Fontify: Google & Custom Fonts

Fontify has been an excellent app overall, but what really made the experience stand out was their customer support. I had a few very specific and detailed requests that weren’t exactly straightforward, so it took a little time to get everything dialed in properly. Andy was incredibly helpful throughout the entire process. He stayed patient, communicated clearly, and made sure every detail was handled exactly the way I needed. It’s not often you come across support that’s this dedicated. Instead of giving a quick fix or a generic answer, he actually took the time to understand what I was trying to achieve and worked through each step until everything was fully resolved. That level of care made a huge difference. In the end, everything worked perfectly, and it honestly wouldn’t have happened without that level of support. Their customer service truly saved the day. I’m extremely grateful for the help and wouldn’t hesitate to recommend Fontify to anyone looking for a reliable app backed by a team that genuinely cares. Highest rating possible.

They were so fast and so freaking helpful even late at night!!! good investment!!

I spent hours going back and forth with ChatGPT trying to change the font on my website through manual coding and nothing worked, changed codes that didn’t need changed and had to completely redo my entire site from beginning. Fontify and the help assistant made it so easy and got it done in 30 mins total!

Werkt naar behoren, had een probleem in combinatie met een andere app... Support heeft dit super snel en fijn opgelost, Dank!

Works perfectly, I had great advices from the customer service to set everything up!

Très bonne expérience avec le service client qui a su m'aider à corriger certaines petites erreurs avec le sélecteur CSS - qui est la principale fonctionnalité pour laquelle j'ai choisi Fontify.

Andy helped solve the issue quickly

Seamless setup & clear instructions on all steps required, if any doubts you have the support team on hand who will walk you through any queries you may have. Thank you to Hana & all the team at Fontify with the guidance & questions i had. I would highly recommend.

was kind and helped a lot.

Very good app, the staff is very friendly, especially Hana. Everything is very fast and easy

I had a great experience with this app. It shows the custom fonts perfectly; everything looks flawless. Not to mention amazing support from the app support rep, Hana, who was very patient and responsive in assisting me with font settings. I highly recommend this app.

Super fast customer support and resolved the issue within 1 hour!

Best support team, best app

A great experience from start to finish. They were very helpful in assisting us with updating the fonts on our website and made the process seamless. Their responsiveness and attention to detail made a big difference. We’re very happy with the result.

I've been using this app for years, it's the only way I'm able to use custom fonts on my store (I don't know coding). Their team assists with any coding help you need, Jade was so helpful and quick. Really love and recommend this app!

Great support team !

Amazing support- Eric was able to help me get my custom font onto my website in 5 minutes- saving me heaps of time. Thank you so much Eric

思い通りに表現できるまでサポートしていただけます！とても満足しています。

Very useful app. The customer service is fast and helpful. Totally recommend

L'application vient de me rendre un énorme service avec les typographies. J'avais essayé de faire du code avant d'utiliser l'application mais cela a fait crasher mon site. Alors je ne peux dire que du bien de cette application et le service client est super réactif et compétent.

jade so nice to me

JADE HAS BEEN GREAT AND FAST!

At first, it was a bit difficult because the settings are separate from the main settings. However, the e-assistant was very helpful — fast to respond and guiding me step by step. The custom element feature is also very helpful. If possible, it would be great if in the future everything could be directly integrated, so the setup process would be much easier

Anna was incredibly helpful, and assisted me in everything I needed. When a new problem arose she was able to help me fix very quickly

Great support, responsive, help me very quickly. Very useful app well made.

I have been served from Jade, with quick response, and helpful instructions with screenshots. She helped me solve the problem in 5 minutes.

Excelente servicio de soporte!!

Great app, I had some problems with our theme fonts overwriting the Fontify fonts. The customer services (Andy) made sure the problem got resolved in just a few minutes. Just great!

phenominal

great

Jade from customer support was super helpful and attentive. She clarified my question really quickly!

The single reason to give this app an 5 star would be their amazing support team, which instantly figured out and applied the fonts on my our website which we needed. The response time is fast and pricing is very affordable compared to other such apps.

Great and easy-to-use app for adding custom fonts!

Easy to use app - takes only a few minutes to set up. Had a small issue with the font displaying incorrectly due to spacing and after contacting the support, it was fixed promptly (by Hana). Great communication and service.

I was struggling with setup, within minutes Andrew offered a remote connection and sorted my problem! Amazing service and 100% would recommend.

very fast and helpful service for fontify from Jade , thanks a lot

Just tried out the free version and it's so simple to use and the customer support was amazing! Literally less than a minute to get support and then they helped straight away! Super easy, super simple and friendly too! Will be looking to get the subscription for sure!

Great app, it saves you time, and even better support - Eric was a huge help!

I have had to apply a customer font for our charity store and was having issues doing so, Hana from Fontify was incredibly helpful and walked mw through the steps to apply to the various elements

A great app! We were able to add a few different fonts to customize our shop. It really makes a huge difference to have your own fonts within your website. I was initially confused by the CSS terminology but the customer service is STELLAR. They were able to figure out how to change every little part of what I was asking for and assist me in customizing quickly and easily. Highly recommend!

Amazing app! It’s not the easiest to use at first, but their customer support is outstanding... very helpful and highly responsive, specially Eric and Anna.

App works well, Susan from customer service was very helpfull!

Wow amazing support! Andrew was so helpful in tweaking some of the font sizes in the CSS for me. Didnt expect such great help, Shopify has been a massive learning curve and have felt like I've been hitting my head against the wall for weeks, so it was so kind of Fontify to make something easier and for such a great monthly fee.

My experience was 10/10! I used their support team (specifically Eric) who helped me set everything up and was incredibly helpful and patient. He was super responsive and communicated really well. The font I uploaded looks great. Would definitely recommend!!

Great app, so much support. Highly recommend

Great app with excellent technical support! Andy was awesome.

Great app with even greater support even for smallest requests

The app is great and works perfectly. It’s very intuitive and easy to understand. The support team was incredibly fast and helpful, attending to me immediately at all times. They stayed with me until my issue was fully resolved. Highly recommended!

very nice

Does exactly what it says it will with the addition of an incredible support team that is so helpful and quick to reply.

Wish I could give this 10 stars! I ran into some issues with third-party apps that weren’t adapting to the new fonts, and I kinda lost hope there for a minute. But the customer service here is EXCELLENT. I got help from Susan, who not only assisted me for about an hour with coding into stuff that—well, since they are third-party apps—I probably should have coded myself, but she went through everything with me in detail and patiently implemented the changes for me. I’m extremely grateful for this. I’m a starter business, but when this grows, I’ll definitely be sticking with this company, its apps, and Susan.

Great Support, keep the work up

Works perfectly, and the support I needed was excellent!

Really easy to use, and support is excellent if you have any issues they help straight away.

Very helpful guidance helped me to solve a font issue by explaining every single step and didnt had to wait for support very quick support response.

Support was great. Susan Was especially helpful. 10/10 would recommend many Susans. The app is also great, super easy to use and was able to apply the fonts on a unpublished theme which was really helpful. No need to edit any code files, simple to search or add the custom font you want and incredibly easy to apply. If you are looking for non system specific fonts that can boost the design of your website, Fontify would be a great place to start. :)

This app is great and has solved a lot of my problems. Their customer service is also very good and helped me solve the problem quickly. It’s a great team. I am now their fan and recommend it to everyone!

Jade was extremely helpful. The problem was solved in 2 minutes. Fast and super friendly.

Super easy and useful app if you need quickly change the fonts on your store. And the support is amazing!

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have especially with eric! I can really only recommend it to everyone!

10/10 costum support. Sorted my problem quickly and efficiently :)

Amazing customer service, can’t believe how quickly they answer and they solve everything , super recommended app, forget about limits with Shopify, you can customize whatever you want with this app

Exceptional customer service, I contacted the chat for some assistance and Jade had helped us work it all out in a few minutes. Highly recommend

Very good customer service and works for very specific crafting of a beautiful store.

Thanks for a supporter name "Andrew" helping me to explain on how easy to use Fontify for customize the Page.

Susan was really helpful to assist me with setting up the custom font on my website. Fontify is a great addition for my website as it makes our branding cohesive with our custom fonts. Highly recommended

Jade gave great customer service.

Customer service is great! Jade was super helpful and patient and helped me with my custom fonts to work the right way. I still need more help but happy with the progress she facilitated.

Super fast customer service

The font didn't change, so I contacted chat and they took care of it right away so I didn't have to worry about it. It's the best!!! I just want to express my gratitude to anna. thank you!

Great app to help visualise changes to fonts on your store. I made a couple of mistakes when setting up but Jade resolved my issues very quickly. Highly recommended!

Very easy to use software, customer service basically replies within seconds, and is very patient. I have been looking for this font for the past week, and their help staff helped me solve my problem within a minute.

Eric was very helpful, knowledgeable and clear

The support team is incredibly responsive—faster than many theme providers charging several hundred dollars. Definitely worth installing for your store.

Amazing support! Anna was very kind and helpful. 10/10

Fontify is making our web build a breeze. Lets us easily try out various custom fonts using the simple interface rather than digging in to code. Jade has been great on support too...

I had contact with Jade 2 times, she was a great help. Asked very quickly, every problem quickly resolved, I'm thrilled! SUPER, SUPER service and a SUPER TOOL !!!!! Update: I have already received help from Mrs. Jade several times. always very friendly and ready to help. there are few apps with such good support. thank you again

Great app. Even better support! Honestly blown away by how helpful the team is. Anna was amazing

Fontify is a Great app, easy to use and Jade is a great customer support.

I needed help with the setup of the fonts. I spoke with Anna and after a few messages she was able to help me find a solution. Great service!

Great experience! Super intuitive and easy to use. Special thanks to Jade, she was incredibly helpful and kind throughout the process. Made everything smooth and enjoyable!

Great app - simple to use. Support was quick & great at getting my fonts live on the website.

An easy way to embed fonts on your site without the need for a developer!

This app is a must-have app for all shopify store owners. It can modify any part fonts in your website to make design much better. The customer support is super and super.

after struggling for days trying to figure things out for myself, I decided to contact support, Andy helped me in a matter of minutes to fix the problem! amazing support team!!

Many thanks to Hanna from Fontify customer service. She got me exactly what I wanted and resolved my questions in no time. Thank you so much!!

good app

Merci à toute l'équipe de Fontify qui a solutionné mes problèmes avec efficacité et rapidité ! Ma typographie personnalisée fonctionne sur tout mon site aux endroits où j'en avais besoin !

Very fast & good support. Thank you Susan from Fontify!