Matrixify: Data Export Import
by ITissible
View in Shopify App Store ↗Reviews (1752)
Update: Matrixify said they'll update the app (if they can) and they refunded me, so top points for customer service after my absolute nightmare. Original review: I have used Matrixify (as a Shopify Partner and developer) many times in the past with spectacular results. This was my first time using it for a full migration for a site that is loaded with metaobjects and metafields. I have built our site using these metafields in order to be able to easily access data throughout the site on different pages. It makes life very easy. I wanted to build a development store that was an exact duplicate of our existing store so that I could do some more complex development tasks (and simple things like changing metafields) without affecting our live site. I thought this would be an easy task because my experiences with Matrixify in the past have been so positive... I could not have been more wrong. It turns out that the interaction between Shopify and Matrixify doesn't allow the download and upload of the overall metafield and metaobject structures (the actual definitions, rules, etc.) so I had to do it entirely by hand. It wasn't at all clear that this was the case when I was upgrading from the free plan to the Big plan ($50/month). It just says "Metaobjects: 500" so, like other Shopify data, one would fully expect that it is as simple to accomplish as downloading one dataset and uploading it to your dev store. It is not. Beware if you are doing a store migration which requires metaobjects or metafields! We have a few hundred of each and it took me nearly two full days of manual clicking in order to replicate all of the definitions from one store to the other. Once you find yourself in this horrible position you will find that Matrixify actually has written about this (https://matrixify.app/tutorials/how-to-clone-duplicate-shopify-store/) however you will have already locked yourself in to a few days of hellish labour because it is not clearly communicated by Matrixify up front. I can only hope that this review leads to Matrixify either updating their processes for migration of metaobjects and metafields (if this is possible with Shopify) or, at the very least, communicating this far more clearly up front to customers rather than just making it look like metaobjects can be transferred just as easily as all other Shopify data! I really hope that a refund is in order for this utter nightmare because if I would have known what this required I would have never done it in the first place. Matrixify... you've really let me down this time.
Developer reply ·
Your review hurts so much especially because it's true. You are absolutely right that we have let you down on this here. 😳 Although we do not promise anywhere that with Matrixify you can migrate Metafield Definitions and Metaobject Definitions, we know that this is a missing piece for migrations since Shopify introduced those. Very, very sorry you had to go through this nightmare to re-type those by hand. It's unforgivable. 💯 Our Support team is contacting to you directly about the other details but just wanted to let you know that we are "on it" to give you that migration possibility in the nearest future... Maris
really easy and useful
Developer reply ·
❤️ Really valuable review, thank you so much!
excellent bulk editor. works well with sidekick in shopify
Easy to use, saves a ton of time. When you're a one-person boutique, every minute you can save on a tedious manual task is priceless.
Performs exactly as represented. Solid app
Fantastic. I'm a developer and this is exactly how I would build something. Exposes just the right features, and "hides" just the right ones. Everything is well laid out, organized, and named correctly. Honestly, one of the best plugin/add-ons I've ever used. To the developers: well done!
perfect for bulk
Developer reply ·
Perfectly said! ❤️
Works good for bigger imports or exports when a lot of values have to be changed at once.
Developer reply ·
Really appreciate you taking the time to write this. Thank you! 🫶
Brilliant app. Huge time saver and incredibly easy to use.
An amazing application. It has been a revelation, or perhaps a revolution in terms of managing my Shopify sites. A huge time saver, and incredibly easy to use.
it has been helping me a lot with my collections and large product work
Developer reply ·
Glad to be of help with the heavy lifting. Thank you! ❤️
Save a ton of time.
Developer reply ·
Thank you for the review! 🫶
It's been an excellent tool to implement changes into my Shopify store.
Developer reply ·
Happy to be part of your toolkit. Thank you! 🫶
Undisputed champion of data import/export. Whatever you need to do and whatever app you're trying to configure, you will need this tool.
Developer reply ·
That's a big compliment - thank you, we'll keep working to deserve it. ❤️
This app is essential! It's the best way to import and export data. The documentation and support are also top notch!
Developer reply ·
Thank you from the whole Matrixify team! ❤️
Saves a lot of time
Developer reply ·
Thank you for the amazing review! 🫶
This app is epic, and the fact that the free tier is still fully functional makes life so much easier for small businesses. Thanks Matrixify team
Developer reply ·
Thank you for the kind review! 🫶