or need help with setup or configuration, the team has been responsive, helpful and willing to guide us through the process.
Very professional management and support. The team is always ready to assist and is very generous. This makes you feel like you truly have a partner who is assisting your growth and allows you to focus on other tasks.
The onboarding process was incredibly fast and smooth. I was up and running in no time! I have been using most of the tools available and I am already seeing great results. AiTrillion really does have everything you need in one place. Highly recommend!
Very helpful team that goes beyond just providing an agreed service for a fixed price. I was genuinely pleasantly surprised by the range of features and services they provide. The best all-in-one marketing app on shopify, in my opinion.
Great app with quick and helpful support. The team provided a clear solution and was very responsive and professional throughout the process. Highly recommended for their excellent support and service.
We have had a really good experience with the support team so far. From the beginning, they were quick to respond and helped us properly during the complete setup process. Whenever we had any confusion or needed help, the team was happy to jump on a call and explain everything clearly. They did not just give us general answers—they actually helped us get things set up and made sure everything was working correctly. The app itself is also very useful because it has many features in one place, which makes it easier to manage different things without using multiple apps. Overall, it is a great app with a very supportive team behind it. Special thanks to the support team for their immediate response, patience, and willingness to help whenever needed. Highly recommended!
AITrillion is the best tool for WhatsApp messages for any business, they provide a solid communication with customers through WhatsApp with seemless configuration. The support team was perfect, they helped me get my WhatsApp number set within a few minuts, thank you so much.
AiTrillion has made managing our Shopify store's marketing so much easier. Loyalty program, email campaigns, reviews, and memberships all work together in one dashboard instead of us juggling five different apps. Setup was smooth, and whenever we had questions, their support team was quick, patient, and genuinely helpful. If you want to simplify customer engagement and retention without the usual headache, this app is worth it.
We've been using AiTrillion for our Shopify store, and it's been a great experience. The platform has everything we need for loyalty rewards, email marketing, product reviews, and customer engagement in one place, so we don't have to manage multiple apps. What impressed us the most was the support team. They guided us through the complete setup process, helped configure everything correctly, and were always available whenever we had questions or needed assistance. Even after the setup, their support has been quick, knowledgeable, and reliable. AiTrillion has definitely helped us improve customer retention and streamline our marketing. Highly recommended for Shopify merchants!
I love this app and the support I get from AiTrillion. They set everything up for me quickly and efficiently so I did not have to do much of anything on my own. What I like about it is that it all just WORKS. Takes a lot of stress off of me. And the team members there are always available and easily accessible by web or phone or WhatsApp or however I need to contact them. Five stars and highly recommended!
We've had a great experience with AiTrillion. The platform offers a wide range of features for loyalty, email marketing, reviews, memberships, and customer engagement, making it easy to manage everything from one place. What stands out the most is the support team. They are responsive, knowledgeable, and genuinely committed to helping resolve issues quickly. A special thanks to Support Lead for providing excellent guidance throughout the setup and implementation process. His proactive communication, technical expertise, and willingness to go the extra mile made the onboarding experience smooth and stress-free. Overall, AiTrillion has been a reliable partner, and we highly recommend it to any business looking for a comprehensive customer engagement and marketing solution backed by outstanding customer support.
AiTrillion has been a fantastic addition to our Shopify store. It brings together so many essential marketing and customer engagement tools in one place, which has helped us simplify our workflow and improve the overall customer experience. What really stands out is their customer support. Ajae has been incredibly helpful, knowledgeable, and patient throughout the setup process. Every question was answered promptly, and they went above and beyond to ensure everything was working exactly as needed. It’s rare to find support that’s this responsive and genuinely invested in your success. Highly recommend AiTrillion to any Shopify store looking for an all-in-one solution backed by an outstanding support team. Thank you, Ajae, for the excellent assistance!
I have been working with AiTrillion for a few weeks now and am really impressed with their product, price and customer service. I have been in search for apps to provide Loyalty Programs, Email marketing, Reviews etc. for my site and am really happy to have found a single app that incorporates all of this - and much more. So far, the back end has been really easy to navigate, allowing me to create emails and workflows, and the customer service has been exceptional. I have had numerous Zoom meetings with members of the team and have access to some of them directly via WhatsApp whenever I have an issue or query. Our business is still in its early stages but I am really impressed by what I have seen of AiTrillion so far and hope that it carries on as we grow as a company. I look forward to any future features they create.
Great platform, excellent functionality, and exceptional support! Thank you so much!
I spent weeks evaluating different retention platforms before choosing AITrillion, and I'm genuinely glad I did. What stood out immediately was how intuitive and thoughtfully designed the platform is. Everything feels clean, organised and easy to navigate. Having loyalty, email marketing, WhatsApp marketing, announcement bars and other essential ecommerce tools under one roof makes managing customer retention remarkably simple. The product got my attention. The team earned my trust. Ajay and Hritik have been exceptional - knowledgeable, approachable, responsive and genuinely invested in helping us succeed. Every interaction has been prompt, professional and solution-oriented. The onboarding experience deserves a special mention. It was systematic, methodical and incredibly well organised. The implementation workbook was one of the clearest I've worked with, making what could have been a complex setup feel effortless. I'm still at the beginning of my AITrillion journey, so I'll happily come back and share another review after a month or two of using it in a live business environment. But based on the product, onboarding and support alone, my experience has been a solid 10/10, and I'd confidently recommend AITrillion to any e-commerce brand looking for a powerful yet easy-to-manage retention + marketing + automation platform.
The support team is extremely kind, responsive, and helpful. They patiently addressed all our questions and guided us through the setup process. Their customer support truly stands out. Highly recommended!
Great service! The support guys are quick to help and really try to help in any way they can! Polite and helpful. I've only been a customer for a few days, but the system seems to be worth it and worth the price. From my short time with them - I highly recommend
We've had a great experience with AiTrillion. The app offers a wide range of useful modules and features that help manage customer engagement from one platform. The best part has been the excellent support team and the setup process—they are responsive, knowledgeable, and always willing to help with implementation and customization. Overall, it's been a smooth experience, and we highly recommend AiTrillion to anyone looking for an all-in-one customer engagement solution.
Quick response and execution. Very happy with the support. Thanks Ati!
Working with AI Trillion Services has been a great experience. Their support team is incredibly responsive and always quick to reply whenever help is needed. What impressed me most is how they don’t just solve problems—they also provide smart suggestions that genuinely improve the overall experience. Every issue I had was handled quickly, professionally, and with real attention to detail. If you're looking for a team that offers fast support, expert guidance, and efficient problem-solving, I highly recommend AI Trillion Services.
This is a really great platform where I can manage almost all my features in one place—email marketing, loyalty, automation, everything. It makes things much easier and saves a lot of time. The best part I love is the instant support—the team is very quick and always comes up with solutions when needed
Wow. What a comprehensive app and group of modules. Hritik Was amazingly helpful with explaining the higher plans and what they do and what works best for our store. We have gone from the free plan to the basic and now higher because of what this app has done for our store!!
AiTrillion is easily the most comprehensive marketing tool we've used on Shopify. It covers everything from WhatsApp marketing and affiliates to advanced segmentation. The integration is rock-solid, and their support team is always available to help with custom implementations. It has significantly reduced our app spend while actually increasing our engagement rates. Highly recommended!
Absolutely incredible support team – everything gets resolved quickly and smoothly!
This app has been great so far and the customer service has been exceptional. Definitely reccommend!
Exceptional App and Incredible Support Team! We’ve been using AiTrillion on our Shopify store, and it’s been an outstanding experience from day one. The platform is impressively comprehensive, combining multiple powerful modules that work seamlessly together in a single application. The price is very reasonable, which we appreciate. We’re currently using Loyalty Rewards, Product Reviews, Customer Account, Product Recommendations, and Smart Popups. Each feature has exceeded expectations. The options and settings are thoughtfully designed, intuitive, and well-documented, making setup and customization a breeze. The included demo site and clear documentation make it even easier to get everything running smoothly. A special thank you to the support team, who have been fantastic to work with. They consistently go above and beyond, providing excellent written and verbal communication and even assisting with custom modifications to tailor the app perfectly for our needs. Their responsiveness, professionalism, and attention to detail are truly impressive. What truly distinguishes AiTrillion is the value it delivers. Instead of juggling multiple separate apps, AiTrillion provides an all-in-one solution that integrates beautifully across modules, saving both time and cost. We’re excited to expand into Email Marketing, Workflow Automation, SMS Marketing, and more as we continue to grow with the platform. AiTrillion has clearly been built with care, foresight, and the end user in mind. We highly recommend it to any Shopify store owner looking for a scalable, reliable, and feature-rich marketing and engagement platform backed by an exceptional support team.
I have only been using AITrillion for about a month now. The customer service has been stellar. I ran into a few issues when transferring my website from one company to another, but I scheduled a call and it was all worked out. I have had no issues so far.
We are using AITrillion mainly for the My Account page, and the experience has been excellent. The page is clean, fast, and highly customizable, giving our customers a smooth and modern dashboard to manage their orders, rewards, and account details. What makes the experience even better is their customer support team. They respond quickly, understand issues well, and provide clear solutions. Their support has made setup and customization much easier for us. Overall, AITrillion delivers a great My Account experience backed by reliable customer support. Highly recommended!
Great support. I needed some customization for the reviews on my store and the team was quick to respond and complete the request.
The team at AIT has been nothing short of exceptional. From Hritik to the entire technical support team, they have been incredibly responsive and responsible, addressing every query promptly during our initial onboarding. They took the time to understand our needs and requirements thoroughly and were transparent about what their software could deliver - no empty promises. When we engaged them to customize their software to meet our specific needs, they delivered on schedule and exactly as promised. The integration process was seamless and straightforward. The software itself is stable, reliable, and user-friendly, integrating effortlessly with Shopify Plus and Shopify POS. What truly sets AIT apart is that it’s an all-in-one platform offering a comprehensive suite of features - loyalty programs, rewards and reviews management, email marketing, and checkout extensions, all under one roof. Instead of juggling multiple apps, customer databases, and syncing tools, AIT provides a unified solution with real-time analytics presented on an intuitive dashboard for both our team and our customers. I would highly recommend giving AIT a try. The team has proven themselves to be more than just vendors, they’ve become trusted partners in our business journey.
AiTrillion has been a great solution for us — the team helped implement custom membership and affiliate features seamlessly, integrating them across multiple platforms we use. Everything was set up properly and works smoothly with our store operations. Excellent support and flexibility throughout the process!
We’ve been using AiTrillion for our store, and it’s been a great experience! The team helped us set up custom loyalty point assignments exactly as per our requirements, which really helped improve customer engagement and repeat purchases on our website. Their support team is responsive and always ready to help with custom needs. Highly recommended!
Five Stars—Incredible App and Outstanding Support! I can’t say enough good things about AI Trillion! The app has so many features that really bring our Shopify store to life, from the affiliate program and site reviews to the rewards program and custom pop-ups; everything works seamlessly and looks great on the site. What really sets AI Trillion apart, though, is the amazing tech support. I worked with Sachin, who went above and beyond to walk me through every option and setting. He was patient and knowledgeable and made the entire process so much easier than I expected. The backend setup was incredibly intuitive, much smoother and more organized than other apps I’ve tried. Everything connected perfectly, and the functionality has been flawless so far. There are a lot of apps out there that make big promises, but AI Trillion actually delivers. Highly recommend it to anyone serious about building customer loyalty, engagement, and automation that really works.
App is very easy to use and has greatly helped us manage loyalty, email, and rewards seamlessly. Highly recommend!
Amazing! AiTrillion makes customer engagement seamless with its multiple features like loyalty programs and email marketing. Highly effective and easy to use!
We were searching for a platform that offers both robust features and reliable support, and AiTrillion delivers exactly that. What we value most is the platform’s versatility and the depth of its tools. The support team is also incredibly responsive and always willing to go the extra mile to make sure everything runs seamlessly. It’s a trustworthy solution for scaling a Shopify store, and we’re very pleased with the impact so far. AiTrillion is the perfect partner for eCommerce growth—we’re excited to keep scaling with them!
Working with Hritik from AiTrillion has been a fantastic experience! He's always available to answer my questions, patiently walks me through every step, and truly goes above and beyond to help. I really appreciate his support and quick responses which has made setting up my marketing tools so much easier. Highly recommended for anyone looking for reliable support!
I'm always impressed by how quickly the support team at aitrillion addresses questions and comes through to help. Genuinely grateful for their patience and timely assistance!
Hirtik was amazing always in communication and attentive. very kind and understating. in the end all issues were solved!
APP MOLTO BELLA, PER ME UN PO DIFFICILE DÀ USARE MA L’ASSISTENZA DI ATI É STATA DAVVERO PERFETTA, MI HA GUIDATO E REALIZZATO DELLE MIGLIORIE AL MIO SITO GRATUITAMENTE, APP SUPER CONSIGLIATA !
A FREE app is a "FREE app", else you mention that you have to pay to make use of the full set of features! So that should be the first red flag - if you spend some time going through all the reviews, you'll discover that payments will be required after some usage. The show-stopper for me was getting contacted by someone from support team on my personal Whatsapp from an unidentified Whatsapp number within seconds after installing the app, offering to provide support and assistance! It just felt wrong and I uninstalled the app after a couple of minutes. The app might have a ton of features, but something just didn't feel right for me personally.
We have been with Aitrillion for close to 5 years. They have been instrumental over the years in helping us move forward to keep up with the fast paced changes that have happened. They have many features and are constantly updating there platform. It's an all in one solution. We have a recent issue that was handled beautifully by Hritik Chouhan who has was very kinda and gracious.
AiTrillion is a wonderful platform with many different tools you need to run your business. We love that so many assets are located in one place and make it easy for us to accomplish multiple business goals under one platform such as E-mail & SMS marketing and promotional web design tools. We originally installed AiT for the expansive Loyalty Program which has been a great tool to us, but there are many other features within this App that will benefit your business. Plus, the customer support is very responsive and will lead you through any questions or set-up guides you need. 100% recommend to other Shopify users!
Great support team, but too many issues and unexpected costs We started using AiTrillion in January with the hope of consolidating tools (JudgeMe, Omnisend) and saving money. I paid around 500 € for their full setup service, which initially sounded like a good investment. What worked well: • Customer support is very responsive and kind. They really try to help, even if it often takes a few back-and-forths until issues are fully understood and resolved. • The Loyalty and Product Review features do their job – once configured, they seem stable. What didn’t work for us: • Email marketing was hard to use. We ended up switching to Shopify’s built-in Forms & Flow because it was much more intuitive. • The WhatsApp chat function didn’t work. Although the dashboard showed customers interacting, no chats actually reached our WhatsApp Business account. • Web push was never really used. • SMS is not supported in Germany, which was disappointing. But the biggest pain point by far has been billing: • We are getting billed for so called "Active Customers" - a number that is & times higher than we actually have confirmed subscribers, and 3 times higher than the actual number of customers we have, . • Twice, my subscription was “automatically upgraded” without any action on my part – and I had no control to change it back. • According to the usage stats, less than 1% of our orders were assisted by AiTrillion features – so the ROI is clearly not there for us. After several months of trying to make it work, we’ve decided to cancel. I still want to highlight how lovely and responsive the support team is – that was a bright spot. But unfortunately, the frequent misunderstandings, tool limitations for the German market, and confusing pricing made this a costly and frustrating experiment we won’t repeat.
This support team has always been there when called upon. They always make sure that your issue is fully resolved and your system is at optimal performance. I am grateful for this type of support!
AiTrillion has honestly made running my store so much easier. I used to juggle different apps for emails, reviews, loyalty — now it’s all in one place and it actually works really well together. What I love most is the support team. They’re super friendly and quick to help whenever I have questions or get stuck. It really feels like they care and want you to succeed. If you’re looking for a simple way to manage your customer experience and marketing, I definitely recommend giving AiTrillion a try.
Powerful Features & Excellent Support! We've been using AiTrillion for our store for a few months now, and it has truly streamlined our marketing efforts. The loyalty rewards, email automation, and product recommendation tools have helped boost customer engagement and repeat purchases significantly. What we appreciate most is the flexibility and depth of features it offers—plus the support team goes above and beyond to ensure everything works smoothly. It's a reliable platform for growing a Shopify store, and we’re extremely satisfied with the results so far. Highly recommend AiTrillion to any serious eCommerce brand!
The AiTrillion team helped us with custom integration and provided excellent development support throughout. Highly recommend for anyone looking to build a smooth membership experience, and we’re excited to try even more features soon!"
I am soooooo grateful for this meet up. it has changed the trajectory of my business within a few minutes. He was patient and helpful!
AiTrillion has been an absolute game-changer for our business. Their all-in-one platform has everything we need to engage and retain our customers—all under one roof! The email marketing tools are robust and easy to use, allowing us to create high-converting campaigns with ease. The workflow automation is incredibly powerful and has saved us countless hours by streamlining repetitive tasks. We especially love the smart popups, which have helped us capture more leads and boost conversions effortlessly. The customer account features enhance the user experience by giving our shoppers a seamless, personalized interface. And the announcement bar is perfect for promoting sales, special updates, or urgent messages in a clean, professional way. AiTrillion’s customer support team is responsive, knowledgeable, and always willing to help. If you're looking for a reliable, feature-rich marketing platform that actually drives results—look no further. Highly recommend AiTrillion to any business looking to take their loyalty strategy to the next level!
I recently started using AiTrillion to automate my rewards program, and I couldn’t be happier with the results. The platform seamlessly integrates my Shopify site with Instagram, which has made running my loyalty program smoother and more efficient than I could have imagined. What truly sets AiTrillion apart is their first-class customer service. From the start, the support team has been incredibly helpful and responsive, ensuring that the setup process was straightforward and stress-free. The integration itself was flawless, and the outcome matched my expectations perfectly. I’m thrilled with the functionality and ease of use so far, and I’m excited to explore more of what AiTrillion has to offer. If you’re looking for a reliable platform to automate your rewards program while maintaining a great connection with your customers, I’d highly recommend AiTrillion!
Excellent Support & Awesome Loyalty Points Tool..!!
As an eCommerce store owner, I've tried several loyalty and rewards apps, but AiTrillion stands out as the most powerful and feature-packed solution on Shopify. The support team of the company is very helpful.
AiTrillion is not just a great platform, but its support team is amazing. They’re always there when you need them, respond quickly, and genuinely care about helping you get the most out of the app. It’s hard to find such great support these days. Highly recommended!
I installed this app and had a few questions about usage. Hritik and customer service team were very helpful and scheduled a call incredibly quickly, solved my queries and were incredibly knowledgeable. Would highly recommend customer service. The app itself is highly intuitive with each individual app working together. For us this eliminated the need for workarounds and other workflow patch ups compared to other individual apps. 10/10
We were amazed by the power of this app, and by the clarity and professionalism of the support team.
I tried 5 other loyalty programs before I chose this one. This is what the other 5 should have been like. First, setup is super easy and it looks great on my site out of the box. Second, the AITrillion app has so many features at a great price that using it is a no-brainer. Third, the customer support is the best I've ever experienced. If you want tons of features on your site at a great price with even better customer support, give AITrillion a try.
The best customer relation I ever seen. It is above all expectations. Their team is helping me to set up everything while we are under a lot of workload and it is a top-end support they are offering. The features feels unlimited and very well done. This app may be the number one on Shopify in a few years because of their ability to make such a great product, but more over with a perfect set up team wich is the key for ecommerce actors. Bravo !
Developer reply ·
Thank you so much for your amazing review! 😊 We’re thrilled to hear that our support and features have exceeded your expectations. Helping you succeed, especially during a busy time, means the world to us. 💪 Your trust motivates us to keep improving and aiming for that #1 spot on Shopify. 🚀 Thank you for being part of our journey! 🙌
all good, easy to use, very strong function
Developer reply ·
Thank you for your feedback! 😊 We’re thrilled to hear you find the app easy to use and packed with strong features. Let us know if there’s anything else we can assist you with! 🚀
We have been working with AITrillion for over 4 years. Just ended a meeting with Namit. He was super helpful and open to guide us on leveraging other AITrillion resources we have been under utilizing for years. Thank you Namit! I will be reaching out to you & your team at the beginning of every year for a check-up & opportunity review. Edit- Huge shoutout to Naman, he was incredibly knowledgeable and helpful! Louis
Great experience!! I will recommend all my friends in the business, i would like to express the deepest thank for specialist Reena, who really saved my life in solving my tons of problems!!!!
Developer reply ·
Thank you for your wonderful feedback! 😊 We’re so glad to hear you had a great experience, and we’ll be sure to share your kind words with Reena. She’ll be thrilled to know she made such a positive impact. 🚀🙌
Honestly half of the 1-star reviews are just complaining. Never recieved hidden charges, Im using their free plan as I scale, and their features are amazing for 45/month. Saved me about 4 apps all in this one software. very good
Developer reply ·
Thank you so much for your honest feedback! 😊 We’re glad you’re finding value in our features and saving with our all-in-one platform. Your support means a lot, and we’re here to help as you continue scaling your business! 🚀🙌
AiTrillion has truly transformed our Shopify store's marketing and customer engagement! The app is incredibly user-friendly and integrates seamlessly with our store. We love how it consolidates all essential marketing tools, from email campaigns to loyalty programs, into one platform. The customer segmentation and analytics features have provided us with valuable insights, allowing us to tailor our marketing strategies effectively. The customer support is top-notch, always responsive and ready to help with any queries. AiTrillion has made managing our marketing efforts so much easier and more efficient. Highly recommend this app to any Shopify store looking to boost their marketing efforts and increase customer retention!
Developer reply ·
Thank you for the awesome review! 🌟 We're thrilled AiTrillion has boosted your marketing and customer engagement. Glad you're enjoying the all-in-one features and our responsive support! 🚀 Thanks for recommending us! 😊
Ai trillion was great till they changed their pricing. I’ve literally built a whole store around loyalty pricing and now im forced to pay $75 extra a month for the same features. Tired of the bait and switch with this company. Originally the price was $25/Month with unlimited modules and they changed that down to 3. Now after another pricing change the app is unusable without paying extra to access my account and loyalty information….
Developer reply ·
Thank you for your feedback, and we’re sorry for the frustration caused by the recent pricing changes. Please reach out to our support team—we’d love to work with you to find a solution that suits your needs.
El servicio al cliente ha sido efectivo. Tuve un problema para agregar cuenta de afiliado, la respuesta fue excelente y en corto tiempo, trato personalizado y amable. Se percibe el interés de colaborar para hacer efectivo el programa. Gracias!!!!!
We just finished installing AiTrillion on our Shopify store. The loyalty program was very easy to set up -- the interface is intuitive and the support team was incredibly helpful when I hit a few stumbling blocks. AiTrillion helped me build a great landing page too! We have used another email marketing service for years and were nervous to switch everything to AiTrillion, but we decided to give it a shot. It was easy to export our contacts, and the email builder was intuitive and would be familiar to anyone who has used an email marketing builder before. Our first campaign went off without a hitch, and we are thrilled to have everything in one place. We are looking forward to using AiTrillion's analytics as we go forward, and we are really excited to start building our workflows to engage our loyalty customers. Our experience has been 10/10 so far, and we are grateful for the friendly, timely, expert customer support provided by Hritik, Ankit and Reena. A top notch team!
Developer reply ·
Thank you for the wonderful feedback! 🌟 We're thrilled the setup, email tools, and support team (shoutout to Hritik, Ankit, and Reena!) made your experience great. Excited to support your success! 🙌😊
find all you need at AiT: Loyalty program & Emails. Reena and Ankit really fast supporter.
Developer reply ·
Thank you for the shoutout! 😊 We're thrilled to hear you're enjoying the loyalty program and email features. Reena and Ankit are glad to support you quickly and efficiently! 🙌🌟
I'm a total technophobe, don't know how to use apps, or anything like that. Reema talked me through everything and was very patient, understanding and helpful. Would highly recommend her to anyone. Service so far has been brilliant. Thank you
Developer reply ·
Thank you so much for your kind words! 😊 We're delighted to hear Reena was able to guide you through everything smoothly. We'll be sure to pass along your praise. Thanks for recommending her and for choosing us! 🌟
The support team has been very responsive to my questions and help me with individual requests that go above and beyond the features of the app.
Developer reply ·
Thank you for your feedback! 😊 We're glad our support team could go above and beyond to assist you with your requests! 🌟
I had the best experience ever! Vishal has been incredibly helpful, always responding to my requests within 24 hours. He even provided video tutorials and step-by-step guides. This app is packed with features, and I highly recommend it!
Amazing customer service. They set up everything for me and did exactly as I asked. Then I found something else I needed them to edit because I couldn't find the code in the editor, they fixed it super fast for me. Truly could not have asked for a better experience! Thank you!
Its suite of tools, including email marketing, loyalty programs, and web push notifications, has streamlined our marketing efforts and improved customer engagement. What sets AI Trillion apart is its fast and reliable support team, always ready to assist and ensure smooth operations. We highly recommend it to any e-commerce store looking to enhance their marketing strategies.
Très satisfaite de cette Application ! Complète, elle répond à mes besoins! Excellent soutien, très réactif et rapide ! Je recommande vivement !!!
This plugin has exceeded my expectations, and I look forward to continuing to use it as my store grows.
Wow. I tried several loyalty programms, also the big ones but I wanted one in my own language. AiT just did that. Although it looks very complicated you just need to spend some time on it. We are nowadays used to be in a hurry and quick that you want to move on but remember the best things in life take time... So easy now to set up and change all text in your own words!! this is wat personalation means and Reena helped me in every step. The customer service is unbelievable!!! nice helpfull people still exsists!!!
Reena has great explaining the tools and everything we need to make the best out of this app. I'm happy
We have used a number of their modules. Particularly the Loyalty Program and Product Reviews, both have worked wonderfully. I recently setup the Affiliate Module and was having trouble setting it up. Their customer service is excellent. They are always quick to respond and follow up afterwards. Definitely worth the money
Incredibly fast response times and extremely professional, friendly and helpful service! 10 Stars!!!!
Developer reply ·
Thank you for the fantastic feedback! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ We're thrilled to hear about your positive experience with our speedy, professional, and friendly service! 😊