Blocky
by Blocky Apps · launched
View in Shopify App Store ↗Reviews (18)
After I canceled my subscription, they deleted absolutely everything from my website! All my content is gone. This is completely unacceptable and ruined months of hard work. Avoid this app at all costs!
Developer reply ·
Hi, this is Anne from Blocky. I’m very sorry to hear about your experience. To clarify what may have happened, the “Delete All Data” option may have been selected during cancellation. This option is provided so merchants can fully remove Blocky’s sections and related code from their theme and avoid leaving unused code behind. This should only remove sections created through Blocky. Your products, images, and other Shopify store data should still be available. We would be happy to investigate this further and help determine exactly what happened. We have already reached out to you directly, and you can also contact us at support@blockyapps.com.
I had billing issues after deleting the app. Anna from customer support was very professional in helping me with this. Thank you.
I had a great experience with the Blocky support team. I ran into some billing confusion after uninstalling the app, and Anne went above and beyond to help me resolve it. She was extremely professional, communicative, and stayed on top of my request until both my April and May invoices were successfully refunded. It's rare to find support this dedicated. If you're looking for an app that truly stands behind its service, this is it. Highly recommend, and if you need help, definitely ask for Anne!
Anne has been very patient with me and was very willing to resolve my issue. An app is reflected by its support team and for the Blocky app only positive things I have to say! I use the app for all my stores and it's the best in my opinion.. Highly recommended!
A really good support team, thank you to Anne for solving my issues
This app does not build anything with AI, like it is advertised. Just present templates that are basically the same as shopifys.
