Chargeblast: Block Chargebacks

I’ve had the pleasure of being assisted by Lorence from Chargeblast on multiple occasions, and every experience has been excellent. He is always incredibly fast, helpful, and thorough in his explanations. What really stands out is how he takes the time to provide screenshots and visual examples, making even complex topics easy to understand. His communication is always clear, simple, and effective. Lorence is truly an outstanding professional, and I genuinely appreciate the quality of support he consistently delivers. He is definitely a great asset to the Chargeblast team!

Amazing customer service from Chargeblast! I had an issue with one of my alerts and received a very fast response. I’m looking forward to cutting down on chargebacks. Thank you, Lorence, for all your help!

best compared to other providers!!!

Shermaine was an absolute pleasure to chat with! She was informative, patient, and quick to respond to all my questions and setbacks. She has made the whole setup process very smooth and easy to follow. Highly recommend.

Eureka was quick to help identify an alert with a few possible match order. Great experience with Chargeblast! Saves extra cost and very straightforward in keeping unintended expenses down. Thanks!

App is great, support is great and had a problem that was easily solved by Eureka

Top tier support team alongside the already exceptional service, Eureka is absolutely amazing every time we reach out.

Great software. I was new to this type of service and the customer support from Franz helped me a lot, very gratefull I had him.

Shermaine was awesome. Super fast at my request and took care of what I needed! Thank you!

Excellent support! Franz was very professional, patient, and answered all of my questions clearly. He helped me set up Chargeblast correctly and guided me through every step. Thank you for the great support!

Very easy quick respnding and helpful. They help me with anyhting i need with in minutes and if.i haev an issue its resolved withen a couple of hours! Love the rates thay gave me and how their system works!!

Setup in <1 week, already handled x3 alerts, and Jean was super helpful in getting my descriptors optimized for max coverage. Also super clean and nice user interface. So glad I found this service and highly recommend it to merchants focused on LTV/subscriptions.

works great, customer support is on point and very helpful!

Support is really good and really fast. Helped with me with everything and set up everything.

Honestly these guys are great. Super quick to respond whenever I reach out, like genuinely fast, not the usual "we'll get back to you in 48 hours" thing. They always know exactly what they're doing, sharp every single time, and they actually deliver on time. The detection rate has been really solid for me and the service works fully, exactly the way it's supposed to. No chasing them down, no half-answers, just straight to the point every time. At this point it lowkey feels like a premium service, in other words its a a luxury lol. Completely satisfied across the board. If you're on the fence, just go for it as the Chargeblast team delivers 100% of the time. K.

Amazing experience with Chargeblast. The team is super responsive experienced and helpful. Worked with many chargeback mitigation softwares and chargeblast has by far been the best in every meaningful way. Highly recommend every type of business works with them, they catch everything.

I love the customer support skills of Russen, she's a good and patient support that will really guide you and be with you until your problem is solve.

We’ve had a good experience with Chargeblast so far. Setup was fairly straightforward, and it’s been helpful in giving us more visibility into chargebacks and prevention efforts. The team has also been responsive whenever we had questions. Still evaluating long-term impact, but overall it has been a useful addition to our workflow.

Quick customer service and helped exactly with what I was looking for under 5 minutes

Zander helped me set up CDRN in less than 5 minutes! Super helpful customer service.

Thank you for always supporting me Eureka

Just finished onboarding. I needed some extra help and chatted with Danica. She was amazing! Incredibly thorough and she got me all squared away.

Excellent experience with Chargeblast so far. The onboarding was smooth, support was very fast, and Russen was extremely helpful throughout the entire setup process. She answered all my questions clearly and made everything easy to understand. The app gives great visibility into disputes and chargeback handling, and the integration with Shopify has been seamless. Highly recommend for any ecommerce brand looking to better manage chargebacks and disputes.

Danica is always so helpful! If I could give 10 stars, I definitely would.

Shermaine is very helpful :)

Spoke to Qi over on X, and he set me up with his lovely staff, Noura and Sheen., had a call with Noura, who was amazing and gave me good rates for the alerts. The service itself is very good, and the alerts catchment rate is far better than the previous provider i was with. Highly rated!

Amazing software and team. They have lowered by chargeback rate and also have one of the best customer support teams. Highly recommend!

Super quick support on slack, if you have any questions they help straight away. Alerts until now work well. It is cheaper per alert and no ongoing subscribtion compared to other option we looked into it and it has a lot of useful integrations.

Janry from Chargeblast has done an amazing job helping me every step of the way. He explained everything clearly, made the integration process easy to understand, and was extremely helpful with all the connections and setup. His support has been professional, responsive, and reliable throughout the entire process. I really appreciate how patient and knowledgeable he has been. Highly recommend working with Janry!

The support at Chargeblast is unbeatable. The founder Qi has helped me with so many things even outside of things chargeback related which he did not need to do. Coverage and pricing is also excellent

The alerts there work perfectly better than any other provider I've tried. The prices are the best there as well and their support team is great. Janry from their team made sure to ensure everything is working perfectly in a timely manner and I now can have a peace of mind that my payment processors will be fine. Definitely recommend Chargeblast over any other provider!

Janry's a big help! Thanks loads!

Very helpful staff. Miguel helped me with all my problems and it was good experience.

I had an issue that needed urgent attention, and the support team responded immediately. They resolved my concern quickly and efficiently. I truly appreciate the fast and helpful service I couldn’t have asked for better support!

We love using Chargeblast for chargeback alerts! Great customer service, amazing prices.

We had been looking for a good tool like Chargeblast for a long time. They promised to bring our chargeback rate close to zero, and they delivered. What they do better than any other platform I've used: a) keep it simple - they alert us of chargebacks and make it easy to resolve them b) match the alerts to transactions in Shopify, with a list of potential matches if there's not a perfect match. this was a HUGE pain for the team when we were going direct with Verifi and Ethoca c) automate refunds and/or subscription cancellations (based on our own rules/criteria) Their team is super responsive, and for the most part the tool just runs in the background and we don't have to think about it - which is the goal. Glad we found them, and highly recommend to any business with significant chargeback volume.

I've tried multiple apps to protect me from chargebacks but this is by far the best one. The team is responsive and very helpful, and the app is super easy to use. Definitely a top app.

This app saved my business from chargebacks. They completely prevented all my chargebacks and had amazing customer service. The platform is also super easy to use. I definitely recomend.

Chargeblast has worked great for us! We're very impressed by the modern system and performance quality. It's kept our dispute to 0 for almost a year now and our processing has improved dramatically because of this