ConnectPOS
by ConnectRetail · launched
View in Shopify App Store ↗Reviews (108)
Actuellement le meilleure système de POS qu'on est pu tester sur Shopify. Le support est extrêmement réactif. Nous recommandons sans hésiter.
This is by far the most sophisticated POS app available for Shopify. It is so much superior to Shopify POS, offers a lot of features and support is really trying to help if there is a problem. I just renewed my subscription for another 2 years and am happy to continue using ConnectPOS. What I like the most: This app works mot only on smartphones and tablets like ShopifyPOS. It can also be installed on desktop computers. For us this is essential in high-volume seasons as we can connect all our devices such as scanner, label printer and cash drawer directly with POS. Highly recommended App!
This product is awesome so far, easy to setup, there support are friendly and quick to respond, very knowledgeable with their software, you can't ask for more, been talking to jennifer most of the time, It's easy to setup if you have shopify account inventory integration is easy pezzy make your life easy, no stress friendly and super customizable software. I think it's better than shopify POS, and let you integrate with their platform, price is cheaper than other Saas platforms like lightspeed .... I really recommend
EXCELLENT SYSTEM, VERY EASY AND INTUITIVE, THE SUPPORT ALWAYS HELP US FAST AND EFFICIENT, THE SYSTEM IS VERY FRIENDLY, MY TEAM IS VERY HAPPY USING IT, I HIGHLY RECOMMEND IT, I HAVE BEEN USING IT SINCE 2020 ROY
Works great with Shopify. Has many features that we couldn't find in other apps. Support has been quick to answer questions and resolve any issues.
Mia fue muy atenta y muy eficiente con las preguntas que le hice, buen servicio al cliente y nos guio muy bien para conocer las caracteristicas de la plataforma.
We are happy to let you know that your program can help us improve our store and team.
Mia was very helpful during our onboarding. Had to make quite a few changes as we're not the easiest of companies to deal with as we have quite a few different requirements regarding sales, credits, gift cards, physical and digital products etc... 5 Stars from us.
Have used this for a month and i love it. Easy to set up and use and features that others do not have. I contacted support late on a sunday. Had help and my case fixed in 5 minutes. Top!
Great app, Great supports, Thanks to Hana I was able to successfully add salesman to each order. Thanks to Grace who was quickly responding to emails and was able to resolve my issue!
Mia was absolute fantastic explaining everything, we feel Connectpos 123 Is so much easier than any other pos system we have used. Would fully recommend using Connectpos123 Andy
So far our experience with this app has been great! Mia has been very helpful in setting everything up, even when we had trouble with our hardware. She was patient and kind throughout out first meeting. Looking forward to continuing working with them.
I recently had the pleasure of working with MIA for my Connect POS training, and I couldn't be more satisfied with the experience. From the start, MIA demonstrated exceptional knowledge and expertise in the system, making the training sessions highly effective and informative. MIA's teaching style was clear, patient, and tailored to my pace, ensuring that I fully understood each aspect of Connect POS. She was always willing to answer my questions and provided practical examples that made the learning process much easier. Her professionalism and dedication to helping me succeed were evident throughout the training. Thanks to MIA, I now feel confident in using Connect POS and am grateful for her support. I highly recommend MIA to anyone in need of training; her skills and positive attitude make her an outstanding trainer!
Cette caisse connectée avec Shopify est un atout pour moi qui participe à un salon de temps en temps dans l'année. Déjà, on peut souscrire uniquement le mois où l'on en a besoin ce qui limite le coût. Ensuite, l'application a une interface classique de caisse. Beaucoup de choses sont configurables comme les produits et/ou catégories affichées. On peut créer des clients. La caisse est accessible aussi bien depuis le navigateur que depuis l'application. On peut créer ses propres moyens de paiement. J'ai eu un petit bug de synchronisation de produits. L'équipe technique a été super réactive en 1h, c'était réglé. Je recommande en alternative à la caisse native de Shopify qui n'est pas aussi aboutie que Connect POS et qui n'est pas accessible via navigateur.
Customer service team is helpful and respond quickly. I've had some issues during setting the system up, but they quickly got me into an on boarding session with Mia and will provide direct support with meetings over two weeks if I need them for further help. I'm pretty sure I've got everything set up 100% now after my first meeting with Mia! Their chat feature is also quick and helpful. The system is just different to set up from our old one and after having a walk-through I understand it more.
So far in the trial, it looks like it meets all my needs. Really good system, good sell screen, Instant with shopify. I like it alot it just needs more options for credit card processors to use tips. Mia gave amazing support very helpful.
Possible POS solution on PC. Good support on setup account.
This is a great system with Shopify if you want your pos on a PC i have been looking for one for a long time, and the customer service is fantastic every step of the way
It isn't without bugs, but the customer support is really helpful (Mia) and are quite prompt in trying to resolve things
Wow! First day using it, and its amazing. I am really surprised by the quality of the service. Lucy gave me excellent help! You are so professional! Thanks a lot!
It was a bit touch and go at first but we needed a unique POS solution to our wholesale only business. Shopify POS just wouldnt cut it for multiple employees without giving them shopify admin access which we didnt want. ConnectPOS seemed to do what we wanted. However we got stuck affter the free trial because we were not clear on whats included on the standard plan. Thankfully with a proper onboarding program by Hana we were able to make the adjustments to set things up as best we could. but it is actually better than shopify pos as a user experience. Our field team is finally able to submit orders swiftly on trading terms and we are very happy Hana came and rescued us. I also LOVE the live chat as someone is always there to talk to you. Customer Service feels really polished. Would love to see how ConnectPOS enhances its offering to be more wholesale store friendlier as its quite uncommon in shopify land anyway...
Excellent help, thanks Hanna, spent the time to help me onboard. So long as i get images on the receipt I will me very happy
User friendly,Easy to adapt to & most importantly the customer care is always available to resolve any issue in an instant. We would also like to thank one of the customer care agents named Hana that helped us resolve an issue we experienced lately, she was very polite and professional and resolved the issue in no time. :)
Perfect App, recommended for others. Great assistant from Hana from support team to setup the App, thank you so much, appreciate your service.
Honestly, not far into using the service yet, but their chat support has been very helpful in getting things set up. I'm excited to finally have a POS I can use on our windows computers for our Shopify store. Everything I see so far leads me to believe this is going to be a game changer for our store.
Support is perfect, we have a continuous support to meet our needs, highly recommended its one of the best pos available as integration with Shopify with alot of options and reporting tools
Happy with the service from Lucy who has assisted me with setting up the application.
Mia & Lucy were extremly efficents helping me out, The APP works really good, satisfied our expectations.
We were looking into the Shopify POS but did not want to have to use an iPad. Found ConnectPOS and it is going great so far. Fantastic support from Lucy and can run the App on our new iMac. Is very well integrated with Shopify too. Will update when we have used it a little longer but so far so good!
Great support from Mia in regards to getting set up and troubleshooting some issues I was having. She went the extra mile to ensure I had a resolution and guided me through configuring our POS. If you plan to use it on a desktop, I recommend installing the dedicated App rather than the browser-based version. It's significantly better.
I am testing with ConnectPos for my physic POS. At this moment everything works great, although there are some problems happened. But I am very pleased because support team help me very much for fixing them quickly. I will make a try to use ConnectPOS in my store soon.
As an ecommerce platform of 3+ years, I've worked with many companies. ConnectPOS is one among them. But the customer service provided by them by far exceeds that of any other company I've had the chance to engage with, both in terms of quality and efficiency. Your concerns are taken seriously and dealt with, with utmost sincerity. Truly rare in a world of mega corporations who couldn't care less about small businesses. Thanks a lot Mia and the rest of ConnectPOS customer team!
Hana was so great again. I got everything I need. Than you so much!!! I got usefull tips from her. Very nice experience again.
Very good alternative to Shopify's current POS system. Customer service is also excellent. In case of problems or ambiguities, a solution is sought the same day. They also support you with remote assistance by taking over your computer. Recommended!
The app is very good, it meets the objective. The support it provides is very good, fast and efficient.
Fantastic support team, super fast to respond to enquiries and very helpful - I look forward to a long relationship with this company!
Just installed this app so can't comment on functionality etc yet however already have received excellent customer service from Natalie. Apart from assiting with initial enquiry she took the time to understand and suggested other technical support with the software.
I just started 14 days trial of ConnectPOS, so far very much satisfied and customer service is very helpful customising as per my requirement.
Was very help full and solved my problem, Hana was very knowledgeable and my problem was solved in a timely manner.
Support incroyable, Lyn a vraiment vraiment tout fait pour m aider à résoudre les problèmes; je recommande cette application, car il y a un support très efficace..Lyn a passer énormément de temps afin de trouver une solution à mon problème, avec une rapidité et un service de communication top...Merci à vous...
Hana has been amazing with helping me out. She solved all the difficulties i had with connecting connectpos to my shopify website and she is one of the reasons I will decide to continue with the app.
We have been working with ConnectPos for almost two years now. Their customer support has been, and still is, great. The app itself is a pleasure to work with if you need a good Pos system. Try it, you will not be disappointed.
Very quick and good customer support. The app works great for us; we recommend it to everyone who needs a reliable pos system!
The support I received from Hana at ConnectPOS was great. Having inherited ConnectPOS as an app from a previous store owner and using it for the first time I really appreciated the time spent with me via chat to answer my questions. steamforged.com
Natalie did a great job helping us with a new free trial as well as a few other things. Great customer support and had the issue cleared within minutes. Will check back in with a review after we see how the trial goes. Thankyou
The app works very well and the support is fantastic. Unfortunately we had some very specific requirements that -currently- needed custom coding. We will revisit ConnectPOS in the near future.
the cs is so helpful, they will help us immediately, thay are so nice, we highly recommand people use this app
I was having issues with my products displaying, but I hopped on a chat with Lynn and she had me taken care of in quick order. It was much appreciated.
This is a great app. Recently they have upgraded the support and the times they are on line.. Lynn is a great help!!
Hana & Lynn was a great help. keep up the good work. customer service is top notch. easy instruction & prompt response.
It is fantastic app. Hate i did not find it earlier. It does what it supposed to do. And it integrates with Smartpay in Au. Their team can also do customise setting for my enquire function. Our concerns were solved in last 2 weeks, very good. Top recommend.
Really nice app, customer service was pretty good overall, only good things to say about them and everything
Excellent support! Hana was very helpful and answered all of my questions during app set up! I like the quote feature, where you can email the customer a quote to review,
L'assistenza è molto disponibile, sono soddisfatta di quest'app!! Vivienne è stata molto gentile e paziente.
Good customer services for few hours. And thanks for Vivienne, but they have to develop the functions. And I hope to they will do.
The customer support is extremely great, they took me over baby steps and explain every bit in a simplified way (almost Idiot-Proof). With the all features I required to comply with Local regulation and dual Language issues, the time consumed to resolve was much faster than I expected or anticipated. I rate my customer support experience five stars because you can not put any more than that.
Service d'aide très efficace et réponse aimable et rapide et sympa. Même jours fériés, très appréciable .....Et en connaissance totale de sa matière, en fait 10 sur 5 ........
very helpful your online service, easy to use, very happy for with quick response. Very easy app to setup and. Managed to load all the products automatically which I loved, and the support is very good and fast in responding to issues.
Developer reply ·
Thank you! We wholeheartedly believe in a customer-first approach, and your appreciation just made our day!
I am new to this app, the guidance I received from the team was amazing. User friendly and good app.
Developer reply ·
Thank you for such a wonderful review! We can't wait to share with you our upcoming improvements which I believe would be really awesome!
Great Customer service they will help all the until problem is resolved. also suggest that what other app will me to grow my business good job
Developer reply ·
Thank you! It was very kind of you to leave us a comment though being super busy. Please let us know if you need any help!
So far so good with the testing, very pleased with ConnectPOS, ticks all of our requirements so once we complete the migration over to Shopify we will be going ahead with ConnectPOS as its the closest app to what we have been using on Magento. If any existing customer wants to send me a refferal to get a free additional register for life then please drop me a refferal email to "accounts AT jhlimports DOT COM" . For more details of the referral program, have a look here: https://www.connectpos.com/connectpos-referral-program/
Developer reply ·
Thank you for sharing! Please take care and let us know how we can further assist you!
We have been evaluating this app for sometime, they customer service spent more than 2hours on remote session making sure we are fully on board and satisfied. Customer agent Leia was more than helpful and really professional. Definitely will consider this app because of this agent. There is huge potential for this app to develop and we would be more than happy to support.
Developer reply ·
Thank you so much for your kind words, BOULEVARD.BHD. We really appreciate you taking the time out to share your experience with us — and we agree, Leia is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
James was the best to help me to get everything corrected, the app is very good, use your shopify with a PC (POS) !!! VERY HAPPY
Developer reply ·
Thanks for the awesome review, Jeux AZ Games! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
REALLY happy to use this app they give me big big help every time i ask they answer me in every profissnal way thank u pos team
Developer reply ·
Hi 200 Brands, We can’t thank you enough for the kind words about ConnectPOS. Your review means a lot to us and lets us know we’re on the right track!
Ho finalmente trovato l'applicazione che cercavo, ho un negozio in Italia online e fisico e questo fantastico servizio è davvero il top, connette tutto! Per non parlare del servizio cliente è davvero eccezionale, assolutamente da provare. Grazie grazie grazie <3
Developer reply ·
It's super sweet of you! Thank you so much <3 Please take care of yourself and let me know if there's anything I can help.
ConnectPOS is wonderful and works seamlessly with Shopify. The real-time syncing is instant. Love all the features having great flexibility. Customer Service is top-notch. Response time for support is amazingly fast. They will go an extra mile to customize the App, as per your requirements and to your 100% satisfaction. I highly recommend the App.
Developer reply ·
Thank you so much, for being very nice and for reminding us of an important thing: Focus on product and deliver the best service ever. We'll always be here whenever you need help!!
Muy buena solución frente a lo limitado que es Shopify Pos Básico. Muy buen soporte y muy buena disposición siempre frente a un problema. Lo recomiendo
Developer reply ·
Your comment made our day, Crecer. Please do not hesitate to contact us at any time to receive the best assistance. We really hope to be your companion during your business time.
This app solved my hardware issues. The support is fantastic and super friendly. If you need any cutomization they'll be willing to solve any problem.
Developer reply ·
Guemil, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you continue using our products in the future. As always, we’re here if you need anything.
The app is excellent - It lets us add a physical location to our online business as well. On top of that I have contacted Support multiple times and to my amazement -- they responded very quickly and solved my issue in no my time on Teamviewer as well. Very much satisfied.
We are in a very early stage of using Connect POS and so far the customer support has been super efficient. They would go the extra mile to solve your issues.
Developer reply ·
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future ^^
Wonderful Customer Service Team, Responds queries in time. App working fine for me ! Free version has way more features than other free apps ! Recommend using at-least once.
Developer reply ·
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we are so proud that Multiple-feature Trial version is truly a strength in our team! We count ourselves lucky for customers like you.
Well, we have only been using it for a week & I'm confident it will be great for us. We use Shopify, which we love; however, we were disappointed they only have apps for a POS system to use on phones & tablets. We had been looking for a long time at alternatives which weren't great, but ConnectPOS seems to be fantastic. We use it on a Chromebook & it works great! We have already upgraded to utilise the draft order function. We have customers that come in & drop off things for repairs & we charge them once they pick up. You can also do a lot on the free version, so I definitely recommend.
Developer reply ·
We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are delighted to hear that you value the efforts we have put toward creating an environment where everyone at ConnectPOS can thrive
I Love this APP! I have a wholesale company and finally opened a physical shop. This app has allowed me to have all my products in thsystem with out much effort. The set up was easy with the help from Claire! She gave me her Whatsapp number and told me to message any time. when I do message she always responds quickly. Thank you Claire and ConnectPOS!
Developer reply ·
Thank you, This is really a sweet Christmas gift for us. We will always do our best to deliver the best product and service ever. Cheers!
The app design is simple to pick up and even greater than Shopify POS. Even you have no idea about how it works and how to play with it, the customer service and sales team are both very knowledgeable, they are always ready to help you solve the questions. Video calls and educational videos are always on your side to help.
Developer reply ·
Thank you for the kindness and detailed review. We learned a lot from you, too. Let's stay in touch and grow together!
App dùng rất tốt, vào rất nhanh, ít bị crash. Nhân viên giúp đỡ rất nhiệt tình khi cần. Một số tính năng cần phải thêm vào như: quote, trả bằng thẻ, quét mã vạch..etc.
Developer reply ·
Dạ em cám ơn anh ^^ Hi vọng anh tiếp tục ủng hộ ConnectPOS trong thời gian sắp tới. Nếu có bất kì vấn đề gì anh nhắn hoặc gọi e nhé ạ.
POS is the best we have used so far! There is a slight learning curve, but the staff is very quick to resolve any issues, even if you are the issue! If you need a desktop based POS system, this is it!
Developer reply ·
Thank you very much! Hope we can help brighten more of your bad days ;) Cheers!
I used this app to sync the web stock and the retail stores stock. 100 % customizable and great costumer service. Highly recommend.
Developer reply ·
It's super sweet of you, Melissa. Thank you so much <3 Please take care of yourself and let me know if there's anything I can help.
so far best connectpos in the market, very helpful and friendly people, always assisting and helping with any issues appears
Developer reply ·
Thank you, Semyon, our special user and friend! The whole ConnectPOS team will always be here whenever you need help!