Contrado: Print on Demand

We have been very pleased with Contrado’s support, particularly the help provided by Mitul. He took the time to investigate a Shopify fulfilment issue where shipping confirmation emails were not being triggered for customers. Working with Shopify support, he identified a small case-sensitivity problem in the integration and arranged for it to be corrected. Communication was consistent throughout, and the issue was taken seriously until a proper solution was found. This fix may also help other Contrado users who have experienced the same shipment-notification problem. We greatly appreciate the persistence, technical support and personal service. Jónsson & Jensson Thank you so much, Jónsson & Jensson, for your kind words and for taking the time to share your experience. We're delighted we could help resolve the issue and appreciate your patience throughout the process. Your feedback means a lot to our team, and we're always here if you need anything in the future! Thank You.

I have had the pleasure of working with one person for a couple months now. This business tech supporter is patient, kind, and goes the extra step to quickly rectify my issues with the Shopify application. Yes there are little glitches to be found in the process. Mutil has never let me down when I get frustrated. While the AI in Shopify has most of the answers, there is nothing better than having this person to give you confidence and clarity in the process. Thank you for your kind words and fantastic review! We're so pleased we could support you throughout your journey. Your feedback means a great deal to us, and we'll continue striving to provide the best possible experience. Thanks again for your support!

Ho avuto un problema sul ritorno fullfilment nella app verso il mio negozio Shopify nell'evasione degli ordini. Mi ha contattato Mitul e anche se non ho ancora avuto modo di verificare l'esito della soluzione, si è sicuramente dimostrato estremamente serio e proattivo nel cercare di risolvere il mio problema, seguendomi con costanza. Ottima attenzione verso il cliente e molto professionale.

I have experienced a few teething issues with this platform; however, Mutil has been very prompt in resolving them and has assured me that any issues that arise will be fixed as soon as possible. I do love that these items are British-made, that they are contributing to the British economy, and that they are offering my clients more choice and designs. Thank you, Mutil and team!

I'm writing this review specifically for a business tech meeting for support with confirming my setup for a new Shopify page with Contrado. While I found it generally clear to set up the new Shopify account, there were definitely some quirks and frustrating bugs to be worked out that compromised my time as a business owner. But the meeting with engineer Mitul Rathod was amazing. He was incredibly patient in communications to set up the meeting, made time to meet despite the extreme time zone difference, and when we finally met, he took me through it step by step and helped me to understand the foundations so that I now feel empowered to continue using this platform. I really appreciate his time, care, and expertise. He's the best of the best. Thank you so much, Mitul. As for Contrado as a whole, I've been happy with the company since ordering my first yardage when they first started as a company. I appreciate the textile and product options, though the design interface can be a bit clunky especially for resizing images and selecting fabric. The biggest issue I encounter is that there doesn't seem to be a way to design new textiles with the same parameters as past products. We have to redesign every detail and specification each time and that gets exhausting. Associate Jeel has been super helpful in the last year with orders (thank you!), and I look forward to continuing to work with Contrado for my printing needs.

I had been facing a problem for two months with no clear solution or understanding of what was going wrong. Mitul truly came to the rescue, he identified the issue, provided a clear solution, and guided me through it with patience and professionalism. His support went above and beyond, and I genuinely appreciate all the help he provided.

Contrado's app is one stop shop for my products. The team is very responsive and supportive, which a key for a new seller. They provide top quality products as well. I am now looking to expand my offering and have already starting working with the team to set up my products and address issues. Thank you!

I've been using Contrado for years and I like them because their products are high quality and ethically made, with reliable and quick delivery.

I cannot thank enough Mitul Rathod for helping me to sort out the the updating Contrado app. Mitul is a credit to Contrado Images Limited.

fantastic meeting today with yash who was very helpful and reassuring . Contrado products are really lovely and I only hope my website is a success . It has made me feel more confident moving forward and I know they want to help me .lesley blackburn

I must say that the technical team was absolutely fabulous in helping me with some set up issues that came along. They were proactive and we had a video call. They assured me they would fix the issue and so they did. They kept me informed by e-mail of the steps taken. A month prior I had felt adrift until they jumped in. So far I am very satisfied with the technical solution and demeanor. I am satisfied with the product creation and the quality control of the products. Info about the shipping is good. Thanks.

Easy to use store. Even to set up different collections to add to my own website was easy to do. Bought two items to try out the quality. Prompt delivery well within their given time scale. Cushion is luxurious even with the print quality on the velvet effect. The colour on the coaster pops and is shiny and easy to clean too. I just hope my customers enjoy my items just as much as I enjoy the quality of the products.

Their customer service was very helpful to develop the products and we like their huge product range. Thank you for your review. We are very happy we get to work with you and work on your exciting projects and also on new products ranges/options as well. Thank you again for taking the time to write these words, have a lovely weekend.

Contrado is LEGENDARY!!! I've been building and curating my ideas with this company for almost two years. The products always exceed my expectations, and any fault thus far has been by my own error. Products are top notch - including the leather! Highly grateful for the opportunity they've provided to build my own business. Thanks Contrado!!!! Thank you so much for leaving such a kind and heartwarming review, and for noticing the quality of our products. We are also grateful that you decided to trust us as your manufacturing partner for your business. If there is ever anything you need please do reach out to the team and we will help. Have a beautiful weekend.

Hello Contrado Team, I have been working on my Contrado store with Bhavna for several weeks. Being new to the app there was much for me to learn about how to best utilize the tools available on the Contrado app. If it were not for the knowledge, support and attentiveness of Bhavna my store, and the products in it would have taken forever to create, she saved me a lot of headache and helped speed up my process. Any time I had a question or an issue Bhavna was there to assist me, she has never missed a beat and has been of great importance to me during this process! She is a wonderful asset to your team, give her a raise and a promotion, I am sure she has worked hard for it. Thank you Bhavna, you are brilliant!!! Thank you so much for your feedback. I am glad the team has been so helpful. I am sure you already have but I will still mention it: feel free to reach out to Bhavna if you see any improvement that would make it easier for you to use or for any new person discovering our print on demand app or our whole system generally. We want to make our solution as seamless as possible. Congratulations on the recent sales as well. Lots of warm wishes from the whole team.

I love Contrado. They create quality products with stellar customer service. They are one of the few PODs that work in high quality leather printing with carefully selected clasps and zips. Those details make a big difference in the overall luxury feel of their products. They have a beautiful 3D visualization of your design during the digital building of the product which shows it from all angles. They seem intent on building relationships with artists and designers which boost their company, and will go out of their way to make sure that you are happy. (I do wish that they had downloadable templates using Adobe applications (Illustrator/Photoshop) for precise positioning, but It is pretty easy to navigate sizing so far.) Highly recommend this app. You actually feel that there are people with craftsmanship and skills behind this integration who are ready to make beautiful things. And when they see you making an effort to create beautiful things, they support your efforts. The integration with the Shopify app is pretty seamless. I've only had a couple of glitches with revising products and losing the tags associated with them. Once I reached out to describe the technical stuff, the Contrado IT department resolved it. Again, there are actually people behind this company doing great work! Thank you so much for your feedback, and for the suggestions as well. We are very grateful we get to work with you and it is very true that we hope to continue building a great relationship with you over time. We can't wait to add the new branding elements to the order to your customers' orders. We really hope these will WOW them :). Thank you again for leaving such a lovely review.

The whole team at Contrado are truly fantastic, and offer such detailed, relevant advice. Deepa in particular is always at hand to answer any questions, and has given some great tips on how to improve my sales through my website. Keep up the great work! Many thanks Thank you for your review. It means a lot. I am glad the advice is helping. Deepa just read your message and is over the moon too. Thank you for mentioning her. Feel free to reach out whenever you need. We are there for you :)

My customer seems to love their item! 3rd order from the same customer. They said the shades had more of a glossy finish this time, which they loved! Thank you for the lovely feedback, and noticing the quality. I will forward to the production team, they will be thrilled :). Have a beautiful start of the week.

I use the Contrado app for syncing my homeware designs to my shop on Shopify. I ordered a lot of lampshades and they came really fast. The digital print quality was great in terms of colour and definition. Each one was packed carefully which is great for my customers. Thank you for your review and for mentioning our printing and packing quality. Please do not hesitate to reach out to our team if you ever need.

Contrado has great quality products, fantastic customer service and are constantly finding better ways to make and help creators sell their product. Their new integrations with Shopify really helps make sales seamless while offering customers options to choose exactly what they want. Thank you for your feedback. It means a lot. Do not hesitate to reach out if you need anything.

This company is simply amazing!! A client recently ordered a bathrobe on the 22nd of December late in the afternoon and the client had their item, in Switzerland, before lunchtime on the 24th of December!!!! Less than a day and a half from order to delivery!!! This is almost some type of time travelling wizardry!!! How is this even possible? The product quality is absolutely exquisite, and I have only had one complaint about any products, which was more about the images not being centred on an artwork, and they replaced the artwork free of charge and issued it within 24 hours! This company produces products that come with 10-year guarantees in relation to its handbags and 3 years on some of its other work. This company is for people who want to produce their own clothing line, who want a premium product for prices that make sense. If you have style and original designs, this is the company for you. If you just want slogans to be printed on cheap products then look elsewhere. Anyone who complains about price is trying to produce cheap products that are of no value and will be thrown away in weeks. Thank you for your review. We are thrilled by your feedback. This is exactly the message we would love our current, former and future customers to see. Thank you again. Dot not hesitate to reach out if there is any need, or even to tell us how things are going with your business.

I am very impressed with the bodycon dress, and the sunglasses. I LOVE the quality of the fabrics!!! I have used a lot of vendors for my store Gamestriss Graphics, however, Contrado has the best packaging and quality products. When my last order did not meet my expectation, Deepa with the Contrado team saw my review and reached out, they offered a resolution and refund. I am pleased and confident to offer their products in my store because I feel reassured that they care about their customers. BRANDING IS EVERYTHING IN THIS BUSINESS.

I use this app to sell drop-shipped cushions and other homewares with my art designs on from UK print company Contrado. The process works very smoothly and the support has been very good. Contrado's products are high quality and are produced and dispatched in good time. It would be even better if items were automatically fulfilled after the product has been shipped - at present I manually fulfil and enter the tracking number from Contrado's dispatch email. Thank you so much for your review. It means a lot, keep feeding back to us, we always try to improve. We are currently working on autofulfilling the products automatically on Shopify once we have dispatched. I asked the team to reach out to you and keep you posted of progress in the next few weeks. This is coming :)

Hello there, While exuding with the power placed at my finger tips, since reviews can really help or compromise a businesses image, I am happy to provide the following review for the Contrado team. So lets start with this, Contrado markets their products as some of the finest to the finest quality, which ever the interpreter wants to interpret, my opinions from the products I have ordered are that they are crafted with the attention to details, reflecting the skills and care placed by their crafters, to provide a beautifully polished finished piece, so well done on quality Contrado. We really like the fact that after an order is placed, Contrado maps out in visual aids, every step the product goes through before getting delivered. Be it the pressing, to the sewing, and even the cutting process, customers simply click on the invoices tab under their orders section, and a window pops up, with what step of the crafting process that specific order is in. Once again, Well done Contrado, this time on orders information fluidity. Now moving forward to their customer service, re-stated this is my opinion, from my experiences, as a store business owner, I like to compare shopping around for a print on demand a lot like, looking for love on a dating app. what I mean by this is, a drop ship will usually promote their best features, it's natural to want to highlight the best qualities, a company offers, however sometimes the rest becomes a discovery after the meet. The Contrado customer service is meh, pretty awesome in my opinion(re-stated). The staff I've had the privilege to converse with, were courteous, if they cannot get to an individual in a timely manner, they offer the e-mailing option from the chat window, and in our case they've had a optimal timely response rate. Well done again Contrado, seems like you're on a roll. As I have mentioned the positives, keeping true to balance and highlighting all aspects within a review, I will leave you with this, the Contrado design interface may take a little getting used to, for us after a little practice we were able to place our designs on the products with ease, there is a server glitch that happens sometimes, where if an individual’s cache isn't cleared some of the products on the Contrado website look a little distorted, but this is only on the their website view, once it has hit our Shopify the images look wonderful. Is it a Contrado mishap, or an individuals personal web mishap, I'd rather not place blame on either and just mention it as an occurrence, so overall Well done, and good luck... Ventignua INC

This Contrado app is a fantastic bridge between Shopify and their manufacturing team Bags of Love. They have a incredibly large range of diverse products to put your custom designs on. The site mechanics are simple and intuitive and have been updated since I started to use the website, getting better all the time. They have their own selling platform plus great and easy-to-use links to Shopify, which is a major win for my business. I have been using this website for a while now and the customer experience right through from the start has been first-rate. The customer service team are diligent and caring and the design team work hard to make sure they produce the best products to send out to their customers. They have all been wonderful to work with and very easy to work with and communicate with, helping to guide where needed. I would absolutely recommend this company to all (and I do!) Thank you for your review, this is hearwarming to read. I will make sure to transfer to the customer service team as well :)

I'm about to launch my store in November, using the Contrado app. Deepa (and sometimes the IT team also) at Contrado has been helping me patiently through my many email queries since I started building the store in May – so, so helpful. The customer service has been excellent. I look forward to seeing how the customer journey and customer reviews for the Contrado products go once I've launched...I'll review again after that! In the meantime, I can confirm that my experience with Contrado has been fab.

8/24/2021 I've updated my review after Contrado's prompt reply. Their team has addressed my log in issue. And they've informed me that they are able to fulfill my customer's bucket hat order. My only concern now is being able to add products. I will update my review when I am successfully able to add products again. Original Review I'm having two major problems. First, I have been unable to add new products. Now, I'm unable to log on due to two-step authentication process. Six digit code isn't working. And I'm unable to disable the two-step process. I have a customer who is intersted in the reversible bucket hat but I'm afraid to advise them to order since I have no access to my account. Thank you for your review. The team will reach out to you asap. I checked your store and everything is fine and orders can come in. I am confident we will be able to help you. Generally, please do reach out to us at any point on shopify@contrado.com if you ever face any issue and even out of hours (you can also call us during opening hours). We do get back quickly and we really want to build a relationship with all our dropshippers: the whole team is very dedicated, we truly care and we will do everything we can to sort anything in our power for you asap. Kind regards, Deepa, Gwenn & the team.

Devo ringraziare Contrado pubblicamente con affetto sincero. Ho aperto da loro un negozio esponendo molti dei miei capi d'abbigliamento con stampa artistica, mi hanno aiutato sempre in ogni problema, e adesso è appena uscito un articolo in una rivista di alta moda sulla eccellenza della moda e io sono citata con il mio marchio Laila Lago & C. by Iannilli Antonella tra le eccellenze della moda , che emozione !Un bellissimo articolo e una collezione che è stata notata nel negozio di Contrado, un emozione bellissima, tra i grandi della moda e venivano citati i materiali preziosi di Contrado , grazie di cuore a questo marchio che tanto fa per i nuovi stilisti aiutandoli ! http://www.pinkavocado.eu/dgccx/look-primavera-2021-uomo I have to thank Contrado publicly with sincere affection. I opened a shop with them exhibiting many of my artistic print clothing, they always helped me in every problem and now an article in a high fashion magazine about the excellence of fashion has just come out and I was quoted with my brand Laila Lago & C. by Iannilli Antonella among the greats of fashion, what a thrill! a beautiful item and a collection that was noticed in the Contrado store a beautiful emotion, among the greats of fashion and the precious materials of Contrado were mentioned, heartfelt thanks to this brand that does so much for new stylists helping them really a lot! Thank you Laila, this is such wonderful news. Congratulations on being featured in a high fashion magazine! And your feedback is a testament to what we aim to achieve: offer high quality products (including but not limited to Fashion) so your work can truly stand out. We are so very happy for you. Thank you for choosing Contrado.

I used this app to print some of my images onto various fabrics and the drop shipping has made my business more productive and operationally efficient. I highly recommend Contrado for drop shippers. They have beautiful fabrics and do a great job quality checking their work before shipping. Thank you Kendalle for this beautiful summary of our work. We love working with you and hope to get the chance to continue for as long as you'll have us. Have a wonderful week ahead.

You have to order these products, the photos just do not do them any justice! I have ordered quite a few items from contrado and their leather goods and the quality have been second to none. They clearly pay attention to detail and their customer support is on fire!! If you need anything they respond at lightning speed. Order anything to experience the quality. 100% recommended. Thank you so much for your feedback and for your comments specifically regarding our leather products. It is heartwarming to read. Our customer service team has already read your review and are over the moon. Thank you for mentioning them. Have an amazing week and thanks again.

I had a connection problem after an update and they fixed it. Works amazing. Best products to design out of all the apps and love the auto publish feature. The technical team is magnificent! Thank you for your review. It means a lot. I will forward to the team, they will be delighted. I hope you have an amazing weekend, don't hesitate to get back it you need anything.

★ªª¤.¸`*•.¸*•¸★☆☆ Thanks Deepa for your great support ☆☆★¸•*¸.•*´¸.¤ªª★ ★ªª¤.¸`*•.¸*•¸★☆☆ Perfect help ☆☆★¸•*¸.•*´¸.¤ªª★ ★ªª¤.¸`*•.¸*•¸★☆☆ Heart & Soul ☆☆★¸•*¸.•*´¸.¤ªª★ Thank you so much for such a creative review. I will forward to Deepa. She will be delighted. Thank you and all the best with your store🖤

Excellent costumer service, always helping. I've had a few problems only, but every one of them has been fixed fast. Def gonna keep working with this guys! Thank you so much for these few words. We aim to be there every step of the way as much as we can. I hope everythign is running smoothly though if there is anything, do get in touch at shopify@contrado.com. Thank you again and have a lovely start of the week.

I couldn't be happier, especially being an artist, finding a one stop shop for Print On Demand products ! Thank you for taking the time to review us, and noticing that we love being a platform for Artists who wish to see their Art come to another life onto our hand-made products. Thank you so much :)