Wholesale2B: USA Dropshipping
by Onlinestorebiz LLC · launched
View in Shopify App Store ↗Reviews (27)
1) Azure Green is actually not affiliated with Wholesale2b at all. They have nothing to do with them despite Wholesale2b having them listed as a "Trusted Supplier". They are NOT a true supplier. They are either impersonating Azure Green as a supplier or allowing another company/individual to do that. That's not right. That's deceptive. 2) I have been trying to cancel my subscription for days and get my account deleted with them and it feels like they are ducking me to keep the subscription/account going. Don't like that. I do not want to have anything to do with this app or website. I want to be rid of all of it from my Shopify account and my life.
Developer reply ·
Thank you for taking the time to share your feedback. Please allow us to clarify further. 1. AzureGreen is, in fact, one of our oldest suppliers. We're not impersonating them as Wholesale2B does not act as a supplier, we're a mediator between you and them. AzureGreen partners with us under our parent company so you may not find a mention of Wholesale2B at their end. 2. We mention extremely clearly in the dashboard as well as FAQs that to cancel your subscription, you simply need to uninstall the Wholesale2B app from your Shopify store. If you have any more concerns, please reach out to us.
I already uninstalled it. Why am I still being charged? Please cancel it.
I was advised by their agent that I could access both the US and UK websites with a single subscription, but you can't. I have raised this with their support team but they have avoided answering the question on at least 2 occasions. This is misrepresentation which is a breach of consumer protection laws.
Developer reply ·
Hi Beach Boutique, thank you for sharing your feedback with us. I believe you're referring to your query in ticket #569789 in your Wholesale2B account. I can see that we did answer your queries within a few hours of creating the ticket on both 02/11/25 and 02/12/25. The max time we took to answer your ticket was 4 hours. In both instances, we mentioned that it appears that the staff on the live chat misquoted the details, and we've already rectified this response. We weren't trying to deceive you in activating the subscription, we assure you. As mentioned multiple times to you in the support ticket: We have 3 portals, one for USA, one for UK and one for Adult products. Each portals have their own specific integrations which are charged separately from other portals.
Not recommended lots and lots of fees (trans, surcharge)Not able to make a profit to cover the cost.
Developer reply ·
Hi Boardwalk Ts & Things, Thank you for your review. I am sorry to learn that you've had a dissatisfactory experience with us. Any fees that is added to the products comes directly from either the supplier or payment gateways - Wholesale2B does not intervene or inflate the prices at all. However, we'd be happy to address any concerns that you have with our app. Please log into your Wholesale2B account and create a Support Ticket so that we could assist you and get the issues resolved. We're open to any kind of feedback that you may have for us. Thank you for being associated with Wholesale2B. We're grateful. Thanks and regards, Peter Caradonna CEO - Wholesale2B
App is very poor. You made sell, but can't get tracking number and right now can't get refund. Have to make research to switch to other platform I want to add, no support at all, for few days I can't transfer money to wallet to pay for goods and may lose customer. Don't recommed this app
Developer reply ·
Thank you for your input. A bit confused because our App will automatically push the tracking code back to your Shopify store as long as you still have the App active in your store.
I have tried this APP for many websites never sold anything from here. I only like the aspect of looking like a big shop. Otherwise $29.99 per month well not sure if it is worth that. Hard to get anyone to understand your problem. Also cannot cancel account nor get any Refund/Credit. I removed the APP 9 days before next payment was due and had to ask Shopify to contact them about refunding my 29 dollars. Not sure if they ever paid it back. They are all about collecting the monthly fees. I also had my website database shreded about the same time they removed all the dropshipping items. Took several weeks to re-coop. I will never use them again. Do your research and go to the companies direct. Note: they care so much about you that you have to pay $5 to get your advertised prices done for you. Don't try to contact them for a refund or any issues. Just pay your $29.99 per month and deal with it. Company Motto.
Developer reply ·
We are sorry to hear that your experience was frustrating. We would like to clarify a few important points for transparency. Regarding sales performance: Wholesale2B provides access to suppliers and automation tools, but sales depend on many factors such as niche selection, pricing strategy, marketing, traffic, and store optimization. We do not guarantee sales, and results vary from seller to seller. About billing and cancellation: All app billing is handled directly by Shopify. If a subscription is active during a billing cycle, Shopify may still charge at the end of that cycle even if the app was uninstalled beforehand. We do not manually charge cards. Cancellation must be completed inside the account dashboard before uninstalling. If there was any billing confusion, we are always willing to review it with specific invoice details. Refunds and credits: Refunds are reviewed case by case. If Shopify contacted us regarding a billing dispute, we always respond to their inquiry. We do not ignore refund requests. Database issue: Our app does not have access to delete or damage a Shopify store database. When products are removed, it is typically due to supplier discontinuation, out of stock automation settings, or app disconnection. We cannot access or shred a store’s database structure. $5 price automation feature: The optional pricing automation add on is clearly stated inside the dashboard and is completely optional. Sellers can set their own pricing manually at no additional cost. We understand that dropshipping can be challenging and not every model fits every seller. However, we are not “just about collecting monthly fees.” Our goal is to provide tools and supplier access for those who choose to use them. If you would like us to review your specific case, billing date, or ticket history, please reach out with your store name and invoice details. We are always open to resolving concerns properly. We wish you success in your business moving forward.
