Digital Downloads ‑ Filemonk
View in Shopify App Store ↗Reviews (493)
Easy to setup and great customer service
Developer reply ·
Thank you so much for sharing your experience! I am happy I could help you set up our App in your store. :) Please let me know if you require any additional assistance with setting up our app. Best Wishes! Hassan Khan | Technical Support Specialist
Love this app! They make it easy to attach files to your listings and I have not had one issue with Filemonk. Easy to use, easy to understand and easy to get started. Just what I needed. Very happy for over a year and I am selling a ton of files, thanks in part to them :)
so far so good. when I don't get complaints about download issues, I call that win.
Really easy way to include digital downloads on your shop, recommended!
This is such a great app - very easy to use and awesome customer service when I've had a question - highly recommend.
Excellent all going well so far. Support is great too. Thank you Filemonk team
The app works great for sending out our digital products. When we have asked support for anything they have been very prompt and efficient. Great product from a great company!
I’ve been using this app to manage digital products and it has made the whole delivery process much easier. Setup was straightforward, and customers can get their files quickly after completing an order without us having to manually send anything. I also really like how clean and easy the interface is. It saves a lot of time when managing multiple digital products, and the support team has been helpful whenever I’ve had questions. Overall, a reliable solution for Shopify stores selling ebooks, PDFs, downloads, or other digital products.
Love how easy it is and straight forward. Thanks you
easy to use, a no-brainer product fast down-loads for you and your customers.
I RECOMMEND THIS APP
Developer reply ·
Thank you so much for the fantastic review! We truly appreciate your recommendation and support! If you ever have any questions or need assistance, our team is always happy to help! Momna| Senior Technical Support Specialist
Excelente App! Me ayuda a automatizar todas mis entregas. El complemento ideal en Shopify!
Great app and excellent support. Paul was very helpful and quickly fixed the issue with the sending/reply-to email address. Everything is now working perfectly. Highly recommended!
Very easy integrate into workflow!
Developer reply ·
Thank you so much for the 5-star review! 😊 We’re glad to hear that our app was easy to integrate into your workflow and is working well for you. We really appreciate your support! Best, Momna Senior Technical Support Specialist
I had a fantastic experience working with Paul! He quickly helped me resolve a small issue with great communication and super fast service. Very satisfied with his help and would definitely recommend him!
User friendly and easy to use. Instructions are simple and straight forward.
We needed a reliable way to deliver digital products after purchase, and this app has made the entire process seamless. Uploading files, managing downloads, and automatically delivering purchases all work exactly as expected. The interface is clean and easy to use, even for stores with a large number of digital assets. We've also had a great experience with the support team—they're quick to respond and genuinely helpful. Overall, it's a dependable solution that has saved us a lot of manual work and improved the customer experience.
Developer reply ·
Thank you so much for the detailed review! I'm really glad to hear Filemonk has made delivering your digital products seamless and saved you time on manual work. It’s also great to know you’ve had a positive experience with our support team. We truly appreciate your support! Nagaraj | Technical Support Specialist
I am quite new to this app, but so far a brilliant experience. Great customer service. Easy to manage. I recommend!
Developer reply ·
Thank you so much for the wonderful 5-star review! 😊 We’re thrilled to hear that you’ve had a great experience with our app so far and that you’ve found it easy to manage. It’s also great to know our support team could help along the way. We truly appreciate your recommendation! If you ever have any questions or need assistance, our team is always happy to help! Momna| Senior Technical Support Specialist
It is easy to use, fair price and my customers say the downloads are come right up.
Easy, Very Precise, assist me greatly in my File needs
File management and digital product delivery have become much easier since we started using this app. The setup was straightforward, and uploading and organizing files is simple. It also makes delivering digital products to customers feel seamless and professional, which saves us a lot of manual work.
Nice easy to use app that consistently delivers audio files to my customers. I like that I'm able to customize the emails. Very easy to create digital products and link to store products. Working exactly how I need it to.
No i didnt wake Hassan, he wasnt dreaming after all, spot on, 3 cheers
Absolutely phenomenal. Support too, fixed all of my problems!
Excellente application et service à la clientèle super efficace, je recommande!
Developer reply ·
Thank you for the 5 stars! Reviews like this keep us going. We're committed to making Filemonk the best on Shopify, and feedback like yours tells us we're on the right track. Always here if you need us! Regards Arnab
We’ve been using FileMonk for around a year now. The support team has been excellent. We recently required an enhancement to support EU digital sales and they implemented the feature in only a couple of days. We tried several other digital sales apps and decided on this on based on feature set, cost and responsiveness of the dev team.
도메인 변경 후 다운로드에 문제가 생겨서 챗팅으로 도움을 요청했는데 응답이 빨랐고 바로 수정해줘서 감사했어요
Developer reply ·
친절한 리뷰 정말 감사합니다! 😊 도메인 변경 후 다운로드 문제를 해결해 드릴 수 있어서 정말 기쁩니다. 신속한 지원 덕분에 문제가 빠르게 해결되었다니 저희도 만족스럽습니다. 앞으로도 도움이 필요하시면 언제든지 문의해 주세요. Filemonk를 선택해 주셔서 다시 한번 감사드립니다! 💙 Momna Kamal | 선임 기술 지원 전문가
Great, free tool and I can link external products so it's just so economical and convenient.
Simple and easy-to-understand app, convenient to use. Excellent quick support. Many thanks,Nagaraj!
j'ai eue un très bon service de la part de l'employé qui s'est occupé de mon cas.Après quelques vérifications, il a réussi a faire fonctionné ce qui n'allait pas avec mon site.Je suis ravie et cela fut d'une grande aide pour moi.Je le remercie infiniment"
Love this app, it's easy to use and works great for my store.
Have had a great experience with the Filemonk team. Had a small issue on my end early on. The service team was lightening fast to help me figure it out.
Developer reply ·
Thank you so much for your wonderful review! 😊 We're so glad to hear you've had a great experience with the Filemonk team. It's great to know our support team was able to help you resolve the issue quickly and get everything back on track. Providing fast, reliable support is something we strive for every day. We truly appreciate your support and are always here if you need anything! 💙 Momna Kamal| Senior Technical Support Specialist
Very good app for my needs, customers get instant delivery and pretty much had no problems, works very well with Shopify. Love it. The founders continuously take action to improve the app and bring costs down. Very impressed.
Very good response time with any questions with real concern!
It's been SO easy to use and RELIABLE. Haven't had to worry about a thing!
very helpful team. I like that you can directly link to a file that you upload to shopify
