Casa Loyalty Points & Rewards
by Casa Apps · launched
View in Shopify App Store ↗Reviews (467)
The support team is very enthusiastic and helpful, and all of my questions were thoroughly answered.
무료 앱이라 설치/운영하는 과정에서 생기는 문제점을 쉽게 해결할 수 있을까 하는 의구심이 있었습니다. 하지만 며칠 전에 설치하고 오늘 세팅을 시작하면서 도움이 필요한 일이 생겼습니다. 제가 도움을 신청한 즉시 친절한 도움을 바로 받을 수 있었습니다. 저희는 30-40개 국의 다국어 쇼핑몰을 만드는 과정에 있습니다. 일단 3개 국가에 대한 언어로 시작을 하는데 테스트 결과 '카사 로얄티 앱'는 3개 국가 언어 페이지로 잘 전환되는 것을 확인했습니다. 추정하건데 30여 개 국가 언어로도 잘 전환될 것 같습니다. 그리고 제가 한국어로 도움을 청했음에도 불구하고 한국어로 도움을 받을 수 있었기에 대단히 고마웠습니다. 나중에 '카사 로얄티 앱'의 설치/운영에 대한 소감을 추가로 올리겠습니다.
Vinav was wonderful and patient with me! Thank you!
We haven't launched yet but this app definitely has thought about every aspect of a rewards platform! We're impressed by the detail of the settings, look and feel of the dashboard, and the customer service has been on point with time of response, info, and flat out helping you complete something. Loving it so far and we're avid to complete this set up process and launch!
Just as I finished setting up the Casa app, Vinay reached out to ask how everything went and whether I needed any help. He even asked about one step I had completely forgotten about — and honestly, it was the step I was dreading! He offered to take care of it for me, and I’m incredibly thankful he did. I’m so excited to start using this rewards program, especially with everything it offers for FREE! It took me about 10 hours to customize and set everything up exactly how I wanted it, but surprisingly, this has been my favorite app to set up and use so far. The customization options are great, and the customer service made the experience even better. Thank you, Vinay and Casa Loyalty!
Vinay was very helpful to me in completing the things I needed help with, along with providing me a guide. I have decided to give the app another go and I am hopeful it'll be a great partnership with my shop.
Ateeb was very helpful with the setup of this app on my Shopify store. He asks 3 simple questions, once answered he works his magic. Simply amazing!! I highly recommend using this app and get the help you need, it’s right at your fingertips.
quick response when I needed help, easy to setup and use
Fijne app, handig in gebruik en fijne ondersteuning via live chat. Aanrader!
Got great support from the team! They are really helpful in answering questions and testing out features for my shop.
Agent was extremely helpful and made sure my app was set up perfect and offered to help set up landing page.
This issue took patience and several rounds of checking, but the Casa team stayed with it and got my loyalty program resolved. They verified the VIP multipliers, removed an unintended future gift-card benefit without affecting existing customer balances, history, tiers, or issued rewards, and provided the written confirmation I needed. I appreciate Vinay, Sam, Hamza, and the developer team for their hard work and follow-through.
What a great app to use alongside my store, works well with some great customisation available. I don't use all options currently but there is a chance that I may and at the same time there are options for many different businesses. Online chat/customer service is great, straight to the point with their answers and knowledge of their systems. As with any add on make sure you custom to your store requirements.
Really smooth experience setting up my program, with a pleasantly quick and efficient turnaround time the one time I needed to reach out to chat support. I was sure to provide clear details in my first message; within minutes they were able to jump right into addressing my queries, point by point. That was at midnight on a Saturday. I'm pretty pleased with how my Loyalty program has come together. I got way more out of it than I originally intended. It was my first time setting one up and I was able to pull it off with some minor assistance from Sam. Thanks again mate.
We've been using Casa Loyalty on our Shopify store for a while now. Along the way we ran into a few issues — POS points sync, some tweaks to the invoice-related email templates — and the Casa team responded quickly every time. Ateeb and Waqas in particular actually followed through and tested things properly before getting back to us, rather than giving us a brush-off answer. The POS points sync issue got fully resolved. Overall, it's a team that genuinely puts in the effort to solve real problems for merchants — would recommend to other Shopify stores running POS in physical locations.
Helped me set up the app. Works great thanks.
Ateeb very helpful with initial setup, hoping this will remain positive as the app seems useful.
My Casa helper set everything up for me based on my exact specifications while I waited on customers!
Casa Loyalty App has helped us a lot as a startup company by offering a free plan with premium features. The support team is really helpful and responds quickly.
The support is extremely respectful and polite, and they didn't leave me until they solved my problem. Their support is truly amazing.
We have just starting using Casa Loyalty and the app so far is amazing. The team are also amazing, i have been speaking with Sam mainly who is very supportive and willing to make positive changes to the app quickly and support us as we navigate the app. so far 5 stars all round.
Very patient and thorough with explanation on each step for initial set up, looking forward to my scheduled 30 minute setup!
The app is pretty great; it does all the basic stuff and more. When asked to provide additional features, it gets added on as well. The replies from the devs are timely and consistent too. Would recommend this app to those who're looking to implement a loyalty program for their brand!
Custom service is very helpful. Highly recommend. Great experience.
Ateeb was very helpful when I was struggling to setup a way to earn points and got back to me so quickly. I was also able to get my points migrated from another app which was very useful and made my transition to Casa as seamless as possible. I can't wait to use this app in the near future!
great support and fast response for program activation setup. thank you super team by Casa Loyalty
I really love this app! It offers everything and more that I didn't even know I needed and is really customizable which is a huge plus. It is very user-friendly but did need some help and support was fantastic. Vinay was the one who helped and went above and beyond and helped me with all my questions. I highly recommend Casa Loyalty & Rewards.
We are very excited to start using this app. Ateeb was a great help with explaining the set up.
Ateed Arif was amazing in helping us set up our store. We're excited to see what it can do!
Thoroughly helpful from start to finish. Explained all the different options and talked me through it all. I patched in remotely and they set it up whilst I waited. I would recommend this company
Great customer support, now we are ready to launch and make a great history together. Thanks Casa, great team
This app is pretty easy to use. When I did get stuck Vinay was very helpful and also made suggestions on enabling features I had not considered.
Ateeb was very helpful answering my questions and setting up the app. I look forward to using this feature rich rewards app. When I asked for a new features, Atteeb create a feature request for his software team. We are looking forward to launching the Casa Rewards Program.
Ateeb Arif was very helpful in getting my store up and running with Casa Loyalty!
It has been the set-up phase and they're very helpful. I spoke to Ateeb and he helped me set up the app very quickly. I have to start using this app to know whether it is going to work, but have good hopes.
veery helpful, I ask a lot of questions so im always needing help lol. Response time takes a few mins so ive been able to figure out a few of the questions ive asked myself (which isn't a bad thing) . great so far, its my first day with the app
Sam was extremely quick to fix an error I encounter when I tried to edit my customers, 10/10 support :)
Vinay is beyond helpful… makes setting up very easy. I didn’t even have to ask, he popped up on live chat and showed me that my rewards widget was covered by another widget. He fixed the issue himself, I didn’t need to do anything. Great service so far.
I just wanted to extend my thanks to the team. They were very responsive and the team worked with me directly to help me set-up the entire program. What I would like to especially call out is their ability to develop and deploy features that suited my business needs. They took the time to understand the business, our ground realities and then help us set-up the entire journey. Thank you and highly recommend businesses to use this app. Great team and great people to work with!
Jestem zachwycona wspaniałą komunikacją, ekspresową realizacją, pomocą przy wprowadzeniu aplikacji i opieką klienta. Polecam serdecznie
Vinay helped me with the quiries & helped me to explore other features as well. Very Helpful
Sam quickly addressed my issues and fixed them within 10 minutes, these guys are awesome!
So glad I found this app. Everything's been good so far, not hard to learn your way around if you plan on trying it without guidance. I only missed a detail and had to ask their team and Sam immediately responded, later on Ateeb joined the convo when I mentioned a few things I noticed. Overall, they explained why certain things were the way they were and also noted about auto-save while editing a program. Thank you again for your help, team!
We've had a great experience with the Casa Loyalty app on Shopify. The features are well thought out, and it has helped us build a better loyalty experience for our customers. A special thanks to Ateeb Arif for his outstanding support throughout the setup process. He was always responsive, listened carefully to our suggestions, and helped us find the best solutions. We're also excited that the team is considering and implementing improvements to the landing page based on our feedback, which shows they genuinely value customer input. Highly recommend Casa Loyalty to any Shopify store looking for a reliable and customer-focused loyalty solution!
Great customer support! Sam was very helpful in answering all my questions and helping me get setup!
Awesome job.. Good knowledge and very fast in helping with changes.
easy to use app. Very simple to set up and customise
This app works perfectly for my requirements. Support staff responded quickly to fix my problems and took my feature improvement requests on board. Definitely recommend it!
The support is amazing, they fixed the full application for me, and they were fast and accurate, really recommending the application. I faced an issue as well during the setup, and they fixed it within minutes for me. Very excellent customer service and support. I am so excited to start using the application and looking for other apps under CASA as well to implement them in my store. -- Update: I got extra support for designing my store loyality point. Really great support by SAM.
Our experience with the Casa Loyalty & Reward App has been outstanding from start to finish. The setup process was incredibly easy, and the team made everything simple and customized it exactly the way we wanted. Their customer support has been exceptional—responsive, knowledgeable, and always willing to help whenever we had questions or needed adjustments. The app is user-friendly for both our staff and customers, and it's made managing our loyalty program effortless. Highly recommend Casa to any business looking for a reliable and easy-to-use loyalty and rewards platform!
I am very grateful to Vinay and Tanveer for their assistance; I needed to change the background color while setting up the page, and both representatives provided ample and effective help. Casa is also an excellent platform with a comprehensive set of features.
