PreCom ‑ coming soon preorders
by Gravity Software · launched
View in Shopify App Store ↗Reviews (62)
We've been using PreCom and their pre-order app for 3 years. Every time we've installed it (we only use for 2-3 week long pre-order campaigns) we're impressed at the stability of the app and how it integrates. Most importantly, though, we're consistently impressed at how Magda and Adam (and the rest of Gravity) are always on their game and super quick to get any problem sorted. For what they do, these guys are the best.
Really great customer service, we had some issues to start with and some customisation requests - Magda helped us with everything. Now everything runs smoothly. Very happy with this app.
Easy to start with, not using the pre-order functionality yet, only the coming soon feature which does exactly what we need. There were some minor alignment issues, which were swiftly and adequatly handled by support.
This app is so handy! It worked right away even with our very custom theme and the couple styling changes I needed were taken care of by support in a matter of hours.
I have been using this app for a while now and really like the simplicity of it, it's very easy to use. The support is fantastic.
So helpful and quick to respond! love the app and it does exactly what it says it does. The developer even helped with customization
I used this app to help me launch enrolment for Courses on a certain day which works perfectly, but what I was most impressed with was the customer service. I had an issue in that one of my collection pages had been created by Pagefly and the app didn't work on that page - I am in the UK and was working on it at 8 in the morning so was not expecting a reply for some hours (not sure where they are based) but within minutes I had a reply and within 30 mins the app was working perfectly!
The support was very fast and they solved my problem within 24 hours. Impressed by the support. Thanks
This app is great if you have preorder items. The support is very fast, and they solve my issues on a non-business day. I tried a few other apps from the store and this one is the best.
There is no longer any need for me to stay awake and manually operate the product, even if the product's global launch time is midnight. The product will be launched automatically with a simple operation. The fact that it can be specified for each variant, so that only one new color can be released, etc., is wonderful. The support when I have a problem is also excellent.
I have a question before installing this app. Is the 'coming-soon' label pre-set or can this be changed to anything I want it to be, within reason?
Developer reply ·
Hi, Thank you for interest in our app. You can change the text as you wish. There is an option in the app admin panel to add a custom text for coming soon products and pre-order products. Please let me know if you have any further questions or need any assistance. Kind regards, Magda
I have tried EVERY other pre-order app, literally, and they all seem to have functionality issues (either quite buggy, slow, or they didn't have the capability to do everything I needed - which is actually not much). This app is simple but it fulfils it's purpose and works seamlessly, I had everything set up within 5 minutes.
This app was super easy to install, and when I faced a couple of small issues getting it aligned with our site, the developers were very easy to contact and they solved the problems within hours. We were able to collect over 50 pre-orders while a product was temporarily out of stock. Problem solved! Highly recommended.
Exactly what I wanted. An app to change a product page into a coming soon page. I could not find any other app that did this (most are full on page building apps). Additionally, I had a question and the support team answered right away with a thorough reply that helped me resolve my issue. Highly recommend.
exactly what I needed as someone who does "restocks"-my customers love that they can preview whats coming and see when it will launch/be available
Been awesome so far! Support has also been very responsive at handling any tweaks that I have requested to be made to ensure the app performs just how we need it on our store! Worth it!
I was nervous since the UI seemed a little dated and basic and took awhile to make updates, but holy cow it worked perfectly! This let everyone preview my new releases and purchase them at the set time. Huge lifesaver for me.
Developer reply ·
Thank you for this amazing review! It's much appreciated.
Updated review. I had a problem getting hold of the developer. Turns out my emails went to spam. Once I got back in contact, they quickly corrected the issue I had with the way this App was interacting with another App. So far, so good and I am happy with the product in managing my pre-orders as well as the customer service.
Developer reply ·
Hi, We didn't mean to ignore you and we are sorry if you haven't received a response from us. I checked our mailbox but I can't see any messages from you. Please describe the problem or send us an email to info@gravitysoftware.co.uk and we will help you ASAP.
went with this company as they are uk based and hence we thought any support would be better timewise for us and sure enough response with initial set up was quick and the adjustment needed to work with our theme was done straight away, what more can you say, also good price.
Got some great and fast help. The app really helped us to show customers products which are about to be released. Have increased sales a lot, before products were not visible at all. The team also helped me to add some data to the labels. Good price as well!
The app did exactly what I needed it to do and the customer service was top notch, they responded quickly and directly even on a Sunday afternoon, can't ask for more than that, very pleased with the support and the results
It is easy to set up. And I had a minor problem with the display of the Pre-Order button. The customer service was excellent. Help us to sort it out straight away, really recommended.
Simple and effective! It does one thing, and it does it well. I'd like to see the option for images or even font control, but out of the box it did exactly what i needed within minutes.
Can't say enough good things about this app and the lightning fast support. This app saves countless hours of updating product description for those items not yet available in stock. A flick of the switch is all it takes. The Support Team responded quickly and were flexible to my revisions - Thanks Adam! Highly recommend
Works really well for both pre-sale and coming soon items and stood up to some real pressure on the recent LRSD promotion where a lot of items came online just at the right time. Any questions are promptly answered by the support team, even on Sundays. Highly recommended and really good vfm.
This was the only app I found that allowed me to easily add "coming soon" to a selection of products. Easy to figure out and use. Developer responds quickly with questions and issues.
Found this app really useful as I was setting up my range. Very simple to use. Would recommend.
I would really recommend this app! Very cost-effective and Customer Service is 5/5 for being very helpful on assisting you on your store setup/concerns. We hope there will be an option to update the products via a excel or .csv file in the near future, so that when you have hundreds of products for pre-orders, it would be more efficient to update the dates and status on a .csv file - download then upload again for changes. Other than that, this app is amazing and worth it!
This app is great!! sooo easy to use and does exactly what I need it to would definitely recommend it!
Great app that works both on a product and variant level!! Also, great customer service - would highly recommend.
I use this app every month to allow customers to preview upcoming products and it's been the best marketing tool for me! I also recently needed some help customizing the buttons and the team went WAY above and beyond to help me make it happen. Can't recommend them enough—so happy with this app!
Initially had issues with getting the app to work - but it was up and running pretty quickly and does exactly what it says - a bit expensive - but worth it to showcase our holiday products ahead of season to start generating interest. Support team is prompt and friendly. For the price - I think the actual app is a little bare bones aesthetically speaking - but again - it does what it says.
Great product, easy to use and implement, excellent support with quick responses to any tickets! Highly recommend!
I have been using this app for a month now. We had an issue were the coming soon button wasn't showing up. I reached out to support and the issue was fixed almost immediately. The problem was with the CSS in our theme. Would recommend trying it out.
Great app, super fast online help and fixed my complicated request in 1 day. Highly recommended.
Very useful tool indeed! Fast and quick, easy solution for displaying upcoming products. Tech support was fast and friendly and have gone an extra mile in making sure everything fits in with our site aesthetically too!
It works as expected, really useful when you want to show upcoming products. Tech support was very friendly too