eFlow Nutrition
United States
Reviews (3)
Kept seeing ad after ad on meta for this software so decided I'd give it a try, took a while just to be able to sign up, but finally got it working and went to install, the pixel won't connect to my store, gives me an error "Invalid value for type in block 'product_upsell_jNmgXm'. Type must be defined in schema." Sent to support 2 weeks ago, they responded a week later saying to uninstall and re-install and try again, lol, did that, still same error. Still waiting on support to escalate this to a developer like it should have been. If they resolve the issue or at least give me a real response I'll revise/update this review.
Just had a call with the new team that manages CartHook, Tarik was very helpful and he upgraded my account and told me about future update for Q4. Looking forward to improving my Carthook.
Developer reply ·
Hi eFlow Nutrition! We appreciate your feedback, and we apologize for the inconvenience. As our support team communicated, we were digging in deeper with our tech team to make sure your funnel was set up and triggering properly, and it looks like a caching issue was to blame. Thanks for your patience and understanding. We look forward to supporting you further as you continue to add new post-purchase revenue to your store! -Team CartHook
None existent customer service. Charges don't go through and tech support doesn't know why and won't answer you. Impossible to get help, they refuse to even offer a phone number!
