Contrado: Print on Demand

We have been very pleased with Contrado’s support, particularly the help provided by Mitul. He took the time to investigate a Shopify fulfilment issue where shipping confirmation emails were not being triggered for customers. Working with Shopify support, he identified a small case-sensitivity problem in the integration and arranged for it to be corrected. Communication was consistent throughout, and the issue was taken seriously until a proper solution was found. This fix may also help other Contrado users who have experienced the same shipment-notification problem. We greatly appreciate the persistence, technical support and personal service. Jónsson & Jensson Thank you so much, Jónsson & Jensson, for your kind words and for taking the time to share your experience. We're delighted we could help resolve the issue and appreciate your patience throughout the process. Your feedback means a lot to our team, and we're always here if you need anything in the future! Thank You.

The best customer support I've ever received from a company. Initially, I struggled to set up the app correctly with Shopify, and there were a some technical issues/glitches – but Mitul from customer support addressed and resolved every single problem. He not only spent over an hour on each issue but also actively made changes to the system to improve the ordering process. What I really appreciate about Contrado is their selection of high-quality, natural fabrics like silk and linen, along with printed packaging. This clearly sets them apart from other providers. I hope they add viscose soon. Thank you for your kind words. We're thrilled we could help and truly appreciate your feedback. We've shared your request for viscose with our Product Team and will keep you posted on any future updates. Thanks again.

I have had the pleasure of working with one person for a couple months now. This business tech supporter is patient, kind, and goes the extra step to quickly rectify my issues with the Shopify application. Yes there are little glitches to be found in the process. Mutil has never let me down when I get frustrated. While the AI in Shopify has most of the answers, there is nothing better than having this person to give you confidence and clarity in the process. Thank you for your kind words and fantastic review! We're so pleased we could support you throughout your journey. Your feedback means a great deal to us, and we'll continue striving to provide the best possible experience. Thanks again for your support!

Ho avuto un problema sul ritorno fullfilment nella app verso il mio negozio Shopify nell'evasione degli ordini. Mi ha contattato Mitul e anche se non ho ancora avuto modo di verificare l'esito della soluzione, si è sicuramente dimostrato estremamente serio e proattivo nel cercare di risolvere il mio problema, seguendomi con costanza. Ottima attenzione verso il cliente e molto professionale.

I have experienced a few teething issues with this platform; however, Mutil has been very prompt in resolving them and has assured me that any issues that arise will be fixed as soon as possible. I do love that these items are British-made, that they are contributing to the British economy, and that they are offering my clients more choice and designs. Thank you, Mutil and team!

I'm writing this review specifically for a business tech meeting for support with confirming my setup for a new Shopify page with Contrado. While I found it generally clear to set up the new Shopify account, there were definitely some quirks and frustrating bugs to be worked out that compromised my time as a business owner. But the meeting with engineer Mitul Rathod was amazing. He was incredibly patient in communications to set up the meeting, made time to meet despite the extreme time zone difference, and when we finally met, he took me through it step by step and helped me to understand the foundations so that I now feel empowered to continue using this platform. I really appreciate his time, care, and expertise. He's the best of the best. Thank you so much, Mitul. As for Contrado as a whole, I've been happy with the company since ordering my first yardage when they first started as a company. I appreciate the textile and product options, though the design interface can be a bit clunky especially for resizing images and selecting fabric. The biggest issue I encounter is that there doesn't seem to be a way to design new textiles with the same parameters as past products. We have to redesign every detail and specification each time and that gets exhausting. Associate Jeel has been super helpful in the last year with orders (thank you!), and I look forward to continuing to work with Contrado for my printing needs.

I had been facing a problem for two months with no clear solution or understanding of what was going wrong. Mitul truly came to the rescue, he identified the issue, provided a clear solution, and guided me through it with patience and professionalism. His support went above and beyond, and I genuinely appreciate all the help he provided.

Contrado's app is one stop shop for my products. The team is very responsive and supportive, which a key for a new seller. They provide top quality products as well. I am now looking to expand my offering and have already starting working with the team to set up my products and address issues. Thank you!

I've been using Contrado for years and I like them because their products are high quality and ethically made, with reliable and quick delivery.

La synchronisation entre Contrado et Shopify ne se fesait pas correctement. J'ai signalé ce problème qui a été réglé en moins de 48h et pris en compte le jour même. Une équipe réactive, rapide, efficace et professionnelle ! Merci à vous

Pretty smooth operation to use overall, though we have had some issues with products getting set up correctly on the app but then getting produced in the incorrect size/material. But the technical team respond promptly and are great at helping sort out these issues. Products are great quality with a large range.

I cannot thank enough Mitul Rathod for helping me to sort out the the updating Contrado app. Mitul is a credit to Contrado Images Limited.

fantastic meeting today with yash who was very helpful and reassuring . Contrado products are really lovely and I only hope my website is a success . It has made me feel more confident moving forward and I know they want to help me .lesley blackburn

I must say that the technical team was absolutely fabulous in helping me with some set up issues that came along. They were proactive and we had a video call. They assured me they would fix the issue and so they did. They kept me informed by e-mail of the steps taken. A month prior I had felt adrift until they jumped in. So far I am very satisfied with the technical solution and demeanor. I am satisfied with the product creation and the quality control of the products. Info about the shipping is good. Thanks.

Always having issues with this app. Products appearing as sold out. Acc. to shopify their app needs to be updated by their developer. Thank you for your feedback. We’ve looked into this issue, and it now appears to be resolved after connecting with our support team. We’re also updating the app to improve reliability and provide a better user experience. If you experience any further issues, please reach out to our support team so we can help directly.

Easy to use store. Even to set up different collections to add to my own website was easy to do. Bought two items to try out the quality. Prompt delivery well within their given time scale. Cushion is luxurious even with the print quality on the velvet effect. The colour on the coaster pops and is shiny and easy to clean too. I just hope my customers enjoy my items just as much as I enjoy the quality of the products.

I really can’t recommend this app anymore. It used to be a great dropshipping tool, but that’s no longer the case. It’s now creating major headaches: SEO issues, duplicate products with wholesale pricing, and broken links. The products are beautiful, but the app itself has become a complete mess. Thank you for sharing your feedback. We’re sorry to hear about the issues you’ve experienced. Our team has been rebuilding the Contrado Shopify integration to resolve these problems, and we’d really value the chance to learn more about your setup to ensure the fixes meet your needs. Please reach out to us at shopify@contrado.com or reply to our direct message - we’re here to help.

I finally placed an order after having the app installed for quite some time. Boy was I disappointed in the quality of a pair of track pants I ordered. There was a huge stitching defect on the front leg seam that is quite noticeable. I provided photos and an explanation to their company. Instead of offering a free replacement, they offered a small discount instead and consider that adequate compensation for THEIR error. Thank you for your feedback. We’re sorry for how this was handled at the time. Since then, we’ve overhauled our customer service and production quality processes to prevent issues like this and ensure faster, fairer resolutions. We appreciate you sharing your experience - it helped drive these improvements.

**Quality Products, but App Issues and Misleading Pricing and Shipping** I chose Contrado because of their unique and high-quality products, which aren't typically available through traditional print-on-demand services. Last fall, they informed artists about their focus on developing their drop shipping business. I decided to be patient with the transition, but several issues with their app and services have arisen: - I placed test orders using test credit card numbers and clearly fake data. Their automated system processed these without any checks, resulting in an $800 charge to cover what was obviously a test order. This raises serious concerns about their ability prevent actual fraudulent orders. - An app update caused all variants for over 100 products I imported into Shopify to display the same price. This issue has persisted for over two weeks without resolution. - Another update corrupted all product images for their lampshade products, making them impossible to list for sale. - Despite the information on their website, shipping costs are exorbitant. I factored in a maximum shipping price of $35.95 for a large item based on the information provided by their site, only to be hit with an additional $360 "bulky" shipping fee when fulfilling an order via Etsy. Customer service was apologetic but ultimately unhelpful, leaving me with a significant loss and a canceled order, affecting my standing on Etsy. These issues have severely impacted my business, resulting in over four months of lost time creating products, transferring them to Shopify, and manually addressing numerous bugs. I no longer feel confident in continuing with Contrado and will seek a new production partner. Proceed with caution.

Hallo liebe Contrado team, ich habe schon ein Paar Produkte als Muster bestellt und das Qualität finde ich wirklich hervorragend (bisschen zu teuer) so ist schwierig zum verkaufen. Habt ihr nicht gedacht vielleicht auch noch echt leder Sneakers zum anbieten? Aber sonst ich bin sehr zufrieden, die Lieferung ist mega schnell! Happy Weekend!

$35 for a kitchen towel... thats not even a good retail price.. what do you expect ,me to sell these for. REALLY THOUGH. I own a screen printing shop but wanted a POD for some random items, but I can buy kitchen towels from $.50 to $3 and put a $1 print on it my self, and retail it for $9.99 like the price is for most kitchen or tea towel, STOP BEING SO GREEDY PLEASE Thank you for your review. I hope you will give us a chance to work with you and show you why you should work with us if you want amazing high-end products added to your product range and your online Boutique. All our products are not only printed all over on the fabrics first (either via pigment or sublimation or reactive which you might know is both a lengthy and expensive process) but they are also hand-made within our own factory. We do not subcontact. At all. We work with actual artisans in love with what they do and deserve that recognition. We also support all costs outselves as well. It is great though that you want to try other printing methods (vs screen printing which might not last forever and only allows you to print on little squares or circles on your products). Even tea towels are hand-made, with extra options available with several additionnal wavy colour edges we stitch. And did I mention your own printed brand logo on a label, and that goes without saying we offer an actual amazing 228gsm cotton linen printed on demand (which in itself is costly). I think that to know us, it takes more than just spending 23 minutes installing our app and then making a judgment without actually speaking with us or purchasing some sample products first. Once you try us and stick with us, you won't go back. Are we perfect? No, nobody is though we keep working at improving everywhere we can. I would love for you to reach out to me directly gwenn[at]contrado.com. Please do. We might get somewhere, we might get nowhere but at least I hope I can make you see why our prices are what they are and make you want to actually start sampling with us. Because we do actual Quality that is meant to last. And this is both ethical and sustainable. Last point, I can see you offer mostly tshirts on your website, then why don't you offer our amazing recyclable tshirts? https://www.contrado.com/recycling. Take the time to try us. We are worth it.

le mie prime impressioni sono buone,prodotti di qualità superiore a tutti...ce però un problema di fondo! dovete snellire l'interfaccia e troppo confusionario e macchinoso,a mio avviso dovete semplificare il tutto,anche dove si applica il disegno...sembra un programma datato... Thank you for your review, and for noticing the quality of our products. A member of our team will reach out to you and help you with our interface, either guide you or also note the elements of improvement that we could work on. Thank you for taking the time to review us. Have a lovely end of the week. *** Grazie per la tua recensione e per aver notato la qualità dei nostri prodotti. Un membro del nostro team ti contatterà e ti aiuterà con la nostra interfaccia, guidandoti o annotando anche gli elementi di miglioramento su cui potremmo lavorare. Grazie per aver dedicato del tempo a recensirci. Buon fine settimana.

UPDATE: My experience with the app and customer support has been very good overall. However, I had a strange issue with a pair of shoes that I ordered. The size of the shoe was marked as 39 but was very tight on a person who is normally a 38. The size chart indicated a foot size in cm which was incorrect. Contrado did not accept this. So I now have a pair of Summer shoes that doesn’t fit my model (I was planning to photograph them in situ). Rather disappointed. But as I mentioned overall Contrado offer a lot of support for app users. I have many years of experience using content management systems and this is a very good quality system. Product description text is automatically spell and grammar checked. Image quality is auto-checked as well. The printed product is stunning. I ordered a test mug. The colours were beautiful - really deep, almost like wet ink (not obviously not wet!!). Fabric is amazing as well. I ordered a pattern of beige tones on silk and it looked like gold : ) An apron with an enlarged image came out really well too - and you get an image quality warning if you enlarge too much. Some features take a while to find - for example you can set a limit on options for the customer - your design may work best on a small mug and not on a large mug and you can control this. Support is very good. TIP - check the FAQs (which are comprehensive) and if those don't cover your question, use the live chat icon which can be found on the homepage. Thank you for such a lovely and thorough review of our products (fabrics, aprons, etc) , pod app and services. Thank you for mentioning the description auto checks. It sounds so simple but it required a lot of IT development work in the background. I will make sure to forward your comments to the support team as well, they will be thrilled with it :)

Their customer service was very helpful to develop the products and we like their huge product range. Thank you for your review. We are very happy we get to work with you and work on your exciting projects and also on new products ranges/options as well. Thank you again for taking the time to write these words, have a lovely weekend.

Contrado is LEGENDARY!!! I've been building and curating my ideas with this company for almost two years. The products always exceed my expectations, and any fault thus far has been by my own error. Products are top notch - including the leather! Highly grateful for the opportunity they've provided to build my own business. Thanks Contrado!!!! Thank you so much for leaving such a kind and heartwarming review, and for noticing the quality of our products. We are also grateful that you decided to trust us as your manufacturing partner for your business. If there is ever anything you need please do reach out to the team and we will help. Have a beautiful weekend.

Hello Contrado Team, I have been working on my Contrado store with Bhavna for several weeks. Being new to the app there was much for me to learn about how to best utilize the tools available on the Contrado app. If it were not for the knowledge, support and attentiveness of Bhavna my store, and the products in it would have taken forever to create, she saved me a lot of headache and helped speed up my process. Any time I had a question or an issue Bhavna was there to assist me, she has never missed a beat and has been of great importance to me during this process! She is a wonderful asset to your team, give her a raise and a promotion, I am sure she has worked hard for it. Thank you Bhavna, you are brilliant!!! Thank you so much for your feedback. I am glad the team has been so helpful. I am sure you already have but I will still mention it: feel free to reach out to Bhavna if you see any improvement that would make it easier for you to use or for any new person discovering our print on demand app or our whole system generally. We want to make our solution as seamless as possible. Congratulations on the recent sales as well. Lots of warm wishes from the whole team.

I love Contrado. They create quality products with stellar customer service. They are one of the few PODs that work in high quality leather printing with carefully selected clasps and zips. Those details make a big difference in the overall luxury feel of their products. They have a beautiful 3D visualization of your design during the digital building of the product which shows it from all angles. They seem intent on building relationships with artists and designers which boost their company, and will go out of their way to make sure that you are happy. (I do wish that they had downloadable templates using Adobe applications (Illustrator/Photoshop) for precise positioning, but It is pretty easy to navigate sizing so far.) Highly recommend this app. You actually feel that there are people with craftsmanship and skills behind this integration who are ready to make beautiful things. And when they see you making an effort to create beautiful things, they support your efforts. The integration with the Shopify app is pretty seamless. I've only had a couple of glitches with revising products and losing the tags associated with them. Once I reached out to describe the technical stuff, the Contrado IT department resolved it. Again, there are actually people behind this company doing great work! Thank you so much for your feedback, and for the suggestions as well. We are very grateful we get to work with you and it is very true that we hope to continue building a great relationship with you over time. We can't wait to add the new branding elements to the order to your customers' orders. We really hope these will WOW them :). Thank you again for leaving such a lovely review.

Catalog seems very expensive compared to other choices. There do seem to be a few unique items, but most items can be found elsewhere for considerably less. Thank you for your review, and for mentioning our unique product selection. I hope some will tempt you enough to offer them to your customers. A few thoughts: Summer is coming, why not introduce fully personalisable party & ceramic plates or even water & beer glasses? Try offering our 100% natural silk cushions with braid trims. Our AOP natural cotton or recyclable tshirts ( real Circular Fashion!) are worth a second look. Bomber Jackets , 100% silver jewellery possibly (not plated!), our leather Bags collection is out of this world too. You do raise a very good point regarding products you could easily source elsewhere. After numerous products comparison with most POD competitors on Shopify and others, the simple answer is that our level of details and our quality cannot be replicated. Take a simple drawstring bag. They all look alike. Looking closely though, our fabric is more hard-wearing and will last longer. Still it remains softer to the touch than our competitors'. We stitch additional inner lining at no extra cost (none elsewhere). We use additional metal eyelets which help with pulling the cord in and out. Our stitching is more even and our fabric doesn't break under the needle offering a much better finish. 100% of products are reviewed by the quality control team (vs 0-10% max elsewhere), this allows us to offer an outstanding quality (and even offer a second almost perfect one to customers sometimes) If you apply the above process to our whole product range, this hopefully helps you understand us a bit more. We will reach out to you personally. I hope you take the time to hear us out and we can manage to start working together on a long-term partnership. We are inventing a different way of doing dropship based about Quality and Sustainability. Join us!

* Update to their response. As you can see this is what you will deal with from them. Denying fault and lying about their quality. Please check their reviews on Facebook. I wish I had previously to attempting to work with them. You can find my review there that allows for attachments of pictures that shows the quality of what they sent me AND a screenshot from a picture on their own website of their product photo with major tarnish on it. They did reach out to me 3x pre their response and all times denying the quality of the product and only to offer me a discount for a future order to change my review. If you're dropshipping do you want your customers to experience this especially at the prices you will need to charge to make a profit? Do you want to lose money because they won't admit fault and won't replace or reimburse? Also so many of these reviews on here use the same verbiage which leads me to question their authenticity. These are NOT high quality products and their customer service is the lowest of the low. PLEASE SAVE YOURSELF A HEADACHE and potential degrade of your brand and company due to them. I was so excited about this company when I first came across them but their quality of products is not the same across the board. Especially for the pricing and their customer service is the worst I have ever came across. Here’s what happened. I ordered a sample wallet. Leather great. Took it out of the bag to photographed for marketing. Put it back in the bag and noticed dings on the crappy hardware AND MAJOR tarnish on the zipper. So I reached out asking if they had better materials for their hardware to match the quality of the leather. Their response…. We only offer the highest quality products… we checked with our team and we quality check everything before it goes out. We can offer you a 20% off discount. First of all you didn’t quality check because this is what I received. Second, I sent you pictures of it and the order number less than a week old. So only the highest quality materials are meant to tarnish, rust and be so soft they ding in a week and with one use ( not even use….. Just taken out of the bag and photographed)… ? Not even Claire’s jewelry does that. THEN if you look at their OWN PRODUCT DEMO PHOTOS on their OWN website and zoom in multiple pictures on their OWN website featuring their OWN products have tarnish on the hardware! I mean come on. But they won’t even own up to it and blame it on me. I loved their pillows but I don’t trust their quality checking process obviously and would have to order each one in to quality check myself, then ship out AND then if I had an issue have the blame put on me ( the client ) and lose money because they don’t even offer to replace… only a 20% discount. I care deeply about the quality of products I offer and customer service with my business and it seems if I worked with them this would go down hill fast. NOT A LUXURY company at all. Stay FAR AWAY if you care about your own customers experience. Please read Facebook reviews too. I really wish I had before waisting tons of hours creating work to help created by them. Same complaints about product quality and them not taking ownership :/ Hi Heather, let us look into this for you. A member of our team will reach out to you very soon. Looking at the picture you sent, this is not the level of both products and service we aim to provide any of our customers so let us solve this for you. I am confident we can. PS I just went to the leather bag making team and checked the stock which is fine. I have taken pictures which we will send to you so you can see for yourself too. Let's work on this together? ** Hi again Heather, we tried to email you earlier and though it is only 7:45am for you I see you updated your review so we just tried calling you and left you a voicemail. Apologies if you felt this was too early but I assumed you were up. We want to solve this with you. Answer us?

The whole team at Contrado are truly fantastic, and offer such detailed, relevant advice. Deepa in particular is always at hand to answer any questions, and has given some great tips on how to improve my sales through my website. Keep up the great work! Many thanks Thank you for your review. It means a lot. I am glad the advice is helping. Deepa just read your message and is over the moon too. Thank you for mentioning her. Feel free to reach out whenever you need. We are there for you :)

My customer seems to love their item! 3rd order from the same customer. They said the shades had more of a glossy finish this time, which they loved! Thank you for the lovely feedback, and noticing the quality. I will forward to the production team, they will be thrilled :). Have a beautiful start of the week.

I use the Contrado app for syncing my homeware designs to my shop on Shopify. I ordered a lot of lampshades and they came really fast. The digital print quality was great in terms of colour and definition. Each one was packed carefully which is great for my customers. Thank you for your review and for mentioning our printing and packing quality. Please do not hesitate to reach out to our team if you ever need.

Contrado has great quality products, fantastic customer service and are constantly finding better ways to make and help creators sell their product. Their new integrations with Shopify really helps make sales seamless while offering customers options to choose exactly what they want. Thank you for your feedback. It means a lot. Do not hesitate to reach out if you need anything.

This company is simply amazing!! A client recently ordered a bathrobe on the 22nd of December late in the afternoon and the client had their item, in Switzerland, before lunchtime on the 24th of December!!!! Less than a day and a half from order to delivery!!! This is almost some type of time travelling wizardry!!! How is this even possible? The product quality is absolutely exquisite, and I have only had one complaint about any products, which was more about the images not being centred on an artwork, and they replaced the artwork free of charge and issued it within 24 hours! This company produces products that come with 10-year guarantees in relation to its handbags and 3 years on some of its other work. This company is for people who want to produce their own clothing line, who want a premium product for prices that make sense. If you have style and original designs, this is the company for you. If you just want slogans to be printed on cheap products then look elsewhere. Anyone who complains about price is trying to produce cheap products that are of no value and will be thrown away in weeks. Thank you for your review. We are thrilled by your feedback. This is exactly the message we would love our current, former and future customers to see. Thank you again. Dot not hesitate to reach out if there is any need, or even to tell us how things are going with your business.

I am very impressed with the bodycon dress, and the sunglasses. I LOVE the quality of the fabrics!!! I have used a lot of vendors for my store Gamestriss Graphics, however, Contrado has the best packaging and quality products. When my last order did not meet my expectation, Deepa with the Contrado team saw my review and reached out, they offered a resolution and refund. I am pleased and confident to offer their products in my store because I feel reassured that they care about their customers. BRANDING IS EVERYTHING IN THIS BUSINESS.

I use this app to sell drop-shipped cushions and other homewares with my art designs on from UK print company Contrado. The process works very smoothly and the support has been very good. Contrado's products are high quality and are produced and dispatched in good time. It would be even better if items were automatically fulfilled after the product has been shipped - at present I manually fulfil and enter the tracking number from Contrado's dispatch email. Thank you so much for your review. It means a lot, keep feeding back to us, we always try to improve. We are currently working on autofulfilling the products automatically on Shopify once we have dispatched. I asked the team to reach out to you and keep you posted of progress in the next few weeks. This is coming :)

Hello there, While exuding with the power placed at my finger tips, since reviews can really help or compromise a businesses image, I am happy to provide the following review for the Contrado team. So lets start with this, Contrado markets their products as some of the finest to the finest quality, which ever the interpreter wants to interpret, my opinions from the products I have ordered are that they are crafted with the attention to details, reflecting the skills and care placed by their crafters, to provide a beautifully polished finished piece, so well done on quality Contrado. We really like the fact that after an order is placed, Contrado maps out in visual aids, every step the product goes through before getting delivered. Be it the pressing, to the sewing, and even the cutting process, customers simply click on the invoices tab under their orders section, and a window pops up, with what step of the crafting process that specific order is in. Once again, Well done Contrado, this time on orders information fluidity. Now moving forward to their customer service, re-stated this is my opinion, from my experiences, as a store business owner, I like to compare shopping around for a print on demand a lot like, looking for love on a dating app. what I mean by this is, a drop ship will usually promote their best features, it's natural to want to highlight the best qualities, a company offers, however sometimes the rest becomes a discovery after the meet. The Contrado customer service is meh, pretty awesome in my opinion(re-stated). The staff I've had the privilege to converse with, were courteous, if they cannot get to an individual in a timely manner, they offer the e-mailing option from the chat window, and in our case they've had a optimal timely response rate. Well done again Contrado, seems like you're on a roll. As I have mentioned the positives, keeping true to balance and highlighting all aspects within a review, I will leave you with this, the Contrado design interface may take a little getting used to, for us after a little practice we were able to place our designs on the products with ease, there is a server glitch that happens sometimes, where if an individual’s cache isn't cleared some of the products on the Contrado website look a little distorted, but this is only on the their website view, once it has hit our Shopify the images look wonderful. Is it a Contrado mishap, or an individuals personal web mishap, I'd rather not place blame on either and just mention it as an occurrence, so overall Well done, and good luck... Ventignua INC

This Contrado app is a fantastic bridge between Shopify and their manufacturing team Bags of Love. They have a incredibly large range of diverse products to put your custom designs on. The site mechanics are simple and intuitive and have been updated since I started to use the website, getting better all the time. They have their own selling platform plus great and easy-to-use links to Shopify, which is a major win for my business. I have been using this website for a while now and the customer experience right through from the start has been first-rate. The customer service team are diligent and caring and the design team work hard to make sure they produce the best products to send out to their customers. They have all been wonderful to work with and very easy to work with and communicate with, helping to guide where needed. I would absolutely recommend this company to all (and I do!) Thank you for your review, this is hearwarming to read. I will make sure to transfer to the customer service team as well :)

I'm about to launch my store in November, using the Contrado app. Deepa (and sometimes the IT team also) at Contrado has been helping me patiently through my many email queries since I started building the store in May – so, so helpful. The customer service has been excellent. I look forward to seeing how the customer journey and customer reviews for the Contrado products go once I've launched...I'll review again after that! In the meantime, I can confirm that my experience with Contrado has been fab.

We are just really getting started with Contrado but so far are impressed. While there are some additional features, such as front-end customization, that we would like to see for our own business, it is noticeable that Contrado continually looks to improve and we expect we will see those features in the future. The app itself is easy to use, the quality of products is very high, and the service is friendly, fast and responsive. We have had some issues due to our changing base languages but the team has helped sort those out. Special call-out to Deepa and the support team here - Deepa noticed that we were having some problems and reached out to us before we even contacted the helpdesk, and helped get it fixed very quickly. Looking forward to continuing to work with Contrado and certainly recommend them. Thank you so much for your review, and for noticing we try to improve as much as we can all the time. Thanks for noticing Deepa who is indeed very committed and really keen on such improvements too :).

8/24/2021 I've updated my review after Contrado's prompt reply. Their team has addressed my log in issue. And they've informed me that they are able to fulfill my customer's bucket hat order. My only concern now is being able to add products. I will update my review when I am successfully able to add products again. Original Review I'm having two major problems. First, I have been unable to add new products. Now, I'm unable to log on due to two-step authentication process. Six digit code isn't working. And I'm unable to disable the two-step process. I have a customer who is intersted in the reversible bucket hat but I'm afraid to advise them to order since I have no access to my account. Thank you for your review. The team will reach out to you asap. I checked your store and everything is fine and orders can come in. I am confident we will be able to help you. Generally, please do reach out to us at any point on shopify@contrado.com if you ever face any issue and even out of hours (you can also call us during opening hours). We do get back quickly and we really want to build a relationship with all our dropshippers: the whole team is very dedicated, we truly care and we will do everything we can to sort anything in our power for you asap. Kind regards, Deepa, Gwenn & the team.

Devo ringraziare Contrado pubblicamente con affetto sincero. Ho aperto da loro un negozio esponendo molti dei miei capi d'abbigliamento con stampa artistica, mi hanno aiutato sempre in ogni problema, e adesso è appena uscito un articolo in una rivista di alta moda sulla eccellenza della moda e io sono citata con il mio marchio Laila Lago & C. by Iannilli Antonella tra le eccellenze della moda , che emozione !Un bellissimo articolo e una collezione che è stata notata nel negozio di Contrado, un emozione bellissima, tra i grandi della moda e venivano citati i materiali preziosi di Contrado , grazie di cuore a questo marchio che tanto fa per i nuovi stilisti aiutandoli ! http://www.pinkavocado.eu/dgccx/look-primavera-2021-uomo I have to thank Contrado publicly with sincere affection. I opened a shop with them exhibiting many of my artistic print clothing, they always helped me in every problem and now an article in a high fashion magazine about the excellence of fashion has just come out and I was quoted with my brand Laila Lago & C. by Iannilli Antonella among the greats of fashion, what a thrill! a beautiful item and a collection that was noticed in the Contrado store a beautiful emotion, among the greats of fashion and the precious materials of Contrado were mentioned, heartfelt thanks to this brand that does so much for new stylists helping them really a lot! Thank you Laila, this is such wonderful news. Congratulations on being featured in a high fashion magazine! And your feedback is a testament to what we aim to achieve: offer high quality products (including but not limited to Fashion) so your work can truly stand out. We are so very happy for you. Thank you for choosing Contrado.

I used this app to print some of my images onto various fabrics and the drop shipping has made my business more productive and operationally efficient. I highly recommend Contrado for drop shippers. They have beautiful fabrics and do a great job quality checking their work before shipping. Thank you Kendalle for this beautiful summary of our work. We love working with you and hope to get the chance to continue for as long as you'll have us. Have a wonderful week ahead.

You have to order these products, the photos just do not do them any justice! I have ordered quite a few items from contrado and their leather goods and the quality have been second to none. They clearly pay attention to detail and their customer support is on fire!! If you need anything they respond at lightning speed. Order anything to experience the quality. 100% recommended. Thank you so much for your feedback and for your comments specifically regarding our leather products. It is heartwarming to read. Our customer service team has already read your review and are over the moon. Thank you for mentioning them. Have an amazing week and thanks again.

I had a connection problem after an update and they fixed it. Works amazing. Best products to design out of all the apps and love the auto publish feature. The technical team is magnificent! Thank you for your review. It means a lot. I will forward to the team, they will be delighted. I hope you have an amazing weekend, don't hesitate to get back it you need anything.

★ªª¤.¸`*•.¸*•¸★☆☆ Thanks Deepa for your great support ☆☆★¸•*¸.•*´¸.¤ªª★ ★ªª¤.¸`*•.¸*•¸★☆☆ Perfect help ☆☆★¸•*¸.•*´¸.¤ªª★ ★ªª¤.¸`*•.¸*•¸★☆☆ Heart & Soul ☆☆★¸•*¸.•*´¸.¤ªª★ Thank you so much for such a creative review. I will forward to Deepa. She will be delighted. Thank you and all the best with your store🖤

Excellent costumer service, always helping. I've had a few problems only, but every one of them has been fixed fast. Def gonna keep working with this guys! Thank you so much for these few words. We aim to be there every step of the way as much as we can. I hope everythign is running smoothly though if there is anything, do get in touch at shopify@contrado.com. Thank you again and have a lovely start of the week.

I couldn't be happier, especially being an artist, finding a one stop shop for Print On Demand products ! Thank you for taking the time to review us, and noticing that we love being a platform for Artists who wish to see their Art come to another life onto our hand-made products. Thank you so much :)