LockOn‑ Restrict Store

I've been using the LockOn app along with the miniOrange SSO app, and both apps have been working fine for the past 2 years without any major issues. The tech support team has also responded quickly whenever I had questions.

Amazing app! Works exactly as advertised, and the support team is very responsive and helpful!

Once you accept a subscription it makes it very difficult to cancel it and they keep charging you We’re sorry to hear this. Once a plan is approved, charges begin automatically, and you can cancel anytime directly from your Shopify admin, by uninstalling the app and there are no restrictions from our side. Uninstalling the app immediately cancels future charges. If you prefer to keep it installed, we can also cancel the license for you. We did reach out earlier to help but didn’t hear back. Our support team is always available at ecommercesupport@xecurify.com to assist at any point and help with your concerns.

Great app! It works really well and the support team is very responsive whenever there’s an issue. Highly recommended.

Great customer service and app does what we need. What be good to have an option to hide products from the collection pages as well.

App doesn't show up. Just a permanent error message in admin. We’re sorry for the inconvenience this caused. This isn’t expected behavior, and the app is working as intended for other stores. We did reach out earlier to investigate this further and requested a brief reinstall so we could identify and fix the issue, but we didn’t hear back before the app was uninstalled. We’d be more than happy to review this further and get everything working smoothly. Please reach out to us at ecommercesupport@xecurify.com, and we’ll take the full ownership of resolving this.

I am writing to express my full recommendation for the Lock On Restrict Store app, which I have been using for the past six months. As a store owner, finding an effective and reliable solution to restrict access to my website based on geographic location was a top priority—and this app has delivered exactly what I needed. From the very beginning, the Lock On team has provided outstanding customer service. Whenever I had questions or needed assistance, their responses were prompt, helpful, and courteous. It’s clear that they genuinely care about their users and are committed to resolving any concerns quickly and professionally. Additionally, the pricing for the app is very reasonable, especially considering the functionality and peace of mind it provides. It’s a solid investment for any store owner looking to control who can access their website and maintain compliance or strategic visibility. Overall, I am extremely satisfied with the performance of the Lock On Restrict Store app and highly recommend it to any business seeking a reliable location-based access restriction solution. Sincerely, Carisclothing LLC

Incredibly responsive and helpful customer service. They helped us use the app for a new use case and set it up in the provided time frame, all while working to understand how our end user would need to interact with our site.

Amazingly responsive customer service. We have an older theme that often requires help with new apps and they stepped in immediately to help us get everything set up. They respond to all emails timely and are very easy to work with. We definitely recommend working with them.

I had to restrict access to logged-in users only, and the LockOn app made it super easy. Thank you, Shubhanshu, for your amazing customer service.

Had an issue that I couldn't work out and they jumped on a call with me and it was sorted within 24 hours. Amazing customer service, highly recommend!

Required customer support to help us implement the app but thankfully customer support was very helpful.

Do not install this app!!! They are over charging me over $200 a month for an app that serves no purpose at the moment. I uninstalled the app and told them to cancel the subscription and I was still charged. Now Shopify is telling me that the app owner is the only only one to cancel and they have not done so!!!!!

There's been an issue with lock-on pages caused by the configuration. I'm very impressed by how promptly they respond and try to solve the problem. This team is perfect for businesses that need separate pages for our customer segments. Very supportive team. Thank you for your assistance, Ananya and Girigia!

Honestly, I do not think I've ever encountered such support, anywhere. They were willing to listen to my needs and requirements, help me set it up and also provide one feature, not previously offered. I'm currently using two of their apps, and will be adding more as they roll out.

miniOrange was able to provide a solution uniquely tailored to our situation. The support team were incredibly helpful. Thanks Prashanth and Ashish!

This app is great and simply to use Great customer support. Support reply always within 12 hours.

This app is great. It does exactly what I need/want. I had some issues with how the lock looked on both desktop and mobile and their support fixed it for me within 24hrs, brilliant service. Thank you

Our shopify them wouldn't link. I E-Mailed support and they attended to and fixed the issue in no time at all. Excellent customer service. Neil - Australia

They are very helpful and easy to work with. The product works exactly how I needed.

Great customer support. Something did not properly work with the app and my theme and they fixed it immediately for me. Now the app works perfectly. Thanks a lot.

This app works really well for our needs. We also worked with the team of developers to customize a lock for our specific needs. They have been a very helpful team to work with and would recommend.

This app works great for what I needed and for a great price! I highly recommend! Their customer service was very responsive and so helpful with customizing the passcode widget to look seamless on my client's website. I am very happy!

MiniOrange has done it again with LockOn that simply and effectively locks customer access to your site behind login. Great for B2B Shopify solutions. Recommended!

The customer service is NEXT LEVEL AMAZING!! I had some issues getting the lock to work on product pages, and they responded in real time and were able to fix the issue. Twice! Very very impressed with their support!

Do not install this app. It injects custom code onto your homepage, this will not be removed when you uninstall LockOn. Error:Request is not from shopify is what I'm seeing plastered on all my pages. We couldn't use Location locking on $0 plan. When attempting to upgrade to test the Location Locking, we get an error code.

I’ve been looking for ways to protect a product and blogs, where PDF files are archived, from non-members. Tried a few apps on my store, but LockOn is the simplest and the most intuitive lock to customize to fulfill my needs. Besides the app itself, I want to comment on the quality of customer service. As said, it is available 24/7, and the team really tried to understand my needs and offered solution to issues that I had not thought about before. I got the impression that they are willing to offer individualized solution to diverse needs of e-commerce business owners. If you’re unsure about ways to lock anything on your site, just contact them. They might have solution for you.

Sehr gut funktionierende App. Bei Sonderwünschen erhält man erstklassigen Support. Ich kann es nur weiter empfehlen!!! Vielen Dank an Prashanth für den sehr guten Support bei der Einbindung in ein spezielles Theme.