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prettyFIT

Singapore

Reviews (10)

★★★★★
Shopify

The app is good and useful. The support is great too :)

on Optima Tiktok Shop Connector · About 1 hour using the app
★★★★★
Shopify

The overall experience has been extremely disappointing. The so-called “AI Chatbot” is nothing more than a set of rigid, templated responses and cannot genuinely be considered AI-driven. There is no real intelligence or adaptability in the system. Implementation was entirely left to us—we had to configure the workflows on our own by watching a series of videos, and when questions arose, there was no support available to assist us. Messages and inquiries went unanswered. We were explicitly told that a Relationship Manager would be assigned even under a prepaid 3-month plan, but this never happened. This was a clear misrepresentation. Overall, the software is poorly supported, misleadingly marketed, and not fit for businesses expecting a functional AI solution. Prospective users should proceed with caution before committing time or money to this platform.

on AiSensy ‑ WhatsApp Marketing · 18 days using the app
★★★★★
Shopify

The Attrac support team has been excellent in assisting for our Xmas Campaign.

on Attrac Popup, Announcement Bar · 5 days using the app
★★★★★
Shopify

BotSpace highlights their WhatApps & AI integration features very well. I highly recommend trying BotSpace for one of its key selling point.

on BotSpace: AI Chat & Helpdesk · 8 days using the app
★★★★★
Shopify

The team at AIT has been nothing short of exceptional. From Hritik to the entire technical support team, they have been incredibly responsive and responsible, addressing every query promptly during our initial onboarding. They took the time to understand our needs and requirements thoroughly and were transparent about what their software could deliver - no empty promises. When we engaged them to customize their software to meet our specific needs, they delivered on schedule and exactly as promised. The integration process was seamless and straightforward. The software itself is stable, reliable, and user-friendly, integrating effortlessly with Shopify Plus and Shopify POS. What truly sets AIT apart is that it’s an all-in-one platform offering a comprehensive suite of features - loyalty programs, rewards and reviews management, email marketing, and checkout extensions, all under one roof. Instead of juggling multiple apps, customer databases, and syncing tools, AIT provides a unified solution with real-time analytics presented on an intuitive dashboard for both our team and our customers. I would highly recommend giving AIT a try. The team has proven themselves to be more than just vendors, they’ve become trusted partners in our business journey.

on AiT: Loyalty, WhatsApp, Review · 4 months using the app
★★★★★
Shopify

The support has been tremendous in helping to cater my QR Code labels. I am grateful and appreciative towards them.

Developer reply ·

Thank you so much for your kind words! We’re delighted to hear that our support team could help customize your QR Code labels just the way you wanted. Your appreciation means a lot to us!

on QR Code Generator by QodeVault · About 1 month using the app
★★★★★
Shopify

The support team has been great in assisting me on the apps function.

on Kite Discount, Free Gift, BOGO · About 1 hour using the app
★★★★★
Shopify

Tina and Max, you guys are very helpful.

on Avada Blog SEO AEO Content · About 19 hours using the app
★★★★★
Shopify

Nirmala has been incredibly helpful in addressing the issues that I've encountered. She possesses a keen understanding of the situations I face and effectively resolves them in a timely manner. She displays swift responsiveness to my requests and has gone out of her way to assist me in generating sample reports for my review.

on Data Export IO: Report · Over 3 years using the app
★★★★★
Shopify

Customer service is knowledgeable about the apps and able to answer enquiry within acceptable timeframe. However that's some limitation which they could not do from their end and will need to be specific and clear on the request or enquiry so that they will be able to provide the best solution to your matters. Overall Growave provides what we needs and hope to see the suggestion submitted to be implemented.

Developer reply ·

Dear Lee and prettyFIT team,😍 We appreciate your feedback on our customer service. We're pleased to hear about our team's knowledge and timely responses. ​Your input holds significant value to us, and we are sincerely committed to continual improvement. We also hope to implement your suggestions soon. Thank you for choosing Growave! 💖 Begaiym, Reputation Manager!

on Growave: Loyalty & Wishlist · Over 2 years using the app