BookX Appointment Booking App
by Logbase
View in Shopify App Store ↗Reviews (608)
Tech support is always great and I always need them. This app is not terribly intuitive for me. I run a kayak tour company and this is almost perfect for booking tours. One can set many configurations. I'm not sure what would make it perfect, but it's good enough for what I need with a few moments here and there trying to remember where the thing is I need.
Developer reply ·
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Great help and service from Vihasini RP, but you have to pay for being able to ad block out date and time.
Developer reply ·
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Documentation could be better but personal help is very accessible, Vignesh was very responsive and helpful!
Developer reply ·
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Ich starte gerade mit dieser App und kann jetzt schon sagen, dass der Kundensupport erstklassig ist! Pragatheesh hat mir wirklich mit allem helfen können, selten so einen tollen Kundensupport erlebt. Ein Stern Abzug, weil die Termine die zu einem bestimmten Datum stattfinden sollen nicht auszuwählen sind. Stattdessen muss es anders herum gemacht werden. Man muss die das Datum, wann der Termin nicht stattfinden soll auswählen um dann das bestimmte Zeitfenster wann der Termin stattfinden soll angezeigt zu bekommen. Hoffe das wird noch angepasst! Ansonsten top!
Developer reply ·
Thank you so much for taking the time to share your feedback with us! We truly appreciate your kind words and are delighted to hear that you had a positive experience with our product and service.
Which I could have the app on checkout instead of attached to the product directly
It was a little difficult to get the widget to show on the page and I had to contact customer support, but once set up the app is great.
Great response time and helpful assistance with setup, a few features which would be great additions for our personal offering but all in all great app.
Had a meeting with Febin this morning to discuss an implementation issue. Febin was very helpful and solved the issue quickly. Thank you!
Developer reply ·
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
Great app, easy to set up and Janani help me set up a couple of customised requirements. Haven't used app yet - but looks like it will be very useful come February'25 for our appointments Thanks for your help Janani
Developer reply ·
Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.
Assistenza super gentile e veloce nella risoluzione dei problemi! Consiglio l'app
Shockingly good and fast customer service for a free app.
As a free app, this app have enough functions to manage booking page.
Developer reply ·
Dear Sir/Madam, I hope this email finds you well. Thank you for your positive review of our "Appointment Booking - Bookeasy" app. We are delighted to hear that you find our app simple to use and that our customer support has been responsive and helpful. Your feedback is greatly appreciated. We noticed that you rated us 4 stars, and we would love to know how we can improve. Your insights are valuable to us as we strive to enhance our app and services. If there are any specific features or improvements you would like to see, please let us know. We are always open to suggestions and eager to make our app even better. Your comments have already been very helpful, and we are committed to continuously upgrading and adding new features to meet your needs. Thank you once again for your feedback and support. Best regards, Rahul Customer Success Team Logbase.io
Very profession and fast resolution
Developer reply ·
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.