Estimated Delivery Date ‑ ETA
by SetuBridge
View in Shopify App Store ↗Reviews (500)
Bonne app, assistance dispo (mais trop pressante et insistante pour laisser un avis)
Developer reply ·
Thank you for your honest feedback — we really appreciate you taking the time to share it. We’re glad to hear you find the app useful and that support is available when you need it. At the same time, we’re sorry to hear that the review request felt too pushy or insistent. That’s not the experience we want for our users, and we’ll definitely take this seriously and work on improving the way we ask for feedback. Your input helps us improve both the product and the experience around it. If there’s anything we can do to make things better for you, we’re always here to help. 🚀
The app is easy to use and simple to set up; no development experience is needed for most templates
Developer reply ·
Thank you so much for your kind feedback 😊 We’re really glad to hear that you find the app easy to use and simple to set up, and that it works well even without any development experience. Making the setup process smooth and accessible for everyone is exactly what we aim for. We truly appreciate your support, and if you ever need any help or have suggestions, we’re always here for you 🚀
Good and responsive support team. The templates feel a bit gimmicky for my brand and require customization, but fortunately the developer is able to help create custom templates.
Developer reply ·
Thank you for your kind feedback! 😊 We really appreciate you taking the time to share your experience. We’re glad to hear that our support team has been helpful and able to assist you with custom template requirements 🙌 We also understand your point about the default templates feeling a bit too generic for your brand, and we’re always working on improving flexibility and customization options to better suit different brand styles ✨ If you need any further adjustments or want to explore more tailored solutions, feel free to reach out anytime—we’re here to help 💬
Great customer service. Helpful with setup and quick to respond to questions.
Developer reply ·
Thank you so much for your kind feedback! 😊 We’re really glad to hear you found our customer service helpful and responsive during your setup 🙌💬 If you ever have more questions or need assistance in the future, we’re always here to help 🚀
Great app with a clean interface and accurate delivery ETA display. Setup was quick and support is responsive. Highly recommended
Developer reply ·
Thank you so much for your wonderful feedback! 🌟 We’re thrilled to hear that you love our app’s clean interface and accurate delivery ETA display. ✅ It’s great to know that the setup was smooth for you and that our support team could assist promptly—your kind words truly motivate us! 💪✨ We always aim to make things simple and efficient for our users, and hearing that we’ve hit the mark with you means a lot. 😊 Your recommendation is the highest compliment we could receive, and we really appreciate you taking the time to share your experience. 🙏💖 Thanks again for choosing our app, and we look forward to continuing to support you in making your store run even better! 🚀
A few hiccups during install but now working well. Support response is swift and efficient
Developer reply ·
Thanks so much for your feedback! 😊 We really appreciate you taking the time to share your experience. While we’re sorry to hear there were a few hiccups during the installation, we’re glad everything is now running smoothly 👍 Our team always aims to provide quick and effective support, so it’s great to know that our response met your expectations. If you ever need any help in the future or have suggestions for improvement, we’re just a message away. Thanks again for choosing us — we’re happy to have you onboard! 🚀✨
This is an early review, so more time is needed for me to make a clear decision on overall rating. Customer service is fast and helpful. The animated visual delivery timelines look great. Customisation can be a bit limited such as adjusting icon sizes and colours and you have to get their team to adjust this for you, which they can do quickly.
Developer reply ·
Thank you so much for taking the time to share your early experience with our app ⭐. We truly appreciate your honest feedback and are glad to hear that our customer service team was able to assist you quickly 🙌. It’s also wonderful to know that you’re enjoying the animated delivery timelines — we’ve put a lot of thought into making them visually engaging and user-friendly 🎉. We understand your point regarding customization options like icon sizes and colors. While our team is always happy to make these adjustments on your behalf (and we aim to do so as quickly as possible), we’re continuously working on expanding the self-service customization features to give you even more flexibility 🔧✨. Your feedback is invaluable as it helps us identify areas where we can improve and deliver a smoother, more tailored experience. Please don’t hesitate to reach out if you have any additional requests or ideas — we’re always here to support you and make sure the app fits perfectly with your store’s needs 💙. Thanks again for your thoughtful review — we look forward to growing with you and earning a solid 5-star rating over time 🌟.
I liked there are o lot of settings for customization. Small tip to improve: add a title field for rules to make rule table more user friendly as when there are a lot of rules it's quite easy to get lost. Special thanks to Priyanka from the support team for helping us quickly with SVG icons. Her response was fast, supportive, and professional, and she went the extra mile to ensure everything worked perfectly. Her friendly approach and clear guidance made the whole process much easier.
Developer reply ·
Thank you so much for your valuable feedback ✨ We’re glad to hear you found the customization options helpful, and we truly appreciate your suggestion about adding a title field for rules – that’s a great idea and our team will take it into consideration for future improvements 🙌 A special thanks for recognizing Priyanka 🌟 We’re delighted to know she could assist you quickly and make the setup smoother. Your kind words mean a lot to our team 💙
great app
Developer reply ·
We are happy receiving positive review & will try hard to attract 5 star in coming future. Every feedback is invaluable to us to get better! 😊
The support tried their best to solve my issues and patiently providing solutions until it is fixed.
Developer reply ·
Thank you so much for your review! We're glad to hear that our support team was able to assist you and provide the solutions you needed. If there's anything else we can help with to make your experience even better, feel free to reach out! We're always here to help.
Great App. One of the most remarkable aspects of this app is its ability to show accurate estimated delivery dates that update on a daily basis. While I did encounter a few issues with load time and formatting across general and specific messages initially, I was impressed by the prompt and efficient assistance I received from your live chat support. The support agent I interacted with swiftly resolved the problems I encountered and even accommodated my formatting requests.
Developer reply ·
Hey, JANYAS CLOSET We surely hear your opinion here. We are focused on features which can be helpful to all the merchants but at the same time, we are happy to help you out with custom feature which demands customisation cost. We will surely look back & see If we can turn your request into a feature Thanks for the positive review :)
Two updates in this review – 1 update after initial installation, and 1 after the issues I experienced were corrected. Update 1: This app on the surface appeared perfect for my needs. And to save 17% on the price, I purchased the annual plan at $79.99. Sadly, since installed on May 14th, I’m still not able to use it. Issue 1: May 15th: Tried to add a product specific message however no products would load when selecting the relevant Collection the products were part of. Raised a support ticket on May 15 and happily it was resolved the next day. However, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box. Issue 2: May 20th. Cannot even view the app – just a blank screen when it is selected from Shopify > Apps. Raised support ticket on May 20th. On May 23rd was advised “We apologize for the inconvenience you have faced. We’re very sorry. We will take care of the “issue” on top priority for you. Please hold patience with us.” May 25th, asked for an update on this top priory tissue. So, after almost 2 weeks (post app installation) I was not able to use it and only received an update after the day after this review was posted. Updated 2: On May 26th Support team contacted me and corrected the Issue 2 that was raised on May 20th . After giving them store access Issue 2 was corrected. Then after an uninstall and reinstall the app began to load again….but…..Issue 1 was now back and I could not find any collections in the “product specific message” section. After alerting their support team it was rectified within 24 hours. But again, I’m a little amazed at how such a common item such as a “collection” could possibly be an issue for this app out of the box (and also after it was previously corrected). Now, all that being said, the app has worked flawlessly since. It took a while and support did fix finally the issues after a bit of prodding on my behalf. Would I recommend it ? YES. But, be aware that from my experience so far the support are not as attentive as other apps I have used.
Developer reply ·
Thank you for sharing your detailed feedback and providing updates on your experience with our app. We sincerely apologize for the initial issues you encountered after installation and the delay in resolving them. Your feedback is extremely valuable to us as we strive to provide the best user experience. We appreciate your patience and cooperation in working with our support team to address the challenges you faced. We understand the frustration caused by the issues related to product messages and collections, and we have taken note of your concerns to further enhance our app's functionality. We're glad to hear that since the issues were resolved, the app has been working flawlessly for you. We are committed to continuously improving our support services based on customer feedback, and we will ensure that we are more attentive and responsive in the future. Thank you for recommending our app despite the initial difficulties. We value your trust and look forward to serving you with even better support and features in the future.
All apps in Shopify can be a pain most times. Although they normally do what you need them to do, there is always a handoff. Element might not sit right on the page, fonts wrong, doesn't update, crashes. These are issues we all have to deal with. This is why it's super important to use an app developer that makes themselves readily available to always help fix these little issues and bugs. And that is something i found with this app. developers were always responsive to any problems i had through a very quick and helpful WhatsApp group. No emails, no waiting days and days for answers. Very happy with the level of support offered.
Developer reply ·
I wanted to take a moment to express my gratitude for your kind words and positive review. Your feedback means a lot to me, and I'm thrilled to hear that you had a great experience with the product. It's always wonderful to receive positive feedback, and it motivates me to continue delivering excellent service to all our customers. Your review helps other potential customers feel confident in choosing us, and it's truly appreciated.
The app is very helpful to show out estimated delivery dates that update day by day. Had a few problems with load time and formatting across general and specific messages but got in touch with their live chat and they had it sorted there and then. Also added in formatting requests. Lovely and helpful, thank you.
It suddenly does not show up, but the customer service contacts me and solve the issue. it is ok now.
Developer reply ·
Thanks for your trust in us and for your patience. There were some technical issues on the server & that affect app performance. We’re looking forward to making your experience even better in the future :)
I used the app to help give better delivery date range forecasts to customers. I found it easy to setup and worked well. I would like the ability to select by vendor but otherwise it works well.
Hey , The customer supports was really helpful with some custimazations ! But I think they should insert these custimazations in the app as a standard feature.