Digital Downloads & PDF ‑ BIG
by Penida
View in Shopify App Store ↗Reviews (842)
Devin was very helpful and gave the needed information. Thank you
The team is really helpful and intentional when answering questions.
Very good app! However, a few important features are still missing, such as filtering customers who have not downloaded the file. These customers could request a refund simply because they overlooked the email. With many orders, we have to constantly click through the lists to find these customers. An automation feature would be even better. If a customer has not downloaded the file after x days, they receive a reminder. Otherwise, really good!
I had an issue with the delivery of my files and Mateo came to my rescue! Thanks Mateo !!
Great app for its monthly subscription (cheapest one)! Highly recommend for anyone who has a lot of ideas pertaining endless digital products!
" update " - Got a reply from programmer, and helpful in trying to fix the issues. For that I give high rating, and will update the comment once the problems are fixed. Since still paid for the function. Just installed the app, has potential, but encountered few issues and can't seem to get a response from support. 1. Can't save setting 2. Can't download file via email link 3. File size too big also hangs