Digital Downloads ‑ Filemonk
View in Shopify App Store ↗Reviews (494)
I really like this app, it's fairly priced, works reliably, when I've reached out to support they've been helpful. The downside for me is I really want to see an API built so I can automate the upload of my items, the CSV method just doesn't doesn't cut it. I've asked a few times but the response has been lukewarm. Ultimately because of this I think I will end up having to develop something in house that meets my needs as I spend more time uploading files than I do on any other aspect of onboarding a new item.
Had a couple of questions that Anaam was very quick to answer and clear up. Great service.
It's complicated, but the help desk is very helpful.
Developer reply ·
Thank you for your feedback! 😊 We appreciate your honesty and are glad to hear that our help desk has been able to assist you effectively. We’re always working to make the experience smoother, and we value your input as we continue to improve. If you ever need further assistance or have questions, feel free to reach out—we’re here to help! - Sneha / Senior Technical Support Specialist
Great tech support!
Developer reply ·
Thank you for taking the time to leave a review. It was my pleasure to help you set up your DKIM authentication to send out emails using your custom email address. Please feel free to reach out for anything, we're here to help :) -Anaam / Merchant Success Lead
Great App for creating a links to templates in Canva. It would be even better if the order was automatically marked as fullfilled in shopify. Currently I have to do this manually.
Developer reply ·
Hi there! Thanks for the feedback, we do have the feature to automatically fulfill orders with digital products on all our paid plans. I've sent you a personal email with all the details :) Please feel free to reach out if you have any questions about this, we're here to help -Anaam / Merchant Success Lead
Have been using this app since March 2024. Highly recommended.
Sehr netter, schneller und kompetenter Support!
I love what this app does, but I recommend adding a feature so we know when they receive the download in their email.
great free app at the start however if i had known that this would change to a paid app i may have not used it as the prices are steep and so now ive a lot of hours uploading all my files to now having to find another suitable app or website for my downloads as i cannot justify your prices.
Developer reply ·
Hey, there. Kartik here from Filemonk! I completely understand your concern, and I wanted to let you know that as one of my first few customers - 1) you have access to all paid plan features & no limits on bandwidth for the next 3 months, and 2) I'm more than happy to provide a discount on any of the plans if you're interested. As a 1 man team, I need to make sure that the apps make some revenue so I can re-invest it back into support, building new features and helping you get more done. But there is no rush and I'm happy to support you until you're ready to pay. I've also sent you an email and I hope to hear back from you soon! :)
I used this app to help me add digital downloads to my shopify website. Easy to use and quick to set up.
Developer reply ·
Thank you so much for the kind words in your review! Please feel free to reach out if you have any feedback, suggestions or queries. Have a great day. :)
