Sami B2B Lock,Password Protect
by Samita · launched
View in Shopify App Store ↗Reviews (981)
We use this app to make selected products available only to members, and it has been very useful for our store. We wanted to replace the default lock image with a custom image that better matched our brand, but we were not sure how to do it. After contacting support, they responded very quickly and helped us customize the display. Throughout the process, the support team was patient, professional, and willing to make several adjustments to achieve the best possible result. They carefully checked each issue and provided solutions promptly. We really appreciate their excellent customer service and highly recommend this app to anyone looking for a flexible product-locking solution.
Simple solution to our problem with having a very small number of wholesale-only products. This enabled us to hide the prices on one collection without too much hassle.
I found this Sami app through a shopify forum when researching on how to restrict product page to be accessible from external and only works with pass key. The support was very helpful and the development team swift on helping us doing the adjustment on the app. I hope that some of the items can be fully customized from app backend in the future.
Hides how to keep your profile free and requires you speak with someone to access all the free features. But you can do that through a quick chat and its fairly easy. Customer service was very friendly and helpful.
Excellent help from Haley - especially when I experienced issues getting my lock to work in the way I needed it to! having the ability to lock based on customer criteria was critical for us, and this app has solved in in a smooth easy way!
I just started testing this app for my store, mainly to lock a page for B2B. After a little time getting used to the menus, I was able to set it up with the “unlock for specific customers” and "passcode" option. The app works, but I did notice a few rough edges—some of the language and grammar needed tweaking, and I wish there were more built-in style customization options. For example, adjusting icons, typefaces, or logo images directly through the interface would save time instead of relying on support. That said, customer service was excellent. Haley helped me out quickly, adding custom code on their end to match the styling with my store’s branding. She was very responsive, and the issue was resolved smoothly.
It's easy to set up, and the locking rules work well for hiding specific pages and pricing from retail customers. Support is responsive and helpful whenever we need assistance. Highly recommended for stores with both B2C and B2B needs!
They were quick to help. And they were very helpful. App works well - only issue I had was that I couldn't change the lock icon. They helped guide me into changing the icon with easy css.
Just started using this app. So far looks like exactly what I need. Had one small issue which the support team addressed straight away.
My request was responded to immediately. Overnight they made the changes I wanted. It was a pleasure and without stress.
The help was good, even though I couldn't get the feature I wanted, but the guy who helped me was very nice.
Support was swift and efficient; looking forward to developing more projects with the support of this app.
The team is highly responsive and works quickly to implement a modification we need.
The app works great, easily does what it is supposed to. I wish it had more customer capabilities to edit the overall look but the customer service is so great that they make every effort to give you the look you want. The time difference adds a bit of a challenge for edits but again, the customer service goes over and beyond to help that I cannot complain. Highly recommend this lock app over others and I have tried 5 or more.
L'app funziona molto bene, semplice e intuitiva. L'assistenza è pronta ad aiutarti e risponde in poco tempo
Eine gute kostenlose App, die ihren Zweck erfüllt. Der Support ist sehr bemüht - wenn eine Funktion noch nicht so richtig greift, dann helfen sie sofort und lösen das Problem. Zu empfehlen
So far I have a good experience with this app. I am able to hide my add to cart button and I like that I can do it for specific products. Also been able to block certain pages. In the beginning I was not able to reach customer support but at present it is quite prompt and helps with any query very nicely. It is nice app. Thank you :)
Very easy to use and support is super helpful. I did get some help from Haley and within a couple of minutes my issue was fixed.
Sami B2B Lock app it is very easy to use. It doesn't have many options to customise your lock but the development team is super super helpful and helped me to customise and change everything I needed.