AppLovin
by AppLovin Corporation · launched
View in Shopify App Store ↗Reviews (25)
After a 2 hour set up process, payment, pixel install and requests for help you are left with a repeating spammy message saying 'not available in your region, no timeline available for activation.' No response from support. Very poor and big waste of time.
Spent $300 so far with 0 conversions, and gives you no way to cancel other than emailing support. Very scammy
We have ads on facebook, taboola, pinterest, tiktok and google. We downloaded the app and connect to our axon account. We got disabled immediately, They took 10 days to tell us we got permanently disabled. No reason given, no ads launched, just the connection made. I give them 1/5 star because i cannot give them 0/5.
Kept seeing ad after ad on meta for this software so decided I'd give it a try, took a while just to be able to sign up, but finally got it working and went to install, the pixel won't connect to my store, gives me an error "Invalid value for type in block 'product_upsell_jNmgXm'. Type must be defined in schema." Sent to support 2 weeks ago, they responded a week later saying to uninstall and re-install and try again, lol, did that, still same error. Still waiting on support to escalate this to a developer like it should have been. If they resolve the issue or at least give me a real response I'll revise/update this review.
Platform blew through entire budget in a matter of one hour. Support admits that their platform is "volatile" in the beginning. So the paying customer suffers?! They also replied to my review saying "reach out to support." I already did and got no reply. Thanks for that generic response.
Developer reply ·
We are sorry you are frustrated with your experience with Axon. Please reach out to support at https://ads.axon.ai/support/contact-us and someone will help you